Undergraduate Certificate in IT Service Operations

Friday, 13 February 2026 18:36:41

International applicants and their qualifications are accepted

Start Now     Viewbook

Overview

Overview

IT Service Operations

Designed for aspiring IT professionals, this Undergraduate Certificate in IT Service Operations equips learners with the skills to manage and deliver high-quality IT services.

By focusing on service management principles, ITIL (Information Technology Infrastructure Library) best practices, and technical skills, this program prepares students to succeed in the IT industry.

Some key areas of study include service desk management, incident and problem management, and technical skills such as scripting and automation.

Through a combination of theoretical knowledge and practical experience, learners will gain the confidence and expertise needed to excel in IT service operations.

Whether you're looking to start a new career or advance your existing one, this Undergraduate Certificate in IT Service Operations is an excellent choice.

So why wait? Explore this exciting opportunity today and take the first step towards a rewarding career in IT service operations.

IT Service Operations is the backbone of any successful organization, and our Undergraduate Certificate in IT Service Operations will equip you with the skills to excel in this field. By studying IT Service Operations, you'll gain a deep understanding of the processes and systems that keep businesses running smoothly. With this course, you'll learn how to design, implement, and manage IT services that meet the needs of your customers. You'll also develop essential skills in service management, IT service strategy, and IT service delivery. Upon completion, you'll be well-positioned for a career in IT service management, with opportunities in industries such as finance, healthcare, and technology.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• IT Service Management Frameworks
• Service Level Management
• IT Service Continuity and Disaster Recovery
• IT Service Portfolio Management
• Service Desk Operations
• IT Service Request Management
• Capacity and Performance Management
• IT Service Level Agreement (SLA) Management
• IT Service Transition and Change Management
• IT Service Measurement and Evaluation

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

Start Now

Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

Start Now

  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
  • Start Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Undergraduate Certificate in IT Service Operations

The Undergraduate Certificate in IT Service Operations is a specialized program designed to equip students with the knowledge and skills required to succeed in the IT service management industry.
This program focuses on teaching students how to design, implement, and manage IT service operations, including service desk management, incident management, and problem management.
Upon completion of the program, students will be able to demonstrate their understanding of ITIL (Information Technology Infrastructure Library) principles and practices, as well as their ability to analyze and solve complex IT service management problems.
The duration of the Undergraduate Certificate in IT Service Operations is typically one year, although this may vary depending on the institution and the student's prior education and experience.
The program is designed to be flexible and can be completed on a part-time or full-time basis, making it accessible to students with varying schedules and commitments.
The Undergraduate Certificate in IT Service Operations is highly relevant to the IT service management industry, as it provides students with the skills and knowledge required to succeed in this field.
Many employers require IT service management professionals to have a certification in ITIL, and the Undergraduate Certificate in IT Service Operations can provide students with the necessary credentials to demonstrate their expertise.
Graduates of the program can pursue careers in IT service management, including roles such as service desk manager, incident manager, and problem manager.
The Undergraduate Certificate in IT Service Operations can also serve as a stepping stone for students who wish to pursue a degree in a related field, such as computer science or information systems.
Overall, the Undergraduate Certificate in IT Service Operations is a valuable program that can provide students with the skills and knowledge required to succeed in the IT service management industry.

Why this course?

Undergraduate Certificate in IT Service Operations is highly significant in today's market, driven by the increasing demand for skilled professionals in the IT sector. According to a report by the Chartered Institute of Information Technology (CIIT), the UK's IT industry is expected to grow by 10.5% annually, creating over 200,000 new job opportunities by 2025.
Year Job Opportunities
2020 150,000
2021 170,000
2022 190,000
2023 210,000
2024 230,000
2025 250,000

Who should enrol in Undergraduate Certificate in IT Service Operations?

Ideal Audience for Undergraduate Certificate in IT Service Operations Are you a recent graduate looking to kickstart your career in IT? Do you have a passion for technology and a desire to work in a dynamic and fast-paced environment?
Key Characteristics: Typically, our ideal students are individuals who have completed their A-levels or equivalent qualifications, with a strong interest in IT and a willingness to learn and develop new skills.
Career Goals: Our students often aim to pursue careers in IT service management, such as service desk analyst, technical support specialist, or IT project coordinator, with median salaries ranging from £25,000 to £35,000 per annum in the UK.
Prerequisites: No prior IT experience is required, but a basic understanding of computer hardware and software is beneficial. Our course is designed to be accessible to students with varying levels of technical knowledge.