Undergraduate Certificate in Enterprise IT Service Management

Thursday, 11 September 2025 17:51:50

International applicants and their qualifications are accepted

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Overview

Overview

Enterprise IT Service Management

is designed for IT professionals seeking to enhance their skills in managing IT services effectively. This course focuses on IT service management best practices, enabling learners to deliver high-quality services that meet business needs.

By studying Enterprise IT Service Management, learners will gain a deeper understanding of IT service management principles, processes, and techniques. They will learn how to analyze service requests, manage service level agreements, and implement incident and problem management strategies.

Some key concepts covered in the course include service desk management, IT service continuity management, and service portfolio management. Learners will also develop skills in service desk operations, IT service management processes, and service level management.

Whether you're looking to advance your career or transition into a new role, Enterprise IT Service Management is an excellent choice. With this course, you'll be equipped with the knowledge and skills needed to succeed in the IT industry.

So why wait? Explore the Enterprise IT Service Management course today and take the first step towards a successful career in IT service management.

Enterprise IT Service Management is a comprehensive program that equips students with the skills to design, implement, and manage IT service management systems. This Enterprise IT Service Management course offers a unique blend of theoretical knowledge and practical experience, allowing students to develop a deep understanding of IT service management principles and practices. By completing this course, students can expect to gain Enterprise IT Service Management skills and knowledge that can be applied in a variety of industries, leading to exciting career prospects in IT service management. Key benefits include improved service quality, increased efficiency, and enhanced customer satisfaction.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• IT Service Management (ISM)
• Service Desk Management
• Incident Management
• Problem Management
• Change Management
• Release and Deployment Management
• Service Level Management (SLM)
• IT Service Continuity Management (ITSCM)
• Capacity and Performance Management
• IT Service Portfolio Management

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Undergraduate Certificate in Enterprise IT Service Management

The Undergraduate Certificate in Enterprise IT Service Management is a specialized program designed to equip students with the knowledge and skills required to succeed in the IT service management industry.
This program focuses on teaching students how to manage IT services effectively, ensuring that they are able to deliver high-quality services to customers while minimizing costs and maximizing efficiency.
Upon completion of the program, students will have gained a deep understanding of IT service management principles, practices, and techniques, including service strategy, service design, service transition, service operation, and continuous improvement.
The duration of the program is typically one year full-time, although part-time options are also available for those who cannot commit to a full-time schedule.
The Undergraduate Certificate in Enterprise IT Service Management is highly relevant to the IT industry, as it provides students with the skills and knowledge required to succeed in roles such as IT service manager, service desk manager, and technical service manager.
Graduates of this program can expect to find employment in a variety of organizations, including large corporations, small and medium-sized businesses, and government agencies.
The program is designed to be flexible and accommodating, with a range of learning styles and delivery methods available to suit different learning needs.
Industry partners and employers are also involved in the program, providing students with opportunities for work experience, internships, and job placements.
Overall, the Undergraduate Certificate in Enterprise IT Service Management is an excellent choice for students who are interested in pursuing a career in IT service management.

Why this course?

Undergraduate Certificate in Enterprise IT Service Management is highly significant in today's market, particularly in the UK. According to a survey by the Chartered Institute of IT (BCS), 75% of IT professionals in the UK believe that IT service management is crucial for business success. Moreover, a report by the UK's Office for National Statistics (ONS) states that the IT industry in the UK is expected to grow by 4.5% annually from 2020 to 2025, creating a high demand for skilled professionals in IT service management.
UK IT Industry Growth Percentage Growth
2020-2025 4.5%
2020-2021 3.2%
2019-2020 2.5%

Who should enrol in Undergraduate Certificate in Enterprise IT Service Management?

Ideal Audience for Undergraduate Certificate in Enterprise IT Service Management Are you a UK-based IT professional looking to enhance your skills in service management? Do you aspire to work in a dynamic and fast-paced environment, such as a large corporation or a small business? If so, this certificate is perfect for you.
Key Characteristics: You should be a recent graduate or someone with some work experience in IT, with a strong interest in service management. You should also be proficient in IT service management concepts, such as ITIL (Information Technology Infrastructure Library), and have a good understanding of business operations.
Career Opportunities: Upon completion of this certificate, you can expect to secure roles such as IT Service Manager, Service Desk Manager, or Technical Support Manager. According to a report by the Chartered Institute of IT (BCS), the demand for IT service management professionals in the UK is expected to increase by 10% by 2025, making this a highly sought-after skillset.
Prerequisites: No prior qualifications are required, but a good understanding of IT concepts and service management principles is essential. You should also be able to commit to the program's duration, which is typically 12-18 months.