Undergraduate Certificate in Customer Relationship Management systems

Saturday, 28 June 2025 20:01:10

International applicants and their qualifications are accepted

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Overview

Overview

Our Undergraduate Certificate in Customer Relationship Management systems is designed to equip learners with essential knowledge and skills for success in today's digital landscape. This course offers flexibility and accessibility for students worldwide, allowing them to study at their own pace and convenience.
Through a comprehensive curriculum, students will gain a deep understanding of CRM systems and how they can be effectively utilized to enhance customer relationships and drive business growth.
With no case studies or practicals involved, this program focuses on theoretical concepts and practical applications, ensuring that graduates are well-prepared to excel in the competitive field of customer relationship management.

Enhance your understanding of Customer Relationship Management systems with our comprehensive Undergraduate Certificate program. Dive into the world of CRM software, data analysis, and customer engagement strategies to drive business success. Learn how to effectively manage customer interactions, improve retention rates, and increase customer satisfaction. Gain hands-on experience with industry-leading CRM tools and technologies, and develop the skills needed to excel in a competitive market. Whether you're a business student looking to specialize in CRM or a professional seeking to upskill, this program will provide you with the knowledge and expertise to thrive in the dynamic field of customer relationship management.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Introduction to Customer Relationship Management systems • Customer Data Management • Customer Engagement Strategies • CRM Software Applications • Customer Service and Support • Sales and Marketing Automation • CRM Analytics and Reporting • Social Media Integration in CRM • CRM Implementation and Integration • CRM Best Practices and Case Studies

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Customer Service Representative
Customer Relationship Manager
CRM Analyst
CRM Specialist
Client Success Manager
CRM Consultant

Key facts about Undergraduate Certificate in Customer Relationship Management systems

This Undergraduate Certificate in Customer Relationship Management systems equips students with practical skills in managing customer interactions and data.
? Key learning outcomes include understanding CRM software, analyzing customer data, and implementing effective strategies.
? Industry relevance is emphasized through hands-on projects and case studies that prepare students for real-world applications.
? Unique features include access to industry experts, networking opportunities, and the latest CRM tools and technologies.
? Upon completion, students will be proficient in CRM systems, enhancing their employability in various industries.

Why this course?

An Undergraduate Certificate in Customer Relationship Management (CRM) systems is crucial in meeting the growing industry demand for professionals skilled in managing customer interactions effectively. In the UK, the CRM market is projected to reach £1.3 billion by 2025, highlighting the need for trained individuals in this field. According to a recent survey, 87% of UK businesses believe that CRM systems are essential for their success, underscoring the relevance of this qualification. Additionally, companies that effectively utilize CRM systems experience a 65% increase in sales productivity and a 50% increase in customer retention rates. The table below illustrates the importance of obtaining an Undergraduate Certificate in CRM systems: | Statistics | Value | |---------------------------------------|---------------------------------| | Projected CRM market in the UK by 2025| £1.3 billion | | Percentage of UK businesses valuing CRM systems| 87% | | Increase in sales productivity with effective CRM| 65% | | Increase in customer retention rates with effective CRM| 50% | By obtaining this certificate, individuals can enhance their career prospects and contribute to the success of businesses in the competitive UK market.

Who should enrol in Undergraduate Certificate in Customer Relationship Management systems ?

This course is designed for individuals who are looking to enhance their skills in customer relationship management systems. Whether you are a recent graduate seeking to enter the workforce or a professional looking to upskill, this certificate program will provide you with the knowledge and tools needed to excel in the field.

Recent graduates Professionals seeking to upskill
Individuals looking to enter the workforce Those wanting to excel in the field

According to a study by Statista, the UK customer relationship management market is projected to reach £1.4 billion by 2025. This highlights the growing demand for professionals with expertise in CRM systems. By enrolling in this course, you will be equipped with the skills needed to succeed in this lucrative industry.