Undergraduate Certificate in Customer Relationship and Sales

Tuesday, 17 February 2026 19:41:30

International applicants and their qualifications are accepted

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Overview

Overview

Customer Relationship and Sales


Develop the skills to build strong customer relationships and drive sales growth in this fast-paced industry.


Gain a competitive edge with our Undergraduate Certificate in Customer Relationship and Sales, designed for ambitious individuals looking to kick-start their careers or enhance their existing skills.

Learn how to effectively communicate with customers, identify their needs, and tailor solutions to meet those needs.


Unlock new opportunities and take your career to the next level with our expert-led program, covering topics such as sales strategy, customer service, and relationship management.

Whether you're just starting out or looking to transition into a new field, this certificate will equip you with the knowledge and skills to succeed in customer-facing roles.


Explore this exciting opportunity further and discover how our Undergraduate Certificate in Customer Relationship and Sales can help you achieve your career goals.

Customer Relationship and Sales is the foundation of any successful business. This Undergraduate Certificate program equips you with the essential skills to build strong relationships with customers, drive sales growth, and achieve business objectives. You'll learn how to customer relationship and sales strategies, market research, and negotiation techniques. With a focus on practical application, you'll develop a deep understanding of the sales process and how to tailor your approach to different customer segments. Upon completion, you'll be well-positioned for a career in sales, account management, or business development, with opportunities to progress into leadership roles.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
• Customer Relationship Management (CRM) Systems •
• Sales Strategy and Planning •
• Communication Skills for Sales Professionals •
• Building Trust and Credibility in Customer Relationships •
• Negotiation and Conflict Resolution Techniques •
• Understanding Customer Needs and Preferences •
• Sales Performance Measurement and Analysis •
• Digital Marketing for Sales and Customer Engagement •
• Effective Time Management and Organization in Sales

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Undergraduate Certificate in Customer Relationship and Sales

The Undergraduate Certificate in Customer Relationship and Sales is a specialized program designed to equip students with the skills and knowledge required to excel in customer-facing roles.
This program focuses on teaching students how to build strong relationships with customers, understand their needs, and provide tailored solutions to drive sales growth.
Through a combination of theoretical and practical learning, students will develop essential skills in areas such as communication, negotiation, and account management.
Upon completion of the program, students will be able to analyze customer data, identify sales opportunities, and develop effective sales strategies to achieve business objectives.
The duration of the Undergraduate Certificate in Customer Relationship and Sales is typically one year full-time, although part-time options are also available.
Industry relevance is a key aspect of this program, as it prepares students for careers in sales, account management, and customer service within various sectors, including retail, finance, and technology.
Graduates of this program can expect to secure roles in entry-level sales positions, customer relationship management, or account management, with opportunities for career advancement and professional growth.
The program's focus on customer relationship and sales skills makes it an attractive option for students looking to launch a career in a fast-paced and dynamic industry.
By combining theoretical knowledge with practical skills, the Undergraduate Certificate in Customer Relationship and Sales provides students with a solid foundation for success in a customer-focused career.

Why this course?

The Undergraduate Certificate in Customer Relationship and Sales is highly significant in today's market, where customer-centric businesses thrive. According to a survey by the Chartered Institute of Marketing (CIM), 75% of UK businesses believe that customer relationships are crucial to their success. Moreover, a study by the British Retail Consortium found that 60% of UK retailers believe that customer service is the key to differentiating themselves from competitors.
Statistic Percentage
Businesses that believe customer relationships are crucial to their success 75%
UK retailers that believe customer service is key to differentiation 60%

Who should enrol in Undergraduate Certificate in Customer Relationship and Sales?

Ideal Audience for Undergraduate Certificate in Customer Relationship and Sales Are you a young professional looking to kickstart your career in sales or customer service? Do you want to develop the skills to build strong relationships with clients and drive business growth?
Key Characteristics: Typically aged 18-25, with a strong interest in business and customer-facing roles. May have some work experience in sales or customer service, but not necessarily in a formal training environment.
Career Goals: Upon completion of the Undergraduate Certificate in Customer Relationship and Sales, graduates can expect to secure roles such as sales representative, customer service manager, or account manager. According to the Chartered Institute of Marketing, the average salary for a sales professional in the UK is £25,000-£30,000 per annum.
Prerequisites: No prior qualifications are required, but a good understanding of business principles and customer service skills is essential. Students will be assessed throughout the course to ensure they meet the necessary standards.