Undergraduate Certificate in ICT Systems and Helpdesk Support

Sunday, 15 February 2026 09:32:54

International applicants and their qualifications are accepted

Start Now     Viewbook

Overview

Overview

ICT Systems

is the foundation of modern technology, and this Undergraduate Certificate in ICT Systems and Helpdesk Support is designed to equip you with the skills to succeed in this field.

Learn how to design, implement, and manage computer systems, networks, and databases, as well as provide top-notch support to users.

Our program is perfect for those who want to launch a career in ICT or enhance their existing skills in this area.

Gain hands-on experience with industry-standard tools and software, and develop strong problem-solving and communication skills.

Take the first step towards a rewarding career in ICT and explore this Undergraduate Certificate in ICT Systems and Helpdesk Support today.

ICT Systems and Helpdesk Support is an exciting undergraduate certificate course that equips students with the skills to design, implement, and maintain modern ICT systems. This comprehensive program focuses on developing strong technical knowledge, including network administration, cybersecurity, and software development. By the end of the course, students will gain hands-on experience in setting up and managing IT infrastructure, troubleshooting issues, and providing top-notch support to users. With ICT Systems as the foundation, students can pursue a wide range of career opportunities in IT, including helpdesk specialist, network engineer, or cybersecurity analyst.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
Computer Hardware and Software Fundamentals •
Networking Fundamentals •
Operating System Concepts •
Help Desk Support and Customer Service •
IT Service Management •
Computer Security and Ethics •
Database Management Systems •
Web Development Fundamentals •
IT Project Management •
Cloud Computing Essentials

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

Start Now

Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

Start Now

  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
  • Start Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Undergraduate Certificate in ICT Systems and Helpdesk Support

The Undergraduate Certificate in ICT Systems and Helpdesk Support is a comprehensive program designed to equip students with the necessary skills and knowledge to succeed in the ever-evolving field of Information and Communications Technology (ICT).
This certificate program focuses on providing students with a solid understanding of ICT systems, including hardware, software, networking, and cybersecurity.
Upon completion of the program, students will be able to demonstrate their ability to design, implement, and manage ICT systems, as well as provide effective technical support to users.
The duration of the program is typically one year, with students attending classes on a part-time basis.
The program is designed to be industry-relevant, with a focus on preparing students for entry-level positions in the ICT sector.
Graduates of the program will have the skills and knowledge required to work in a variety of roles, including helpdesk support, technical support, and ICT project management.
The Undergraduate Certificate in ICT Systems and Helpdesk Support is an excellent choice for individuals who are interested in pursuing a career in the ICT sector, but may not have the necessary qualifications or experience.
The program is also suitable for those who are looking to upskill or reskill in the ICT field, or for those who are interested in pursuing further education in a related field.
Overall, the Undergraduate Certificate in ICT Systems and Helpdesk Support is a valuable and relevant program that can provide students with the skills and knowledge required to succeed in the ICT sector.

Why this course?

Undergraduate Certificate in ICT Systems and Helpdesk Support is a highly sought-after qualification in today's digital landscape. According to a report by the UK's Office for National Statistics (ONS), the demand for IT professionals is expected to increase by 13% by 2025, with helpdesk support specialists in high demand. In fact, a survey by the Chartered Institute of Information Technology (CIIT) found that 75% of UK employers believe that IT skills are essential for their business operations.
Statistic Value
Projected growth in IT jobs 13%
Demand for helpdesk support specialists 75%

Who should enrol in Undergraduate Certificate in ICT Systems and Helpdesk Support ?

Ideal Audience for Undergraduate Certificate in ICT Systems and Helpdesk Support Individuals seeking a career in ICT systems and helpdesk support, particularly those in the UK, are the primary target audience for this course.
Key Characteristics: Prospective learners should possess basic computer skills, be interested in technology, and have a strong desire to pursue a career in the ICT sector. In the UK, the demand for skilled IT professionals is high, with the BCS (British Computer Society) reporting a shortage of over 100,000 IT workers.
Career Goals: Graduates of this course can expect to secure roles in helpdesk support, IT project management, or as junior ICT systems analysts. According to the UK's National Careers Service, the average salary for an IT support specialist is around £25,000-£30,000 per annum, with opportunities for career progression and higher salaries.
Prerequisites: No prior qualifications are required, but a good understanding of computer systems and basic IT concepts is essential. The course is designed to be accessible to those with little to no prior experience in ICT systems and helpdesk support.