Undergraduate Certificate in Operations and Service Management

Sunday, 15 February 2026 06:35:03

International applicants and their qualifications are accepted

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Overview

Overview

Operations and Service Management

is designed for undergraduate students seeking to develop skills in managing day-to-day activities and delivering high-quality services. This certificate program focuses on operations management principles, including process improvement, supply chain management, and quality control. It also explores service management concepts, such as customer relationship management and service design. By studying operations and service management, learners can enhance their ability to analyze complex systems, make informed decisions, and drive business success. Explore this certificate program to discover how you can apply these skills in your chosen career path.

Operations and Service Management is a vital skillset in today's fast-paced business environment. This Undergraduate Certificate program equips students with the knowledge and tools to optimize business processes, leading to increased efficiency and productivity. By studying operations and service management, students will gain a deep understanding of how to design, implement, and improve business systems, resulting in improved customer satisfaction and loyalty. With a strong focus on practical application, this course provides students with the skills to analyze business problems, develop effective solutions, and drive business growth. Graduates can pursue careers in various industries, including operations management, supply chain management, and customer service management.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

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Operations Strategy and Planning •
Supply Chain Management •
Service Quality Management •
Human Resource Management in Operations •
Operations Research and Analytics •
Project Management in Operations •
Lean Operations and Six Sigma •
Change Management in Operations •
Business Process Re-engineering •
Operations and Supply Chain Risk Management

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Undergraduate Certificate in Operations and Service Management

The Undergraduate Certificate in Operations and Service Management is a specialized program designed to equip students with the knowledge and skills required to excel in the field of operations and service management.
This program focuses on teaching students how to analyze and improve business processes, manage supply chains, and deliver exceptional customer experiences.
Upon completion of the program, students will be able to apply their knowledge and skills to drive business growth, increase efficiency, and enhance customer satisfaction.
The learning outcomes of this program include the ability to analyze business problems, develop and implement effective solutions, and manage cross-functional teams.
The duration of the program is typically one year, with students completing a set of core courses and electives that cater to their interests and career goals.
The Undergraduate Certificate in Operations and Service Management is highly relevant to the industry, as companies are increasingly looking for professionals who can optimize their operations and deliver exceptional customer experiences.
This program is ideal for students who are interested in pursuing a career in operations, supply chain management, or service management, and want to gain a competitive edge in the job market.
Graduates of this program can pursue a range of career opportunities, including operations manager, supply chain manager, service manager, and business analyst.
The program is also designed to provide students with the skills and knowledge required to work in a variety of industries, including healthcare, finance, retail, and manufacturing.
Overall, the Undergraduate Certificate in Operations and Service Management is a valuable program that can help students launch a successful career in operations and service management.

Why this course?

Operations and Service Management is a vital skillset in today's market, with the UK's service sector accounting for over 80% of its GDP. According to a report by the Chartered Institute of Purchasing and Supply, the demand for skilled operations and service management professionals is expected to increase by 10% annually until 2025.
Year Job Vacancies
2020 120,000
2021 130,000
2022 140,000
2023 150,000
2024 160,000
2025 170,000

Who should enrol in Undergraduate Certificate in Operations and Service Management ?

Ideal Audience for Undergraduate Certificate in Operations and Service Management Are you a recent graduate looking to kickstart your career in a dynamic industry? Do you have a passion for managing processes and delivering exceptional customer experiences?
Key Characteristics: Typically, our students are individuals with a strong academic background in business, management, or a related field. They possess excellent communication and problem-solving skills, with a keen interest in operations and service management.
Career Goals: Our students aim to secure roles in various sectors, including finance, healthcare, and technology. They aspire to become operations managers, service delivery specialists, or business analysts, leveraging their knowledge to drive business growth and improvement.
Industry Insights: The UK's operations and service management industry is thriving, with a projected growth rate of 4.5% by 2025 (Source: Office for National Statistics). Our students will gain a competitive edge in the job market, equipped with the skills and knowledge to succeed in this dynamic field.