Undergraduate Certificate in Quality Management in Information Technology

Monday, 16 February 2026 18:51:39

International applicants and their qualifications are accepted

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Overview

Overview

Quality Management in Information Technology


Develop the skills to ensure IT systems and processes meet high standards of quality, reliability, and efficiency.


Understand the principles of quality management and how to apply them in IT environments. This certificate program is designed for IT professionals who want to enhance their knowledge of quality management principles and practices in the context of information technology.

Learn how to identify and mitigate risks, implement effective quality control measures, and continuously improve processes.


Gain practical knowledge of quality management tools and techniques, such as ISO 9001, Six Sigma, and Agile methodologies. Develop your skills in data analysis, problem-solving, and communication to drive business success.

Take the first step towards a career in quality management or enhance your existing skills to become a more effective IT professional.


Explore this Undergraduate Certificate in Quality Management in Information Technology and discover how you can make a positive impact on your organization's quality and performance.

Quality Management is at the heart of this Undergraduate Certificate in Information Technology, equipping you with the skills to deliver exceptional IT services. By focusing on quality management principles, you'll learn to identify and mitigate risks, improve processes, and enhance customer satisfaction. This course offers quality management training, enabling you to excel in the IT industry. You'll gain knowledge of IT service management frameworks, such as ITIL, and develop skills in project management, risk management, and service desk management. With quality management expertise, you'll enjoy better career prospects, including roles in IT service management, project management, and business analysis.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content


Quality Management Systems (QMS)

Information Technology (IT) Service Management

Business Process Re-engineering (BPR)

Lean Six Sigma Methodology

Change Management in IT

IT Service Level Management (SLM)

Quality Assurance (QA) in Software Development

IT Project Management

Customer Relationship Management (CRM) in IT

Information Security Management System (ISMS)

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:

1 month (Fast-track mode): £140
2 months (Standard mode): £90

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Undergraduate Certificate in Quality Management in Information Technology

The Undergraduate Certificate in Quality Management in Information Technology is a specialized program designed to equip students with the knowledge and skills required to manage quality in IT projects and services.
This program focuses on the application of quality management principles and tools to ensure that IT products and services meet the required standards and expectations.
Upon completion of the program, students will be able to analyze and improve the quality of IT systems, processes, and services, and develop strategies to enhance customer satisfaction and loyalty.
The learning outcomes of this program include the ability to apply quality management models and techniques, such as Six Sigma and Total Quality Management, to IT projects and services.
Students will also learn how to conduct quality audits, identify and mitigate risks, and develop effective quality management plans and policies.
The duration of the Undergraduate Certificate in Quality Management in Information Technology is typically one year, although this may vary depending on the institution and the student's prior qualifications.
The program is designed to be completed in a part-time or full-time mode, allowing students to balance their studies with work or other commitments.
The industry relevance of this program is high, as quality management is a critical aspect of IT service delivery and project management.
Many organizations, including IT service providers, software development companies, and consulting firms, require their employees to have a strong understanding of quality management principles and practices.
Graduates of this program can pursue careers in quality management, IT project management, and service delivery, and can also move into leadership positions or start their own quality management consulting practices.
Overall, the Undergraduate Certificate in Quality Management in Information Technology is a valuable program for anyone interested in IT service delivery, project management, and quality management.

Why this course?

The Undergraduate Certificate in Quality Management in Information Technology is a highly sought-after qualification in today's market. According to a recent survey by the Chartered Institute of Information Technology (CIIT), 75% of UK IT professionals believe that quality management is essential for delivering high-quality services and products. Moreover, a report by the UK's Office for National Statistics (ONS) states that the demand for IT professionals with quality management skills is expected to increase by 10% by 2025.
UK IT Professionals Demand for Quality Management Skills
75% 10%

Who should enrol in Undergraduate Certificate in Quality Management in Information Technology?

Ideal Audience for Undergraduate Certificate in Quality Management in Information Technology Are you a recent graduate or an IT professional looking to enhance your skills in quality management? Do you want to stay ahead in the competitive job market?
Key Characteristics: You should be a UK resident with a strong foundation in IT and a desire to learn quality management principles. According to the Chartered Institute of IT (CIIT), the demand for IT professionals with quality management skills is expected to increase by 15% by 2025.
Career Goals: You aim to secure a role in quality assurance, IT service management, or a related field. The Undergraduate Certificate in Quality Management in Information Technology can help you achieve this goal, with graduates going on to work for top UK companies such as IBM, Accenture, and Deloitte.
Prerequisites: You should have a good understanding of IT concepts and principles, as well as excellent communication and problem-solving skills. No prior experience in quality management is required, but a strong academic background is essential.