Undergraduate Certificate in Customer Relationship and E-Commerce Management

Monday, 22 September 2025 09:50:30

International applicants and their qualifications are accepted

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Overview

Overview

Customer Relationship and E-Commerce Management


This undergraduate certificate program is designed for individuals who want to develop skills in managing customer relationships and e-commerce operations.


It is ideal for those who aspire to work in industries such as retail, hospitality, or digital marketing.


Some key areas of focus include: customer service, relationship building, online marketing, and e-commerce strategy.

Through this program, learners will gain a comprehensive understanding of how to effectively manage customer relationships and e-commerce operations.


By the end of the program, learners will be equipped with the knowledge and skills necessary to succeed in this field.


So why wait? Explore the Undergraduate Certificate in Customer Relationship and E-Commerce Management today and start building a successful career in this exciting field!

Customer Relationship and E-Commerce Management is a comprehensive course that equips students with the skills to excel in today's digital landscape. By mastering the art of building strong customer relationships and managing e-commerce platforms, graduates can expect a wide range of career opportunities in industries such as retail, finance, and technology. The course offers unique features such as hands-on training in e-commerce platforms and customer relationship management software. With a strong focus on practical application, students will gain the skills to analyze customer data, develop targeted marketing strategies, and drive business growth.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
Customer Relationship Management (CRM) Systems •
E-Commerce Business Models •
Online Marketing Strategies •
Customer Service in E-Commerce •
Digital Payment Systems •
Web Analytics and Performance Measurement •
International E-Commerce Law •
Social Media Marketing for E-Commerce •
Customer Retention and Loyalty Programs •
E-Commerce Security and Risk Management

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Undergraduate Certificate in Customer Relationship and E-Commerce Management

The Undergraduate Certificate in Customer Relationship and E-Commerce Management is a specialized program designed to equip students with the skills and knowledge required to succeed in the rapidly evolving digital landscape.
This program focuses on teaching students how to build and maintain strong customer relationships, as well as how to leverage e-commerce platforms to drive business growth and revenue.
Through a combination of theoretical and practical courses, students will learn about customer relationship management, e-commerce strategies, digital marketing, and data analysis, among other topics.
Upon completion of the program, students will be able to apply their knowledge and skills to real-world scenarios, making them highly sought after by employers in the industry.
The duration of the program is typically one year, although this may vary depending on the institution and the student's prior experience and qualifications.
The Undergraduate Certificate in Customer Relationship and E-Commerce Management is highly relevant to the current job market, with many organizations recognizing the importance of having skilled professionals who can effectively manage customer relationships and drive e-commerce growth.
Graduates of this program can pursue a wide range of career opportunities, including roles in customer service, sales, marketing, and e-commerce management, both within and outside of traditional retail settings.
By studying this program, students will gain a competitive edge in the job market and be well-positioned to succeed in the ever-changing world of customer relationship and e-commerce management.
The program is designed to be flexible and accommodating, with many institutions offering online or part-time options to suit the needs of working professionals and students who cannot attend traditional classes.
Overall, the Undergraduate Certificate in Customer Relationship and E-Commerce Management is an excellent choice for anyone looking to launch or advance their career in this exciting and rapidly evolving field.

Why this course?

The Undergraduate Certificate in Customer Relationship and E-Commerce Management is highly significant in today's market, particularly in the UK. According to a report by the Centre for Retail Research, the UK retail industry is expected to reach £3.9 trillion by 2025, with e-commerce accounting for 27.5% of total retail sales in 2020 (Google Charts 3D Column Chart).
Year E-commerce Sales
2020 £3.9 trillion
2021 £4.1 trillion
2022 £4.3 trillion

Who should enrol in Undergraduate Certificate in Customer Relationship and E-Commerce Management ?

Ideal Audience for Undergraduate Certificate in Customer Relationship and E-Commerce Management Are you a young professional looking to kickstart your career in the dynamic world of e-commerce and customer relationship management?
Demographics: Typically, our ideal students are recent graduates or individuals with some work experience in fields such as marketing, sales, or customer service, aged between 18 and 30 years old.
Career Aspirations: Our students aim to secure roles in e-commerce, customer relationship management, or related fields, with median salaries ranging from £25,000 to £35,000 per annum in the UK, according to a report by the Chartered Institute of Marketing.
Skills and Interests: Our ideal students possess strong communication and problem-solving skills, with a keen interest in digital marketing, data analysis, and customer experience.