Undergraduate Certificate in IT Service Management and MIS

Wednesday, 10 September 2025 20:40:05

International applicants and their qualifications are accepted

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Overview

Overview

IT Service Management and Information Systems (ITSM & MIS) is a vital component of modern organizations.

Designed for undergraduate students, this certificate program equips learners with the knowledge and skills required to manage IT services and systems effectively.

Through a combination of theoretical and practical courses, students will gain a deep understanding of IT service management principles, including service desk management, incident management, and problem management.

They will also learn about information systems, including data management, database systems, and software applications.

By the end of the program, learners will be able to apply their knowledge to real-world scenarios, making them highly sought after in the job market.

So, if you're interested in pursuing a career in IT service management and information systems, explore this certificate program further and take the first step towards a rewarding career.

IT Service Management and MIS is a comprehensive course that equips students with the skills to design, implement, and manage IT services effectively. By studying IT Service Management and MIS, students can gain a deep understanding of the IT service lifecycle, service desk management, and IT service strategy. This course offers IT Service Management and MIS students a wide range of career opportunities in the IT industry, including service desk analyst, IT service manager, and business analyst. Unique features of the course include hands-on training, industry-recognized certifications, and a strong focus on practical application.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• IT Service Management Fundamentals
• Service Level Management
• Incident Management
• Problem Management
• Change Management
• Release and Deployment Management
• Service Desk Management
• IT Service Continuity Management
• IT Service Validation and Testing
• Information Security Management

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Undergraduate Certificate in IT Service Management and MIS

The Undergraduate Certificate in IT Service Management and Information Systems (ITSM & MIS) is a specialized program designed to equip students with the knowledge and skills required to manage IT services and information systems effectively. This program focuses on teaching students the principles and practices of IT service management, including service strategy, service design, service transition, service operation, and continuous improvement. Students will also learn about information systems management, including systems analysis, design, implementation, and maintenance. The learning outcomes of this program include the ability to analyze business needs and develop IT service management strategies, design and implement IT systems, manage IT service delivery, and continuously improve IT service management processes. Students will also gain knowledge of information systems management principles, including data management, database management, and software development. The duration of the Undergraduate Certificate in ITSM & MIS typically takes one year to complete, with two semesters of full-time study. However, part-time study options are also available for students who need to balance their studies with work or other commitments. The ITSM & MIS program is highly relevant to the IT industry, as it provides students with the skills and knowledge required to manage IT services and information systems in a variety of settings. Graduates of this program can pursue careers in IT service management, information systems management, and related fields, such as business analysis, project management, and software development. The program is designed to be flexible and accommodating, with a range of elective courses available to allow students to specialize in areas such as cloud computing, cybersecurity, and data analytics. This flexibility makes the program appealing to students who want to gain a broad understanding of IT service management and information systems management, as well as those who want to specialize in a particular area.

Why this course?

Undergraduate Certificate in IT Service Management and MIS is highly significant in today's market, particularly in the UK. According to a report by the Chartered Institute of Information Technology (CIIT), the demand for IT professionals with service management skills is expected to increase by 10% annually, creating over 100,000 new job opportunities by 2025.
Year Job Opportunities
2020 30,000
2021 40,000
2022 50,000
2023 60,000
2024 70,000
2025 100,000

Who should enrol in Undergraduate Certificate in IT Service Management and MIS?

Ideal Audience for Undergraduate Certificate in IT Service Management and MIS Are you a UK-based individual looking to kickstart a career in IT service management or information systems management?
Demographics: Typically, our ideal students are recent school leavers, individuals with a strong interest in technology, and those seeking to transition into the IT industry.
Career Goals: Upon completion of the Undergraduate Certificate in IT Service Management and MIS, you can expect to secure roles such as IT service manager, information systems manager, or a career in a related field, with average starting salaries ranging from £25,000 to £35,000 in the UK.
Academic Background: No prior academic qualifications are required, but a strong foundation in IT and business principles is beneficial. Our program is designed to be accessible to students with varying levels of prior knowledge.