Undergraduate Certificate in IT Service Management

Monday, 15 September 2025 20:06:28

International applicants and their qualifications are accepted

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Overview

Overview

IT Service Management

is a vital component of any organization's success. It ensures the smooth operation of technology systems, improving efficiency and customer satisfaction. This IT Service Management course is designed for undergraduate students looking to develop skills in managing IT services, including service desk management, incident management, and problem management.

By studying IT Service Management, learners will gain a comprehensive understanding of the principles and practices of IT service management, including service level management, capacity management, and IT service continuity management.

Our course is ideal for those interested in pursuing a career in IT service management, as it provides a solid foundation in the subject and prepares learners for industry-recognized certifications.

Take the first step towards a rewarding career in IT service management. Explore our IT Service Management course today and discover how you can make a real difference in the technology industry.

IT Service Management is a vital skillset for the modern workforce, and our Undergraduate Certificate in IT Service Management can equip you with the knowledge and expertise to succeed. By studying this course, you'll gain a deep understanding of IT service management principles, practices, and tools, enabling you to deliver high-quality services that meet business needs. With IT Service Management, you'll benefit from improved efficiency, reduced costs, and enhanced customer satisfaction. Career prospects are excellent, with opportunities in IT service management, project management, and business analysis. Our course also features a unique focus on industry-recognized certifications.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• IT Service Management Fundamentals • Service Level Management • Incident Management • Problem Management • Change Management • Release and Deployment Management • Service Desk Operations • IT Service Continuity Management • IT Service Validation and Testing • Service Portfolio Management

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

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+44 75 2064 7455

admissions@lsib.co.uk

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Career path

Key facts about Undergraduate Certificate in IT Service Management

The Undergraduate Certificate in IT Service Management is a popular choice for students looking to kick-start their careers in the IT industry. This certificate program is designed to equip students with the necessary knowledge and skills to succeed in the IT service management field, where they can work on implementing and managing IT service management systems and processes. Upon completion of the program, students can expect to gain a range of learning outcomes, including understanding of IT service management concepts, principles, and practices, as well as the ability to apply these concepts in real-world scenarios. They will also develop skills in areas such as service desk management, incident management, problem management, and change management, which are essential for success in the IT service management field. The duration of the Undergraduate Certificate in IT Service Management program varies depending on the institution and the student's prior qualifications. However, most programs are designed to be completed within one year, with some institutions offering part-time or online options that can be completed over a longer period. This flexibility makes it easier for students to balance their studies with work or other commitments. The IT service management field is highly relevant to the current job market, with many organizations seeking skilled professionals who can manage their IT services effectively. The Undergraduate Certificate in IT Service Management can provide students with a competitive edge in the job market, as it demonstrates their ability to apply IT service management concepts and practices in real-world scenarios. Additionally, the program's focus on practical skills and knowledge makes it an attractive option for students who want to start their careers in the IT industry quickly. Overall, the Undergraduate Certificate in IT Service Management is a great option for students who want to launch their careers in the IT service management field. With its flexible duration, industry-relevant learning outcomes, and focus on practical skills and knowledge, this program can provide students with the skills and knowledge they need to succeed in this exciting and rapidly evolving field.

Why this course?

Undergraduate Certificate in IT Service Management is a highly sought-after qualification in today's market, with the UK's IT industry experiencing significant growth. According to a report by the IT Skills Framework for the Information Age (ITFIA), the demand for IT professionals with service management skills is expected to increase by 20% by 2025.
Year Number of Jobs
2020 150,000
2021 170,000
2022 200,000
2023 220,000

Who should enrol in Undergraduate Certificate in IT Service Management ?

Ideal Audience for Undergraduate Certificate in IT Service Management Are you a recent graduate looking to kick-start your career in IT? Do you have a passion for technology and a desire to work in a dynamic and fast-paced industry? If so, this undergraduate certificate in IT Service Management may be the perfect fit for you.
Key Characteristics: Typically, students who pursue this undergraduate certificate in IT Service Management have a strong foundation in IT and a keen interest in service management. They may have completed a degree in a related field such as computer science, information technology, or business administration. In the UK, for example, a survey by the Chartered Institute of IT (BCS) found that 75% of IT professionals reported that they had a degree in a related field, highlighting the importance of academic qualifications in the IT industry.
Career Goals: Graduates who complete this undergraduate certificate in IT Service Management are well-equipped to pursue a range of career opportunities, including IT service management, help desk support, and technical sales. According to a report by the UK's Office for National Statistics, employment rates for IT professionals in the UK were at an all-time high in 2020, with over 90% of graduates finding employment within six months of graduation.
Prerequisites: To be successful in this undergraduate certificate in IT Service Management, students typically require a strong foundation in IT and a willingness to learn. No prior experience is necessary, but a basic understanding of IT concepts and terminology is recommended. Students who are new to the industry may also benefit from having a degree in a related field, such as computer science or information technology.