Undergraduate Certificate in MBA Customer Relationship Management

Wednesday, 17 September 2025 14:23:23

International applicants and their qualifications are accepted

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Overview

Overview

Customer Relationship Management (CRM) is at the heart of business success.

Our Undergraduate Certificate in MBA Customer Relationship Management is designed for ambitious professionals who want to master the art of building strong relationships with customers.

Learn how to analyze customer data, develop targeted marketing strategies, and implement effective sales techniques.

Some of the key skills you'll gain include:

Communication, problem-solving, and leadership skills.

Our program is perfect for those looking to advance their careers in industries such as finance, marketing, and sales.

Take the first step towards a successful career in CRM and apply now to our Undergraduate Certificate in MBA Customer Relationship Management.

Customer Relationship Management is at the heart of this Undergraduate Certificate in MBA, equipping you with the skills to build lasting connections with clients and drive business growth. By mastering CRM strategies, you'll enhance customer satisfaction, increase loyalty, and boost revenue. This course offers practical training in data analysis, marketing, and sales, preparing you for a career in business management. With a focus on industry-specific applications, you'll gain hands-on experience in implementing CRM systems and tools. Upon completion, you'll be well-positioned for roles in sales, marketing, or management, with opportunities to progress to advanced degrees or enter the workforce.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
• Marketing Research and Analysis •
• Customer Relationship Management Systems •
• Strategic Customer Relationship Management •
• Customer Service and Support •
• Relationship Marketing and Brand Management •
• Sales and Account Management •
• Customer Retention and Loyalty •
• Data-Driven Decision Making in CRM •
• International Customer Relationship Management

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Undergraduate Certificate in MBA Customer Relationship Management

The Undergraduate Certificate in MBA Customer Relationship Management is a specialized program designed to equip students with the skills and knowledge required to excel in the field of customer relationship management.
This program focuses on teaching students how to build strong relationships with customers, manage customer expectations, and create a loyal customer base.
Through a combination of theoretical and practical learning, students will gain a deep understanding of customer relationship management principles, including market research, customer segmentation, and relationship marketing.
The program also covers industry-specific topics such as CRM software, data analysis, and customer service management.
Upon completion of the program, students will be able to apply their knowledge and skills to drive business growth, improve customer satisfaction, and increase revenue.
The duration of the program is typically one year, with classes held on weekends or online to accommodate working professionals and students with other commitments.
The program is highly relevant to the business world, as companies are increasingly recognizing the importance of customer relationship management in driving long-term success.
Many industries, including retail, finance, and healthcare, rely on effective customer relationship management to stay competitive and build customer loyalty.
By completing the Undergraduate Certificate in MBA Customer Relationship Management, students can enhance their career prospects and take on leadership roles in customer-facing departments.
The program is designed to be flexible and accessible, with a range of entry points and assessment options to suit different learning styles and needs.
Overall, the Undergraduate Certificate in MBA Customer Relationship Management is an excellent choice for students looking to launch or advance their careers in customer-facing roles.

Why this course?

Customer Relationship Management is a vital aspect of modern business, particularly in the UK. According to a recent survey by the Chartered Institute of Marketing, 75% of UK businesses believe that CRM is essential for their success. In fact, a study by the CIMA found that 61% of UK companies have invested in CRM systems, with an average spend of £15,000 per year.
Year Investment in CRM
2015 45%
2016 51%
2017 58%
2018 62%
2019 65%
2020 70%

Who should enrol in Undergraduate Certificate in MBA Customer Relationship Management?

Ideal Audience for Undergraduate Certificate in MBA Customer Relationship Management Are you a young professional looking to kickstart your career in business and management? Do you have a passion for understanding customer needs and preferences? If so, this programme is perfect for you.
Key Characteristics: Typically aged between 18-25 years old, with a strong academic background in business or a related field. You should be eager to learn and have excellent communication and teamwork skills.
Career Goals: Upon completion of this programme, you can expect to secure roles in customer-facing positions such as account manager, customer service manager, or business development manager. In the UK, the average starting salary for an MBA graduate is around £25,000-£30,000 per annum.
Prerequisites: A minimum of 2:1 honours degree in any business-related field, or equivalent qualifications. You should also have GCSE English and maths at grade C or above.