Undergraduate Certificate in Service Management in Business

Tuesday, 09 September 2025 09:07:39

International applicants and their qualifications are accepted

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Overview

Overview

Service Management in Business

Is a vital component of any organization, ensuring efficient delivery of services to customers.

Our Undergraduate Certificate in Service Management in Business is designed for individuals looking to upskill and reskill in this field.

It provides a comprehensive understanding of service management principles, practices, and tools.

Students will learn how to design, deliver, and improve services to meet customer needs.

With a focus on business acumen, this program is ideal for those seeking a career in service management.

Gain the knowledge and skills needed to succeed in service management and take your career to the next level.

Service Management is at the heart of this Undergraduate Certificate in Service Management in Business, equipping you with the skills to deliver exceptional customer experiences. By studying service management, you'll gain a deep understanding of how to design, deliver, and improve services that meet customer needs. This course offers key benefits such as enhanced employability, improved customer satisfaction, and increased business efficiency. With career prospects in high demand, graduates can pursue roles in service management, operations, and customer experience. Unique features include expert guest lectures, industry case studies, and a focus on practical application.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

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• Service Strategy
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• Service Design
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• Service Transition
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• Service Operation
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• Continual Service Improvement
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• Service Level Management
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• Demand Management

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Undergraduate Certificate in Service Management in Business

The Undergraduate Certificate in Service Management in Business is a specialized program designed to equip students with the knowledge and skills required to succeed in the service management industry.
This program focuses on teaching students how to design, deliver, and improve service systems, with an emphasis on customer experience and business outcomes.
Upon completion of the program, students will be able to analyze service systems, identify areas for improvement, and develop strategies to increase efficiency and effectiveness.
The learning outcomes of this program include the ability to apply service management principles and practices, think critically about service systems, and communicate effectively with stakeholders.
The duration of the Undergraduate Certificate in Service Management in Business is typically one year full-time, although part-time options are also available.
The program is designed to be flexible and accommodating, allowing students to balance their studies with work or other commitments.
The Undergraduate Certificate in Service Management in Business is highly relevant to the service management industry, which is a growing sector with increasing demand for skilled professionals.
Many organizations, including those in the public and private sectors, require service management professionals who can design and deliver high-quality services that meet customer needs and expectations.
Graduates of this program will be well-positioned to pursue careers in service management, including roles such as service manager, operations manager, or business analyst.
The program also provides a solid foundation for further study, such as a Bachelor's degree in Service Management or a related field.
Overall, the Undergraduate Certificate in Service Management in Business is an excellent choice for individuals who want to launch a career in service management or advance their existing career prospects.

Why this course?

Service Management is a vital component of modern business operations, with the UK's service sector accounting for approximately 80% of the country's GDP. According to a report by the Chartered Institute of Marketing, the service sector employs over 21 million people in the UK, making it a significant contributor to the country's economic growth.
Industry Number of Jobs
Finance and Insurance 1,400,000
Business Services 2,300,000
Public Administration and Defense 1,100,000
The Undergraduate Certificate in Service Management is designed to equip learners with the skills and knowledge required to succeed in this dynamic industry. By studying service management, learners can gain a deeper understanding of the principles and practices that underpin successful service delivery, including customer service, supply chain management, and quality management.

Who should enrol in Undergraduate Certificate in Service Management in Business?

Ideal Audience for Undergraduate Certificate in Service Management in Business Are you a young professional looking to kickstart your career in the service management industry? Do you want to gain the skills and knowledge required to succeed in this field?
Key Characteristics: Typically aged between 18-25, with a strong interest in business and service management. Currently studying for A-levels or equivalent qualifications, with a good understanding of business principles and practices. Looking to gain practical experience and build a career in the service management sector.
Career Goals: Upon completion of the Undergraduate Certificate in Service Management in Business, you can expect to progress into roles such as service manager, operations manager, or business analyst. According to the Chartered Institute of Marketing, the average salary for a service manager in the UK is £35,000-£45,000 per annum, with opportunities for career advancement and professional development.
Relevant Background: A-levels in business-related subjects such as business studies, economics, or management. GCSEs in English and mathematics, with a strong understanding of business principles and practices. Previous experience in a business or service management environment is desirable but not essential.