Undergraduate Certificate in ICT Systems Support and User Services

Monday, 16 February 2026 16:51:10

International applicants and their qualifications are accepted

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Overview

Overview

ICT Systems Support and User Services

is designed for individuals who want to develop a career in the IT industry, focusing on the technical and user support aspects.

This ICT Systems Support and User Services course is ideal for those who have a basic understanding of computer systems and want to gain practical skills in supporting and maintaining them.

Through this course, you will learn about hardware, software, networking, and security, as well as how to provide effective user support and services.

You will gain hands-on experience in troubleshooting, installing, and configuring computer systems, as well as developing strong communication and problem-solving skills.

By the end of the course, you will be equipped with the knowledge and skills to support and maintain computer systems, making you a valuable asset to any organization.

So why wait? Explore the ICT Systems Support and User Services course today and start your journey to a rewarding career in IT!

ICT Systems Support and User Services is an ideal starting point for those seeking a career in the ever-evolving world of Information and Communication Technology. This Undergraduate Certificate course provides students with the essential skills to design, implement, and maintain efficient ICT systems, ensuring seamless user experience. By gaining hands-on experience in hardware, software, and networking, learners will be equipped to troubleshoot and resolve technical issues, enhancing their employability in the industry. With a focus on practical learning, this course offers a unique blend of theoretical knowledge and real-world applications, preparing students for a successful career in ICT Systems Support and User Services.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

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IT Service Management •
Computer Hardware and Software Maintenance •
Network Fundamentals and Security •
Database Management Systems •
Operating Systems and Support •
Help Desk and User Support •
Cloud Computing and Virtualization •
Web Applications and Services •
IT Project Management and Planning •
Networking Protocols and Standards

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Undergraduate Certificate in ICT Systems Support and User Services

The Undergraduate Certificate in ICT Systems Support and User Services is a popular program that equips students with the necessary skills to support and maintain computer systems and networks.
This program focuses on teaching students the technical skills required to install, configure, and troubleshoot computer systems, as well as provide user support and training.
Upon completion of the program, students will be able to demonstrate their knowledge and skills in areas such as hardware and software installation, network administration, and help desk support.
The duration of the program is typically one year full-time, although part-time options are also available.
Industry relevance is high for this program, as the demand for skilled ICT systems support and user services professionals continues to grow.
Many employers require or prefer candidates with ICT systems support and user services qualifications, making this program an attractive option for those looking to start or advance their careers.
Graduates of this program can expect to find employment in a variety of settings, including IT departments, help desks, and technical support teams.
The skills and knowledge gained through this program are also transferable to other areas of the IT industry, such as network administration, cybersecurity, and data analytics.
Overall, the Undergraduate Certificate in ICT Systems Support and User Services is a valuable program that provides students with the technical skills and knowledge required to succeed in this field.

Why this course?

Undergraduate Certificate in ICT Systems Support and User Services is a highly sought-after qualification in today's digital landscape. According to the UK's Office for National Statistics (ONS), the demand for IT professionals is expected to grow by 13% by 2025, with a projected 44,000 new job openings each year. This growth is driven by the increasing reliance on technology in various industries, including healthcare, finance, and education.
Year Number of Job Openings
2020 24,000
2021 26,000
2022 30,000
2023 34,000
2024 38,000
2025 44,000

Who should enrol in Undergraduate Certificate in ICT Systems Support and User Services ?

Ideal Audience for Undergraduate Certificate in ICT Systems Support and User Services Individuals seeking a career in ICT systems support and user services, particularly those in the UK, are the primary target audience for this course.
Key Characteristics: Prospective learners should possess basic computer skills, be interested in technology, and have a strong desire to pursue a career in the ICT sector. In the UK, the demand for ICT professionals is high, with the BCS (British Computer Society) estimating that the sector will need an additional 130,000 skilled workers by 2025.
Career Goals: Graduates of this course can expect to secure roles such as help desk technician, IT support specialist, or junior network administrator. According to the UK's National Careers Service, the average salary for an IT support specialist in the UK is around £25,000-£30,000 per annum, with opportunities for career progression and salary increases.
Prerequisites: No prior qualifications are required, but a good understanding of computer hardware, software, and networking fundamentals is essential. The course is designed to be accessible to those with little to no prior experience in ICT, providing a comprehensive introduction to the field.