The Certificate in Facilities Services Principles is designed for professionals looking to enhance their knowledge and skills in managing the operational aspects of buildings and infrastructure. This course covers essential topics such as property management, maintenance, health and safety regulations, sustainability practices, and customer service strategies. By completing this certificate, learners will gain a solid understanding of the principles and practical applications required for effective facilities management.
Estimated Demand Growth
Estimated UK learners — Illustrative UK estimates — not official enrolment
Content updated: 25 August 2026
Learn the essential principles of facilities management and customer service through this certificate program. Upon completion, you will be able to:
- Manage facility operations efficiently.
- Implement sustainable practices in building maintenance.
- Develop risk assessment strategies for facility safety.
- Apply budgeting techniques in procurement processes.
- Provide exceptional customer service to tenants and clients.