Undergraduate Certificate in MBA Customer Relationship Management

Sunday, 27 July 2025 18:13:58

International applicants and their qualifications are accepted

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Overview

Overview

Our Undergraduate Certificate in MBA Customer Relationship Management is designed to equip learners with essential knowledge and skills for success in today's dynamic digital landscape. This course provides flexibility and accessibility for students worldwide, allowing them to study at their own pace and convenience.

Through a comprehensive curriculum, students will gain a deep understanding of customer relationship management strategies, tools, and technologies. They will learn how to effectively engage with customers, build long-lasting relationships, and drive business growth.

Join us and take the first step towards a rewarding career in customer relationship management!

Enhance your business acumen with our Undergraduate Certificate in MBA Customer Relationship Management. Dive into the world of customer-centric strategies, learning how to build lasting relationships and drive profitability. Our comprehensive curriculum covers key topics such as customer retention, data analysis, and communication techniques. Gain practical skills through case studies and real-world projects, preparing you to excel in roles such as customer success manager or sales executive. Join our dynamic learning community and unlock your potential in the fast-paced world of business. Take the first step towards a successful career in customer relationship management today!

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Introduction to Customer Relationship Management
• Marketing Strategies for Customer Retention
• Customer Data Analysis and Management
• Sales and Customer Service Techniques
• Technology Tools for CRM
• Building Customer Loyalty Programs
• Managing Customer Feedback and Complaints
• Cross-Cultural Communication in CRM
• Ethics in Customer Relationship Management
• Case Studies in CRM Success Stories

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Customer Relationship Manager
Sales Manager
Marketing Manager
Client Services Manager
Business Development Manager
Account Manager

Key facts about Undergraduate Certificate in MBA Customer Relationship Management

- The Undergraduate Certificate in MBA Customer Relationship Management focuses on developing skills in managing customer relationships, enhancing customer satisfaction, and driving business growth.
- Students will learn about customer behavior analysis, customer retention strategies, and effective communication techniques.
- The program is designed to provide industry-relevant knowledge and practical skills that can be applied in various business settings.
- Upon completion, students will be equipped with the expertise to create and implement successful customer relationship management strategies.
- The curriculum includes courses on marketing, sales management, and customer service, tailored to meet the demands of the modern business landscape.
- This certificate program offers a unique opportunity to specialize in customer relationship management within the broader context of an MBA program.
- Graduates will have a competitive edge in the job market, with in-demand skills that are essential for success in roles such as customer relationship manager, marketing manager, or sales executive.
- The program combines theoretical knowledge with practical applications, ensuring that students are well-prepared to meet the challenges of the dynamic business environment.

Why this course?

An Undergraduate Certificate in MBA Customer Relationship Management is crucial in meeting the growing demand for skilled professionals in the UK business industry. According to the Chartered Institute of Marketing, 86% of customers are willing to pay more for a better customer experience, highlighting the importance of effective CRM strategies. In the UK, the average salary for a CRM Manager is £40,000 per year, with opportunities for career growth and advancement. Companies are increasingly investing in CRM technologies, with the market expected to reach £1.3 billion by 2025. The certificate provides students with the necessary skills to analyze customer data, develop targeted marketing campaigns, and build strong relationships with clients. This expertise is highly sought after by employers looking to improve customer satisfaction and loyalty. By completing this program, individuals can enhance their career prospects and contribute to the success of businesses in an increasingly competitive market. The demand for professionals with expertise in CRM is only expected to grow, making this certificate a valuable asset for those looking to excel in the business industry.
Statistics Figures
Average CRM Manager Salary £40,000 per year
Expected CRM Market Size by 2025 £1.3 billion

Who should enrol in Undergraduate Certificate in MBA Customer Relationship Management?

This course is designed for individuals who are looking to enhance their skills in customer relationship management within the business world. Whether you are a recent graduate seeking to enter the field or a professional looking to upskill, this certificate program will provide you with the necessary knowledge and tools to excel in this area.

Recent graduates 32% of recent graduates in the UK struggle to find employment within the first year after graduation.
Professionals 67% of UK professionals believe that improving customer relationship management skills is essential for career advancement.

By enrolling in this program, you will gain a competitive edge in the job market and position yourself as a valuable asset to any organization. Take the first step towards a successful career in customer relationship management with our Undergraduate Certificate in MBA Customer Relationship Management.