Undergraduate Certificate in IT Support and Operations

Sunday, 15 February 2026 11:40:16

International applicants and their qualifications are accepted

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Overview

Overview

IT Support and Operations

Designed for individuals seeking a career in the IT industry, this Undergraduate Certificate provides a solid foundation in technical skills and knowledge.

Learn how to troubleshoot hardware and software issues, manage IT systems, and provide effective support to users.

Gain hands-on experience with industry-standard tools and technologies, including helpdesk software, network protocols, and operating systems.

Develop strong communication and problem-solving skills, essential for success in this field.

Upon completion, you'll be equipped to enter the workforce or pursue further education in IT.

Start your journey today and explore the exciting opportunities available in IT Support and Operations.

IT Support and Operations is the backbone of any organization, and our Undergraduate Certificate in IT Support and Operations is designed to equip you with the skills to excel in this field. By studying this course, you'll gain hands-on experience in troubleshooting, maintenance, and repair of computer systems, networks, and software. You'll also learn about IT service management, cybersecurity, and data analysis. With this certificate, you'll enjoy career prospects in top IT companies, and job opportunities in various industries. Our unique feature is the industry-recognized certification that you'll receive upon completion, making you a competitive candidate in the job market.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

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IT Fundamentals •
Computer Hardware and Software •
Networking Fundamentals •
Operating System Support •
Help Desk and Customer Service •
IT Service Management •
Cloud Computing Essentials •
Database Management Systems •
Security and Risk Management •
IT Project Management

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Undergraduate Certificate in IT Support and Operations

The Undergraduate Certificate in IT Support and Operations is a popular choice for individuals looking to launch a career in the IT industry. This program is designed to equip students with the necessary skills and knowledge to provide effective IT support and operations services to organizations. Upon completion of the program, students can expect to gain a range of skills, including IT service management, technical support, and network administration. They will also develop strong problem-solving and communication skills, which are essential for success in this field. The duration of the Undergraduate Certificate in IT Support and Operations typically ranges from 1-2 years, depending on the institution and the student's prior experience. This allows students to quickly enter the workforce and start building their careers. Industry relevance is a key aspect of this program, as it is designed to meet the needs of employers in the IT sector. The program covers a range of topics, including IT service management, cloud computing, and cybersecurity, which are all highly sought after by employers. Graduates of the Undergraduate Certificate in IT Support and Operations can expect to find employment opportunities in a variety of settings, including IT service providers, corporate organizations, and government agencies. They may also choose to pursue further education and training to specialize in a particular area of IT. Overall, the Undergraduate Certificate in IT Support and operations is an excellent choice for individuals looking to launch a career in the IT industry. With its focus on practical skills and industry relevance, it provides a solid foundation for success in this field.

Why this course?

Undergraduate Certificate in IT Support and Operations is a highly sought-after qualification in today's market, with the UK's IT sector experiencing significant growth. According to a report by the UK's Office for National Statistics (ONS), the IT industry in the UK is expected to grow by 4.3% annually, creating over 200,000 new job opportunities by 2025.
Year Job Opportunities
2020 150,000
2021 160,000
2022 170,000
2023 180,000
2024 190,000
2025 200,000

Who should enrol in Undergraduate Certificate in IT Support and Operations?

Ideal Audience for Undergraduate Certificate in IT Support and Operations Are you a recent graduate looking to kickstart your career in the IT industry? Do you have a passion for technology and a desire to work behind the scenes to keep computer systems running smoothly? If so, this undergraduate certificate is perfect for you.
Key Characteristics: Typically, students who pursue this undergraduate certificate have a strong foundation in IT and a keen interest in the technical aspects of computer systems. They may have completed a degree in a related field such as computer science, information technology, or a related discipline. In the UK, for example, a survey by the Chartered Institute of Information Technology (BCS) found that 75% of IT professionals start their careers in support roles, highlighting the importance of this certificate in launching a successful IT career.
Career Opportunities: Graduates who complete this undergraduate certificate can expect a wide range of career opportunities in IT support and operations, including roles such as help desk technician, field service engineer, and IT project coordinator. According to the BCS, the demand for IT professionals is expected to grow by 13% by 2025, making this certificate an excellent choice for those looking to launch a successful career in the IT industry.
Learning Outcomes: Upon completing this undergraduate certificate, students can expect to gain a solid understanding of IT support and operations, including skills in areas such as hardware and software installation, network administration, and problem-solving. This certificate is designed to equip students with the knowledge and skills needed to succeed in a variety of IT support roles, preparing them for a successful career in the industry.