Undergraduate Certificate in Social Media for Customer Engagement

Friday, 20 February 2026 13:18:56

International applicants and their qualifications are accepted

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Overview

Overview

Undergraduate Certificate in Social Media for Customer Engagement

Designed for aspiring professionals, this program equips learners with the skills to create engaging social media content and foster meaningful customer relationships.


Through a combination of theoretical foundations and practical applications, students will learn how to develop a social media strategy, create compelling content, and analyze engagement metrics.


With a focus on customer-centric approaches, this program will help learners understand the importance of social media in today's digital landscape and how to leverage it to drive business success.


By the end of the program, learners will be equipped with the knowledge and skills to design and implement effective social media campaigns that drive customer engagement and loyalty.


So why wait? Explore the Undergraduate Certificate in Social Media for Customer Engagement today and take the first step towards a career in social media marketing.

Undergraduate Certificate in Social Media for Customer Engagement is designed to equip students with the skills to create and implement effective social media strategies that drive customer engagement. This course offers key benefits such as enhanced digital literacy, improved communication skills, and increased employability. Upon completion, students can expect career prospects in various industries, including marketing, public relations, and customer service. Unique features of the course include hands-on experience with social media platforms, industry-specific case studies, and a focus on data analysis and interpretation. By combining theoretical knowledge with practical skills, this course provides a solid foundation for a successful career in social media.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
• Social Media Marketing Fundamentals •
• Understanding Your Target Audience •
• Content Creation for Social Media •
• Visual Identity and Branding on Social Media •
• Social Media Analytics and Metrics •
• Customer Engagement Strategies on Social Media •
• Influencer Marketing and Partnerships •
• Social Media Law and Ethics •
• Measuring ROI and Return on Investment •
• Advanced Social Media Advertising

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Undergraduate Certificate in Social Media for Customer Engagement

The Undergraduate Certificate in Social Media for Customer Engagement is a specialized program designed to equip students with the skills and knowledge required to effectively utilize social media platforms for customer engagement and brand management.
This program focuses on teaching students how to leverage social media as a powerful tool for building customer relationships, increasing brand awareness, and driving business growth.
Upon completion of the program, students will be able to demonstrate their understanding of social media marketing principles, including social media strategy development, content creation, and analytics.
The program is typically completed within one year and consists of a combination of online and on-campus courses, providing students with flexibility and convenience.
Industry relevance is a key aspect of this program, as social media continues to play an increasingly important role in modern business and marketing.
By graduating with an Undergraduate Certificate in Social Media for Customer Engagement, students will be well-positioned to secure entry-level positions in social media marketing, customer engagement, or related fields.
The program's curriculum is designed to address the evolving needs of the digital landscape, ensuring that graduates are equipped with the latest knowledge and skills required to succeed in the social media industry.
Throughout the program, students will have the opportunity to apply theoretical concepts to real-world scenarios, gaining hands-on experience in social media marketing and customer engagement.
Graduates of this program will possess a strong understanding of social media platforms, including Facebook, Twitter, Instagram, and LinkedIn, as well as the skills necessary to create engaging content and manage online campaigns.
The Undergraduate Certificate in Social Media for Customer Engagement is an excellent choice for students interested in pursuing a career in social media marketing, customer engagement, or related fields, and is highly relevant to industries such as retail, hospitality, and non-profit.

Why this course?

Undergraduate Certificate in Social Media for Customer Engagement is highly significant in today's market, where social media plays a crucial role in customer engagement. According to a survey by the UK's Office for National Statistics (ONS), 97% of UK businesses use social media, with 70% using Facebook, 55% using Twitter, and 45% using Instagram (Google Charts 3D Column Chart).
Platform Usage Rate (%)
Facebook 70%
Twitter 55%
Instagram 45%

Who should enrol in Undergraduate Certificate in Social Media for Customer Engagement?

Primary Keyword: Social Media for Customer Engagement Ideal Audience
Individuals with a passion for social media marketing and customer service, particularly those in the UK, where 71% of online adults aged 16-24 use social media to engage with brands (Source: Ofcom, 2020) are looking to upskill and reskill in the field of social media for customer engagement
Those working in customer-facing roles, such as customer service representatives, sales teams, and marketing professionals, who want to improve their social media skills and stay ahead of the competition can benefit from this Undergraduate Certificate in Social Media for Customer Engagement, which is designed to equip learners with the knowledge and skills needed to create effective social media strategies and engage with customers online
Professionals looking to transition into a career in social media marketing or customer engagement, or those seeking to enhance their existing skills and knowledge in this area will find this course to be an ideal way to gain the skills and confidence needed to succeed in this fast-paced and ever-changing field