Improving business performance is a critical skill for managers and professionals aiming to drive efficiency and productivity. The Certificate in Understanding Business Improvement Techniques offered by the London School of International Business equips learners with practical tools and methodologies such as Lean principles, Six Sigma, and Total Quality Management (TQM). By understanding these techniques, students will be able to identify inefficiencies within their organisations and implement strategies for continuous improvement.
Estimated UK demand
Estimated UK learners — Illustrative UK estimates — not official enrolment
Content updated: 22 August 2026
Understand and apply business improvement techniques to enhance organisational performance.
Gain proficiency in Lean management principles for waste reduction and process efficiency.
Master Six Sigma methodologies for defect prevention and quality control.
Learn Total Quality Management (TQM) strategies for consistent high-quality service and product delivery.
Develop the ability to identify areas of inefficiency within an organisation through data-driven insights.