Undergraduate Certificate in IT Service Delivery

Saturday, 20 September 2025 18:30:51

International applicants and their qualifications are accepted

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Overview

Overview

IT Service Delivery

is a vital component of any organization's operations. It involves designing, implementing, and managing IT services to meet business needs. This IT Service Delivery course is designed for undergraduate students who want to gain hands-on experience in delivering high-quality IT services.

By completing this course, learners will gain a deep understanding of IT service management principles, processes, and tools. They will learn how to analyze business needs, design and implement IT services, and manage service delivery to ensure customer satisfaction.

Some key topics covered in the course include service strategy, service design, service transition, and service operation. Learners will also gain practical skills in IT service management tools such as ITIL, ServiceNow, and JIRA.

Whether you're looking to start a career in IT service management or enhance your existing skills, this course is perfect for you. So why wait? Explore the world of IT service delivery today and discover a career that's in high demand!

IT Service Delivery is a comprehensive program that equips students with the skills to design, implement, and manage IT services that meet business needs. By studying IT Service Delivery, you'll gain a deep understanding of service management principles, IT service lifecycle, and technical skills to deliver high-quality services. This course offers IT Service Delivery professionals a competitive edge in the job market, with career prospects in IT service management, consulting, and project management. Unique features include hands-on training, industry-recognized certifications, and a focus on practical application. Upon completion, you'll be equipped to deliver exceptional IT services that drive business success.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• IT Service Management Frameworks
• Cloud Computing Fundamentals
• Data Centre Operations and Maintenance
• IT Service Desk Operations
• Service Level Management
• IT Service Continuity Planning
• IT Service Portfolio Management
• IT Service Request Management
• IT Service Level Agreement (SLA) Management
• IT Service Delivery Process Management

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Undergraduate Certificate in IT Service Delivery

The Undergraduate Certificate in IT Service Delivery is a specialized program designed to equip students with the knowledge and skills required to succeed in the IT service delivery industry.
This program focuses on teaching students how to design, implement, and deliver IT services that meet the needs of organizations, with an emphasis on service management, IT service management, and IT service delivery.
Upon completion of the program, students will be able to demonstrate their understanding of IT service delivery principles and practices, including service strategy, service design, service transition, service operation, and continuous improvement.
The duration of the Undergraduate Certificate in IT Service Delivery is typically one year full-time, although part-time options are also available.
The program is designed to be industry-relevant, with a focus on preparing students for careers in IT service delivery, IT service management, and related fields.
Graduates of the program will have the skills and knowledge required to work in a variety of roles, including IT service delivery manager, IT service manager, and service desk manager.
The Undergraduate Certificate in IT Service Delivery is a great option for students who want to pursue a career in IT service delivery, but may not have the time or resources to complete a full degree program.
The program is also suitable for students who are already working in the IT industry and want to upskill or reskill in IT service delivery.
Overall, the Undergraduate Certificate in IT Service Delivery provides students with a solid foundation in IT service delivery principles and practices, and prepares them for successful careers in the industry.

Why this course?

Undergraduate Certificate in IT Service Delivery is a highly sought-after qualification in today's market, particularly in the UK. According to a report by the Chartered Institute of Information Technology (CIIT), the demand for IT professionals with expertise in service delivery is expected to increase by 10% annually, creating a wide range of job opportunities.
Year Number of Jobs
2020 15,000
2021 17,000
2022 20,000
2023 25,000

Who should enrol in Undergraduate Certificate in IT Service Delivery ?

Ideal Audience for Undergraduate Certificate in IT Service Delivery Are you a recent graduate looking to kick-start your career in IT? Do you have a passion for technology and a desire to deliver top-notch services to businesses and organizations?
Key Characteristics: You are likely to be a motivated and organized individual with excellent communication skills, a strong work ethic, and a willingness to learn and adapt to new technologies.
Career Goals: You aspire to work in IT service delivery roles such as help desk technician, field engineer, or service desk manager, and are looking for a structured program to gain the necessary skills and knowledge to succeed in these positions.
Relevant Background: You have a strong foundation in IT principles, such as computer systems, networking, and software applications, and are eager to expand your knowledge and skills in areas like service management, cloud computing, and cybersecurity.
UK Statistics: According to the Chartered Institute of IT (BCS), the demand for IT professionals in the UK is expected to grow by 13% by 2025, with service desk and field engineer roles being among the fastest-growing positions.