The Postgraduate Certificate in Confidence at Work for Trade Union Representatives is a specialized program designed to enhance the skills of trade union representatives. This course equips participants with the knowledge and confidence necessary to effectively represent workers, navigate employment law, and manage workplace conflicts. Participants will learn how to communicate strategically, negotiate successfully, and resolve disputes constructively.
Estimated Market Demand
Estimated UK learners — Illustrative UK estimates — not official enrolment
Content updated: 20 August 2026
Develop the ability to confidently represent workers and negotiate with employers.
Build trust among union members through effective communication and leadership.
Learn how to resolve workplace conflicts using strategic negotiation techniques.
Gain a deeper understanding of employment law to protect worker rights.
Enhance your problem-solving skills in complex labour relations scenarios.