Undergraduate Certificate in IT Service and Infrastructure Management

Sunday, 21 September 2025 13:19:49

International applicants and their qualifications are accepted

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Overview

Overview

IT Service and Infrastructure Management

Designed for aspiring IT professionals, this Undergraduate Certificate program equips learners with the skills to manage and maintain IT systems, networks, and infrastructure.


Learn to design, implement, and manage IT systems, ensuring optimal performance, security, and efficiency.


Some of the key topics covered include: IT service management, infrastructure management, network management, and cybersecurity.

Gain hands-on experience with industry-standard tools and technologies, such as IT service management frameworks and network protocols.


Develop the skills to analyze and resolve IT issues, ensuring minimal downtime and maximum productivity.


Take the first step towards a rewarding career in IT service and infrastructure management. Explore this Undergraduate Certificate program today and discover a world of opportunities.

IT Service and Infrastructure Management is a comprehensive course that equips students with the skills to design, implement, and manage IT services and infrastructure. This undergraduate certificate program offers key benefits such as hands-on experience with industry-leading tools, expert guidance from experienced instructors, and a strong focus on practical application. Graduates can look forward to exciting career prospects in IT service management, including roles in help desk support, network administration, and cloud computing. Unique features of the course include a focus on service level management, IT service strategy, and IT service transition.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
IT Service Management (ISM) Framework •
IT Service Management (ISM) Processes •
IT Service Management (ISM) Lifecycle •
Service Level Management (SLM) •
Incident Management (IM) •
Problem Management (PM) •
Change Management (CM) •
Release and Deployment Management (RDM) •
Service Desk Operations •
IT Infrastructure Management (ITIM)

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Undergraduate Certificate in IT Service and Infrastructure Management

The Undergraduate Certificate in IT Service and Infrastructure Management is a specialized program designed to equip students with the knowledge and skills required to manage IT services and infrastructure effectively.
This program focuses on teaching students how to design, implement, and manage IT systems, including hardware, software, and networking components.
Upon completion of the program, students will be able to demonstrate their understanding of IT service management principles, including service desk management, incident management, and problem management.
The learning outcomes of this program include the ability to analyze IT service management processes, design and implement IT service management systems, and evaluate the effectiveness of IT service management processes.
The duration of the Undergraduate Certificate in IT Service and Infrastructure Management is typically one year, although this may vary depending on the institution and the student's prior qualifications.
The program is designed to be industry-relevant, with a focus on preparing students for careers in IT service management, including roles such as IT service manager, service desk manager, and infrastructure manager.
The IT Service and Infrastructure Management program is relevant to the IT industry, as it addresses the growing need for skilled professionals who can manage IT services and infrastructure effectively.
The program is also relevant to the broader business community, as it teaches students how to manage IT services and infrastructure in a way that supports business objectives and improves overall organizational performance.
Graduates of the Undergraduate Certificate in IT Service and Infrastructure Management can expect to find employment opportunities in a variety of industries, including finance, healthcare, and government.
The IT Service and Infrastructure Management program is a great option for students who are interested in pursuing a career in IT, but may not have the necessary qualifications or experience to enter a degree program.
Overall, the Undergraduate Certificate in IT Service and Infrastructure Management is a valuable program that provides students with the knowledge and skills required to succeed in the IT industry.

Why this course?

Undergraduate Certificate in IT Service and Infrastructure Management is a highly sought-after qualification in today's market, particularly in the UK. According to a report by the Chartered Institute of Information Technology (CIIT), the demand for IT professionals with expertise in service and infrastructure management is expected to increase by 10% annually, creating a wide range of job opportunities.
Year Number of Jobs
2020 15,000
2021 18,000
2022 22,000
2023 25,000

Who should enrol in Undergraduate Certificate in IT Service and Infrastructure Management?

Ideal Audience for Undergraduate Certificate in IT Service and Infrastructure Management Are you a recent graduate looking to kickstart your career in the IT industry? Do you have a passion for technology and a desire to manage and maintain complex IT systems? If so, this undergraduate certificate is perfect for you.
Key Characteristics: Typically, our students are individuals with a strong foundation in IT and a keen interest in service and infrastructure management. They may have completed a degree in a related field such as computer science, information technology, or a related discipline. In the UK, for example, a recent survey by the Chartered Institute of Information Technology (CIIT) found that 75% of IT professionals reported a lack of relevant skills and knowledge, highlighting the need for courses like this undergraduate certificate.
Career Goals: Our students aim to pursue careers in IT service and infrastructure management, including roles such as IT support specialist, network administrator, and cloud computing professional. With the increasing demand for skilled IT professionals in the UK, this undergraduate certificate can provide a competitive edge in the job market, with the National Careers Service estimating that the demand for IT professionals will grow by 13% by 2025.
Prerequisites: Typically, our students have a good understanding of IT concepts and principles, as well as relevant work experience or academic qualifications. However, no prior qualifications are required, and our course is designed to be accessible to students from diverse backgrounds.