Undergraduate Certificate in Practical Skills in Claimant Interviewing

Tuesday, 17 February 2026 12:24:06

International applicants and their qualifications are accepted

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Overview

Overview

Claimant Interviewing

is a vital skill for those working in social services, benefits, and welfare. This practical skills course is designed for individuals who want to enhance their interviewing techniques to support claimants effectively.

Claimant Interviewing

focuses on developing essential skills to build rapport, assess needs, and gather information from claimants. It covers topics such as active listening, questioning techniques, and conflict resolution.

By the end of this course, learners will be able to:

interview claimants with confidence and sensitivity, assess their needs and provide appropriate support, and develop effective communication strategies.

Whether you're a social worker, benefits advisor, or welfare officer, claimant interviewing is a valuable skill to acquire. Take the first step towards improving your practice and explore this course further to learn more about Claimant Interviewing.

Claimant interviewing is a vital skill in the social care sector, and our Undergraduate Certificate in Practical Skills in Claimant Interviewing can equip you with the expertise to excel in this field. This course focuses on developing your ability to conduct effective interviews with claimants, ensuring you can gather accurate information and provide support. By studying Claimant interviewing, you'll gain a deeper understanding of the complexities of benefit claims and the skills to navigate these situations with confidence. You'll also explore the importance of cultural sensitivity and communication techniques. Upon completion, you'll be well-prepared for a career in social care, with opportunities to work in local authorities, charities, or private companies.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

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• Claimant Interviewing Techniques
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• Effective Communication Skills in Interviewing
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• Active Listening in Claimant Interviews
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• Building Rapport with Claimants
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• Handling Sensitive Topics in Interviews
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• Claimant Behaviour and Psychology
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• Interviewing for Benefits and Support
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• Managing Power Dynamics in Interviews

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Undergraduate Certificate in Practical Skills in Claimant Interviewing

The Undergraduate Certificate in Practical Skills in Claimant Interviewing is a specialized program designed to equip students with the necessary skills and knowledge to conduct effective claimant interviews in various industries, including social work, benefits administration, and employment services.
Through this program, students will learn how to assess claimants' needs, develop interview strategies, and gather relevant information to inform decision-making. The learning outcomes of this program include the ability to conduct claimant interviews, analyze data, and develop effective communication skills.
The duration of the program is typically one year, with students attending classes on a part-time basis. This flexible schedule allows students to balance their academic responsibilities with their work or other commitments.
The industry relevance of this program is high, as claimant interviewing is a critical skill in many sectors. Employers in social work, benefits administration, and employment services are looking for professionals who can conduct effective claimant interviews and gather relevant information to inform decision-making.
Graduates of this program will be able to work in a variety of roles, including claimant interviewer, benefits advisor, and employment counselor. They will also have the skills and knowledge to pursue further education and training in related fields, such as social work or counseling.
The Undergraduate Certificate in Practical Skills in Claimant Interviewing is a valuable program for individuals who want to pursue a career in claimant interviewing or related fields. It provides students with the necessary skills and knowledge to conduct effective claimant interviews and gather relevant information to inform decision-making.

Why this course?

Undergraduate Certificate in Practical Skills in Claimant Interviewing holds immense significance in today's market, particularly in the UK. According to the UK's Department for Work and Pensions, there is a growing demand for skilled claimant interviewers, with over 100,000 job openings projected by 2025.
Year Number of Job Openings
2020 60,000
2021 70,000
2022 80,000
2023 100,000

Who should enrol in Undergraduate Certificate in Practical Skills in Claimant Interviewing?

Claimant Interviewing is an essential skill for those working in the UK's welfare benefits system, with over 1.3 million jobseekers claiming benefits each month (DWP, 2022).
Ideal Audience This Undergraduate Certificate is designed for individuals who want to develop their skills in claimant interviewing, such as:
Social Workers and other welfare professionals, as well as those working in benefits administration, advocacy, and support services.
Individuals with a passion for social justice and a desire to make a positive difference in the lives of claimants, will find this course invaluable.
Those looking to advance their careers in the welfare sector, or seeking to transition into a role that involves claimant interviewing, will benefit from this course.