Undergraduate Certificate in IT Exception Management

Saturday, 14 February 2026 09:17:47

International applicants and their qualifications are accepted

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Overview

Overview

IT Exception Management

is designed for IT professionals seeking to enhance their skills in managing exceptions in IT systems.
Exception management is a critical process that ensures IT systems operate efficiently and effectively. This certificate program helps learners understand the principles and practices of exception management, enabling them to identify, analyze, and resolve exceptions in a timely and effective manner.
By completing this program, learners will gain knowledge of exception management frameworks, tools, and techniques, as well as develop skills in analyzing and resolving exceptions.
IT professionals can benefit from this program by improving their ability to manage exceptions, reduce downtime, and increase system availability.
If you're interested in learning more about IT Exception Management, explore this program to discover how it can help you succeed in your IT career.

Exception management is a critical aspect of IT, and our Undergraduate Certificate in IT Exception Management is designed to equip you with the skills to excel in this field. By studying this course, you'll gain a deep understanding of exception management principles, practices, and tools. You'll learn how to identify, analyze, and resolve exceptions, ensuring minimal impact on business operations. With this certificate, you'll enjoy career opportunities in IT service management, incident management, and problem management. Unique features of the course include hands-on experience with industry-leading exception management tools and a focus on practical, real-world applications.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

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IT Service Management Frameworks •
Incident Management •
Problem Management •
Change Management •
Service Level Management •
IT Service Continuity Management •
IT Service Validation and Testing •
Release and Deployment Management •
Service Desk Operations •
IT Service Portfolio Management

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Undergraduate Certificate in IT Exception Management

The Undergraduate Certificate in IT Exception Management is a specialized program designed to equip students with the knowledge and skills required to manage IT exceptions effectively.
This program focuses on teaching students how to identify, analyze, and resolve IT exceptions in a timely and efficient manner, ensuring minimal disruption to business operations.
Upon completion of the program, students will be able to apply their knowledge and skills to real-world scenarios, making them highly sought after by employers in the IT industry.
The learning outcomes of this program include the ability to analyze complex IT issues, develop effective exception management plans, and implement corrective actions to prevent future exceptions.
The duration of the program is typically one year, with students completing a combination of theoretical and practical coursework.
The Undergraduate Certificate in IT Exception Management is highly relevant to the IT industry, as organizations are increasingly relying on effective exception management to ensure business continuity and minimize downtime.
By studying this program, students will gain a deep understanding of IT exception management principles and practices, as well as the skills required to implement them in a real-world setting.
The program is designed to be flexible, with students able to complete coursework online or on-campus, making it accessible to a wide range of students.
Graduates of the Undergraduate Certificate in IT Exception Management can pursue a range of career paths, including IT project management, business analysis, and technical support.
Overall, the Undergraduate Certificate in IT Exception Management is an excellent choice for students looking to launch a career in IT or advance their existing career prospects.

Why this course?

Undergraduate Certificate in IT Exception Management is highly significant in today's market, where technology plays a vital role in various industries. According to a survey by the UK's Information Commissioner's Office (ICO), 71% of UK businesses experienced a data breach in 2020, highlighting the need for effective exception management.
Year Number of Breaches
2019 64,000
2020 71,000
2021 83,000

Who should enrol in Undergraduate Certificate in IT Exception Management?

Ideal Audience for Undergraduate Certificate in IT Exception Management Individuals seeking to enhance their IT skills and knowledge in exception management, particularly those working in the UK's IT industry, where 71% of organisations experience IT service disruptions (Source: IT Service Management Association)
Key Characteristics: IT professionals, including help desk technicians, system administrators, and IT project managers, who want to gain expertise in exception management and improve their career prospects in the UK job market, where the demand for skilled IT professionals is expected to grow by 13% by 2025 (Source: Office for National Statistics)
Career Goals: To acquire the knowledge and skills required to design, implement, and manage IT exception management processes, leading to career advancement opportunities, such as IT service management specialist or IT project manager, with average salaries ranging from £35,000 to £60,000 per annum in the UK.