Undergraduate Certificate in Emotional Intelligence in Sales

Thursday, 19 February 2026 18:07:02

International applicants and their qualifications are accepted

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Overview

Overview

Emotional Intelligence in Sales


Develop the skills to build stronger relationships and drive sales success with our Undergraduate Certificate in Emotional Intelligence in Sales.


This program is designed for ambitious sales professionals who want to enhance their emotional awareness, empathy, and social skills to better understand and connect with customers.


Some key takeaways include:

Improved communication and conflict resolution skills


Enhanced ability to read and respond to customer emotions


Increased self-awareness and emotional regulation


Learn how to leverage emotional intelligence to close deals and build long-term customer relationships.


Take the first step towards becoming a more effective and empathetic sales professional. Explore our Undergraduate Certificate in Emotional Intelligence in Sales today!

Emotional Intelligence is the key to unlocking success in sales. Our Undergraduate Certificate in Emotional Intelligence in Sales will equip you with the skills to build stronger relationships, manage stress, and close deals. By developing your self-awareness, empathy, and social skills, you'll become a more effective salesperson. You'll learn how to emotional intelligence in practice, with a focus on active listening, conflict resolution, and negotiation techniques. With this course, you'll enjoy emotional intelligence career prospects, including roles in account management, business development, and sales leadership. You'll also gain a competitive edge in the job market.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
Self-Awareness in Sales: Understanding Your Strengths and Weaknesses •
Emotional Intelligence in Customer Interactions: Building Rapport and Trust •
Effective Communication Skills for Emotional Intelligence in Sales •
Managing Your Emotions in High-Pressure Sales Situations •
Empathy and Active Listening in Sales: Understanding Customer Needs •
Conflict Resolution and Negotiation Strategies for Emotional Intelligence in Sales •
Building Strong Relationships through Emotional Intelligence in Sales •
Sales Motivation and Emotional Intelligence: Overcoming Objections and Closing Deals •
Cultural Awareness and Emotional Intelligence in Sales: Adapting to Different Customer Needs •
Measuring and Developing Emotional Intelligence in Sales Performance

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Undergraduate Certificate in Emotional Intelligence in Sales

The Undergraduate Certificate in Emotional Intelligence in Sales is a specialized program designed to equip students with the skills and knowledge necessary to succeed in sales roles, particularly in today's fast-paced and emotionally charged business environment.
This program focuses on developing emotional intelligence, which is critical for building strong relationships with clients, managing stress, and making informed decisions in high-pressure situations.
Through a combination of theoretical and practical learning, students will gain a deep understanding of emotional intelligence, including self-awareness, self-regulation, motivation, empathy, and social skills.
The program is typically completed over a period of 6-12 months, depending on the institution and the student's prior experience and academic background.
The Undergraduate Certificate in Emotional Intelligence in Sales is highly relevant to the sales industry, as it provides students with the skills and knowledge necessary to succeed in roles such as account management, business development, and sales leadership.
Graduates of this program will be able to analyze customer needs, develop effective sales strategies, and build strong relationships with clients, ultimately driving business growth and success.
The program is also relevant to other industries, such as human resources, marketing, and customer service, where emotional intelligence is essential for building strong relationships and driving business outcomes.
By completing the Undergraduate Certificate in Emotional Intelligence in Sales, students will be well-equipped to succeed in a variety of roles and industries, and will have a competitive edge in the job market.
The program is designed to be flexible and accessible, with many institutions offering online and part-time options to suit different learning styles and schedules.
Overall, the Undergraduate Certificate in Emotional Intelligence in Sales is a valuable and relevant program that provides students with the skills and knowledge necessary to succeed in today's fast-paced and emotionally charged business environment.

Why this course?

Undergraduate Certificate in Emotional Intelligence in Sales is highly significant in today's market, where building strong relationships with customers and colleagues is crucial for success. According to a survey by the Chartered Institute of Marketing, 75% of UK consumers consider emotional intelligence when making purchasing decisions (Source: CIM, 2020). This highlights the importance of emotional intelligence in sales, where understanding customer emotions and needs is vital for closing deals.
Emotional Intelligence in Sales
Emotional intelligence is a key skill for sales professionals, enabling them to understand customer needs and build strong relationships.
According to a survey by the Chartered Institute of Marketing, 75% of UK consumers consider emotional intelligence when making purchasing decisions.
Google Charts 3D Column Chart: Emotional Intelligence in Sales by Industry

Who should enrol in Undergraduate Certificate in Emotional Intelligence in Sales?

Ideal Audience for Undergraduate Certificate in Emotional Intelligence in Sales Are you a sales professional looking to boost your skills and close more deals? Do you want to understand your customers better and build stronger relationships? If so, this certificate is perfect for you.
Demographics: Typically, our students are sales professionals, marketing executives, or business development managers aged 25-45, with at least 2 years of experience in the industry. According to a survey by the Chartered Institute of Marketing, 75% of UK sales professionals believe that emotional intelligence is essential for success in their role.
Skills and Knowledge: Our certificate program covers essential topics such as self-awareness, empathy, motivation, and effective communication. You'll learn how to manage your emotions, build trust with customers, and develop a customer-centric approach. By the end of the program, you'll be able to analyze customer behavior, identify emotional triggers, and create personalized sales strategies.
Career Benefits: By acquiring emotional intelligence, you'll be able to increase your sales performance, improve customer satisfaction, and advance your career. In fact, a study by the University of Warwick found that employees with high emotional intelligence are 30% more likely to be promoted than those with low emotional intelligence.