Undergraduate Certificate in IT Service Delivery

Tuesday, 22 July 2025 23:43:03

International applicants and their qualifications are accepted

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Overview

Overview

The Undergraduate Certificate in IT Service Delivery is designed to equip learners with essential knowledge and skills for success in today's dynamic digital landscape. This course provides flexibility and accessibility for students worldwide, allowing them to study at their own pace and convenience.
Through a comprehensive curriculum, students will gain a deep understanding of IT service delivery principles and practices, preparing them for a wide range of career opportunities in the IT industry.
With no case studies or practicals involved, this program focuses on theoretical concepts and real-world applications, ensuring graduates are well-prepared to meet the demands of the ever-evolving IT field.

Embark on a transformative journey with our Undergraduate Certificate in IT Service Delivery. Dive into the dynamic world of information technology and gain essential skills in managing and delivering IT services effectively. Learn to troubleshoot technical issues, optimize system performance, and enhance user experience. Our comprehensive curriculum covers IT service management principles, service desk operations, and ITIL frameworks. With hands-on training and real-world projects, you'll be equipped to excel in a fast-paced IT environment. Join us and unlock endless opportunities in the ever-evolving field of IT service delivery.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Introduction to IT Service Management
• IT Service Delivery Fundamentals
• ITIL Foundation Certification
• Incident Management
• Problem Management
• Change Management
• Service Level Management
• IT Service Desk Operations
• IT Service Continuity Management
• IT Service Delivery Best Practices

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

IT Service Delivery Specialist
IT Service Desk Analyst
IT Support Technician
IT Service Manager
IT Operations Analyst
IT Incident Manager
IT Service Delivery Coordinator

Key facts about Undergraduate Certificate in IT Service Delivery

- The Undergraduate Certificate in IT Service Delivery equips students with essential skills in managing IT services and support
- Learn to effectively troubleshoot technical issues, provide customer support, and ensure smooth IT operations
- Gain industry-relevant knowledge in IT service management, incident response, and service desk operations
- Develop critical thinking and problem-solving abilities to address IT service delivery challenges
- Acquire practical experience through hands-on projects and real-world case studies
- Stand out in the competitive IT job market with a specialized certificate in IT service delivery
- Enhance your career prospects in roles such as IT support specialist, service desk analyst, or IT service manager
- Join a dynamic learning community and network with industry professionals for future opportunities.

Why this course?

An Undergraduate Certificate in IT Service Delivery is crucial in meeting the growing demand for skilled IT professionals in the industry. According to the UK Office for National Statistics, the IT sector contributes £151 billion to the UK economy annually, highlighting the importance of qualified professionals in this field. Employers are increasingly seeking candidates with specialized skills in IT service delivery to ensure efficient and effective management of technology resources. A survey by the UK Commission for Employment and Skills found that 74% of employers in the IT sector reported difficulties in finding candidates with the necessary skills. The table below illustrates the demand for IT service delivery professionals in the UK job market: | Job Title | Average Salary (GBP) | |------------------------|----------------------| | IT Service Delivery Manager | £45,000 | | IT Support Specialist | £25,000 | | IT Project Coordinator | £35,000 | By obtaining an Undergraduate Certificate in IT Service Delivery, individuals can enhance their employability and access lucrative job opportunities in the thriving IT industry.

Who should enrol in Undergraduate Certificate in IT Service Delivery ?

This course is designed for individuals looking to kickstart their career in IT service delivery. Whether you are a recent school leaver or someone looking to upskill in the rapidly growing IT industry, this certificate will provide you with the necessary knowledge and skills to excel in this field. According to the Office for National Statistics, the UK's digital tech sector is growing at twice the rate of the wider economy, with over 2.1 million people employed in digital tech roles. This means there is a high demand for skilled IT professionals who can effectively deliver IT services to businesses and organizations. By enrolling in this course, you will learn about IT service management, service delivery processes, and best practices in the industry. You will also gain hands-on experience with IT service delivery tools and technologies, making you a valuable asset to any IT team. Whether you are looking to start a career in IT service delivery or advance your existing IT career, this certificate will provide you with the necessary skills and knowledge to succeed in this fast-paced and dynamic industry. Join us and take the first step towards a rewarding career in IT service delivery.
Over 2.1 million people employed in digital tech roles in the UK High demand for skilled IT professionals in the UK
Rapid growth of the UK's digital tech sector Hands-on experience with IT service delivery tools and technologies