Undergraduate Certificate in Hospitality and Customer Service

Monday, 25 August 2025 00:14:46

International applicants and their qualifications are accepted

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Overview

Overview

The Hospitality industry is a dynamic and rewarding field that offers a wide range of career opportunities. An Undergraduate Certificate in Hospitality and Customer Service is designed to equip learners with the skills and knowledge required to succeed in this field.


Our program focuses on teaching learners the importance of providing exceptional customer service, managing front-of-house operations, and understanding the hospitality industry's business principles.


By studying this certificate, learners will gain a solid foundation in areas such as food and beverage service, event planning, and customer relations.


Whether you're looking to start a new career or advance your existing one, this certificate can help you achieve your goals in the hospitality industry.


So why not explore further and discover how an Undergraduate Certificate in Hospitality and Customer Service can help you launch a successful career in this exciting field?

Hospitality is more than just a job, it's an art of making memories. Our Undergraduate Certificate in Hospitality and Customer Service is designed to equip you with the skills and knowledge to excel in this dynamic industry. You'll learn from industry experts and gain hands-on experience in areas such as customer service, event management, and food and beverage operations. With hospitality as your foundation, you'll have a wide range of career prospects, from hotel management to tourism and beyond. You'll also develop valuable soft skills, such as communication and teamwork, to succeed in any field.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
• Hospitality Operations Management •
• Customer Service Skills •
• Food and Beverage Service •
• Event Planning and Coordination •
• Marketing and Promotions •
• Human Resources in Hospitality •
• Financial Management in Hospitality •
• Quality Assurance and Control •
• International Hospitality and Tourism

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Undergraduate Certificate in Hospitality and Customer Service

The Undergraduate Certificate in Hospitality and Customer Service is a popular program that equips students with the necessary skills to succeed in the competitive hospitality industry.
This certificate program is designed to provide students with a solid foundation in hospitality management, customer service, and related fields, preparing them for entry-level positions in hotels, restaurants, and other service-based industries.
Upon completion of the program, students can expect to achieve the following learning outcomes:
- Develop effective communication and interpersonal skills to provide exceptional customer service.
- Understand the principles of hospitality management, including front-of-house and back-of-house operations.
- Learn about food and beverage service, including menu planning, inventory management, and cash handling.
- Acquire knowledge of marketing and sales techniques to promote hospitality services.
- Develop skills in event planning, customer relations, and conflict resolution.
The duration of the Undergraduate Certificate in Hospitality and Customer Service varies depending on the institution, but it typically takes one year to complete full-time.
Many institutions offer part-time or online options, allowing students to balance their studies with work or other commitments.
The hospitality industry is highly competitive, but the skills and knowledge gained from this certificate program can lead to a wide range of career opportunities, including
- Hotel management - Restaurant management - Event planning - Customer service - Tourism and travel industry - Food and beverage management The Undergraduate Certificate in Hospitality and Customer Service is highly relevant to the industry, as it provides students with the necessary skills to succeed in a fast-paced and dynamic environment.
By completing this program, students can gain a competitive edge in the job market and pursue a successful career in the hospitality industry.

Why this course?

The Undergraduate Certificate in Hospitality and Customer Service is a highly sought-after qualification in today's market, with the UK hospitality industry experiencing significant growth. According to the UK's Office for National Statistics (ONS), the hospitality sector has seen a 4.5% increase in employment opportunities between 2020 and 2022, with over 3.5 million people employed in the industry.
Year Employment Opportunities
2020 2,900,000
2021 3,030,000
2022 3,500,000

Who should enrol in Undergraduate Certificate in Hospitality and Customer Service?

Ideal Audience for Undergraduate Certificate in Hospitality and Customer Service Are you passionate about delivering exceptional customer experiences and working in the dynamic hospitality industry?
Demographics: Typically, our students are young adults (18-25 years old) from the UK, with a strong interest in the service industry and a desire to develop their skills in areas such as customer service, event management, and food and beverage operations.
Career Aspirations: Many of our students aim to secure roles in hotels, restaurants, bars, and other hospitality establishments, while others aspire to work in related fields such as tourism, events, or retail. According to a report by the Chartered Institute of Personnel and Development, the hospitality industry is expected to create over 100,000 new jobs in the UK by 2025.
Skills and Interests: Our students typically possess excellent communication and interpersonal skills, a strong work ethic, and a passion for delivering exceptional customer experiences. They are also interested in developing their knowledge of food and beverage operations, event management, and marketing.