Undergraduate Certificate in ICT Support Operations Manager

Friday, 13 February 2026 17:21:49

International applicants and their qualifications are accepted

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Overview

Overview

ICT Support Operations Manager


This undergraduate certificate program is designed for individuals who want to launch a career in ICT support operations management.


Learn how to manage and maintain computer systems, networks, and infrastructure in this comprehensive program.


Some key skills you'll learn include: IT service management, network administration, and help desk operations.

Gain hands-on experience with industry-standard tools and technologies, and develop the skills to succeed in this in-demand field.


Whether you're looking to transition into a new career or advance your existing one, this certificate program can help you achieve your goals.


So why wait? Explore the Undergraduate Certificate in ICT Support Operations Manager today and start building a successful career in ICT support operations management.

ICT Support Operations Manager is an ideal career path for those seeking a challenging and rewarding role. This Undergraduate Certificate course equips students with the necessary skills to manage and maintain computer systems, networks, and infrastructure. By gaining hands-on experience in ICT Support Operations Manager, students can develop problem-solving abilities, communication skills, and leadership qualities. The course offers ICT Support Operations Manager students a wide range of career opportunities in various industries, including IT, finance, and healthcare. With a strong focus on practical learning, this course provides students with the knowledge and skills to succeed in this field.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

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IT Service Management (ITSM)
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Computer Hardware and Networking Fundamentals
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Software Installation, Configuration and Troubleshooting
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Operating System Installation, Configuration and Management
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Help Desk and Support Operations
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Cloud Computing Fundamentals
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Database Management Systems
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IT Security and Risk Management
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Project Management for IT Projects
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Business Analysis for IT Projects

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Undergraduate Certificate in ICT Support Operations Manager

The Undergraduate Certificate in ICT Support Operations Manager is a specialized program designed to equip students with the necessary skills and knowledge to manage and maintain computer systems, networks, and infrastructure in various industries. This program focuses on teaching students the technical and business aspects of ICT support operations, including hardware and software installation, configuration, and maintenance, as well as IT service management principles and practices. By the end of the program, students will be able to analyze and resolve complex technical issues, manage IT projects, and develop effective IT service management strategies. The duration of the Undergraduate Certificate in ICT Support Operations Manager is typically one year full-time, although part-time options are also available. Students can expect to spend around 20 hours per week studying and completing coursework, as well as participating in practical training and assessments. The ICT Support Operations Manager program is highly relevant to the current job market, with many organizations seeking skilled professionals to manage their IT infrastructure and provide technical support to employees. Graduates of this program can expect to find employment opportunities in various industries, including finance, healthcare, government, and education. Upon completion of the program, students will have gained the necessary skills and knowledge to pursue a career in ICT support operations management, including roles such as IT support manager, network administrator, and help desk technician. They will also be equipped to pursue further education and training in specialized areas, such as cybersecurity, data analytics, and cloud computing. Overall, the Undergraduate Certificate in ICT Support Operations Manager is a valuable program that provides students with the technical and business skills needed to succeed in the ICT industry. With its focus on practical training and industry-relevant content, this program is an excellent choice for students looking to launch a career in ICT support operations management.

Why this course?

The Undergraduate Certificate in ICT Support Operations Manager is a highly sought-after qualification in today's market, particularly in the UK. According to a recent survey by the Chartered Institute of Information Technology (CIIT), the demand for ICT support professionals is expected to increase by 10% annually, with the UK experiencing a shortage of over 50,000 skilled IT professionals.
Statistic Value
Number of ICT support professionals in the UK 50,000
Projected growth rate of ICT support professionals 10%
Average salary of ICT support professionals in the UK £35,000

Who should enrol in Undergraduate Certificate in ICT Support Operations Manager?

Ideal Audience for Undergraduate Certificate in ICT Support Operations Manager Individuals seeking a career in ICT support operations, with a focus on those in the UK.
Key Characteristics: Typically aged 18-30, with a strong interest in technology and a desire to launch a career in the ICT sector. In the UK, this may include those who have completed A-levels or equivalent qualifications, with some experience in IT support or a related field.
Career Goals: Upon completion of the Undergraduate Certificate in ICT Support Operations Manager, graduates can expect to secure roles such as ICT Support Operations Manager, IT Project Coordinator, or Technical Support Specialist, with average salaries ranging from £25,000 to £35,000 per annum in the UK.
Prerequisites: No prior qualifications are required, but a strong foundation in IT concepts and a willingness to learn are essential. Students will benefit from having basic computer skills and knowledge of Microsoft Office applications.