Undergraduate Certificate in Developing AI for Customer Service

Sunday, 14 September 2025 16:07:35

International applicants and their qualifications are accepted

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Overview

Overview

Artificial Intelligence (AI) is revolutionizing customer service, and this Undergraduate Certificate in Developing AI for Customer Service is designed to equip you with the skills to harness its power.


Developed for those interested in the field of AI, this program focuses on teaching you how to design, develop, and implement AI solutions that enhance customer experience.


Through a combination of theoretical foundations and practical applications, you will learn about machine learning, natural language processing, and chatbots, as well as how to integrate these technologies into real-world customer service scenarios.


By the end of this program, you will have gained a deep understanding of how AI can be used to improve customer service, and be equipped to pursue a career in this exciting field.


So why wait? Explore the possibilities of AI in customer service today and discover how you can make a real difference in the lives of customers.

Artificial Intelligence is revolutionizing customer service, and this Undergraduate Certificate in Developing AI for Customer Service is designed to equip you with the skills to harness its power. By learning to develop intelligent systems that can understand and respond to customer queries, you'll gain a competitive edge in the job market. This course offers practical training in AI technologies, including machine learning and natural language processing, and real-world applications in industries such as finance, healthcare, and retail. Upon completion, you'll be able to design and implement AI-powered customer service solutions, leading to exciting career prospects in fields like data science and software development.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
• Introduction to Artificial Intelligence for Customer Service •
• Machine Learning Fundamentals •
• Natural Language Processing (NLP) for Sentiment Analysis •
• Chatbot Development and Deployment •
• Conversational Dialogue Systems •
• Sentiment Analysis and Opinion Mining •
• Text Classification and Information Retrieval •
• Human-Machine Interaction and User Experience •
• Ethics and Fairness in AI for Customer Service •
• Project Development and Implementation in AI for Customer Service

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Undergraduate Certificate in Developing AI for Customer Service

The Undergraduate Certificate in Developing AI for Customer Service is a specialized program designed to equip students with the skills and knowledge required to develop intelligent systems that can provide exceptional customer experiences.
This program focuses on the application of Artificial Intelligence (AI) and Machine Learning (ML) techniques to create personalized and efficient customer service solutions.
Through a combination of theoretical foundations and practical applications, students will learn how to design, develop, and deploy AI-powered chatbots, virtual assistants, and other intelligent systems that can improve customer engagement and satisfaction.
Upon completion of the program, students will be able to demonstrate their ability to develop and implement AI-driven customer service solutions that meet the needs of businesses and organizations.
The duration of the program is typically one year, with students completing a set of core and elective courses that cover the fundamentals of AI, ML, data analysis, and software development.
The program is highly relevant to the industry, as businesses are increasingly looking for professionals who can develop and implement AI-powered customer service solutions that can improve customer experience and drive revenue growth.
Graduates of the program can pursue careers in AI development, customer experience design, data analysis, and software engineering, and can also consider further study in related fields such as master's programs in AI, ML, or data science.
The Undergraduate Certificate in Developing AI for Customer Service is a valuable asset for anyone looking to launch a career in AI development, customer experience design, or data analysis, and can provide a competitive edge in the job market.

Why this course?

Undergraduate Certificate in Developing AI for Customer Service is gaining significant importance in today's market, driven by the increasing adoption of AI-powered chatbots and virtual assistants. According to a survey by the UK's Customer Experience Professionals Association, 75% of UK businesses plan to use AI in customer service by 2025 (Google Charts 3D Column Chart).
Year AI Adoption in Customer Service
2020 20%
2022 40%
2024 60%

Who should enrol in Undergraduate Certificate in Developing AI for Customer Service?

Ideal Audience for Undergraduate Certificate in Developing AI for Customer Service Are you a UK-based student looking to kickstart a career in AI and customer service? With the UK's customer service industry projected to reach £43.8 billion by 2025, this course is an excellent choice.
Key Characteristics You should be a motivated and tech-savvy individual with a strong interest in AI and customer service. Previous experience in a related field, such as marketing or sales, can be beneficial but is not essential.
Skills and Knowledge This course will equip you with the skills and knowledge to develop AI-powered solutions for customer service, including natural language processing, machine learning, and data analysis. You'll gain a deep understanding of the latest technologies and trends in the industry.
Career Opportunities Upon completion of the course, you'll be qualified to pursue a range of career opportunities in AI and customer service, including roles such as AI developer, customer service analyst, and business intelligence specialist. The UK's customer service industry is expected to create over 100,000 new jobs by 2025, making this course an excellent investment for your future.