The Professional Postgraduate Certificate in Confidence at Work for Trade Union Representatives is designed to equip participants with the skills necessary to effectively represent members and advocate for their interests. This course focuses on building assertiveness, negotiation abilities, and communication skills essential for trade union representatives.
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Estimated UK learners — Illustrative UK estimates — not official enrolment
Content updated: 15 August 2026
Learners will be able to develop confidence in their role as trade union representatives.
Participants can effectively negotiate and mediate conflicts with employers.
Course participants are prepared to build strong relationships within the workplace.
Professionals learn how to communicate clearly and assertively with members.
Trade union representatives gain skills to advocate for workers' interests more powerfully.