Undergraduate Certificate in Customer Relationship Management systems

Saturday, 20 September 2025 03:42:49

International applicants and their qualifications are accepted

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Overview

Overview

Customer Relationship Management (CRM) systems

are designed to help businesses manage and analyze customer interactions. This Undergraduate Certificate in Customer Relationship Management systems is tailored for individuals seeking to enhance their skills in CRM implementation, analysis, and strategy.

By studying this program, you will gain a solid understanding of CRM principles, tools, and best practices, enabling you to effectively manage customer relationships and drive business growth.

Some key areas of focus include data analysis, customer segmentation, and sales process optimization.

Whether you're looking to transition into a career in sales, marketing, or business analysis, or simply looking to upskill in CRM, this program is an excellent choice.

Don't miss out on this opportunity to take your career to the next level. Explore the Undergraduate Certificate in Customer Relationship Management systems today and discover how you can make a meaningful impact in the world of business.

Customer Relationship Management systems are the backbone of any successful business, and our Undergraduate Certificate in CRM systems will equip you with the skills to excel in this field. By mastering CRM systems, you'll gain a deeper understanding of how to analyze customer data, develop targeted marketing strategies, and improve overall business performance. With this course, you'll enjoy enhanced career prospects in industries such as sales, marketing, and customer service. Unique features of the course include hands-on experience with industry-leading CRM software and the opportunity to work on real-world projects.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• CRM System Design
• Data Mining for CRM
• Customer Relationship Management Systems
• Sales Force Automation
• Marketing Automation
• Customer Service Management
• CRM Data Analysis
• Business Intelligence for CRM
• E-commerce Integration with CRM
• Social Media Integration with CRM

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Undergraduate Certificate in Customer Relationship Management systems

The Undergraduate Certificate in Customer Relationship Management (CRM) systems is a specialized program designed to equip students with the knowledge and skills required to manage customer interactions effectively in today's digital landscape.
This program focuses on teaching students how to analyze customer data, identify trends, and develop strategies to improve customer satisfaction and loyalty.
Upon completion of the program, students will be able to apply CRM principles and tools to drive business growth and revenue.
The duration of the Undergraduate Certificate in CRM systems is typically one year, with students completing a set of core courses and electives that cater to their interests and career goals.
Industry relevance is a key aspect of this program, as CRM systems are increasingly being adopted by businesses across various sectors, including retail, finance, and healthcare.
By studying CRM systems, students will gain a competitive edge in the job market and be able to pursue careers in roles such as customer success manager, business analyst, or marketing specialist.
The program's curriculum is designed to be flexible and adaptable, allowing students to specialize in areas such as data analysis, social media marketing, or sales strategy.
Graduates of the Undergraduate Certificate in CRM systems will possess a strong understanding of CRM principles, tools, and best practices, enabling them to make informed decisions and drive business success.
The program's focus on practical application and real-world examples ensures that students are well-prepared to hit the ground running in their chosen careers.
Overall, the Undergraduate Certificate in CRM systems is an excellent choice for students looking to launch or advance their careers in a rapidly evolving industry.

Why this course?

Customer Relationship Management (CRM) systems have become an essential tool for businesses in the UK, with 71% of companies using CRM software to manage customer interactions (Source: CIO.co.uk). In today's market, having a solid understanding of CRM systems is crucial for professionals looking to advance their careers.
Industry Trends Statistics
Growing demand for personalized customer experiences 85% of customers expect a personalized experience when interacting with a brand (Source: MarketingProfs)
Increased use of mobile devices for customer interactions 60% of customers use their mobile devices to interact with brands (Source: CIO.co.uk)

Who should enrol in Undergraduate Certificate in Customer Relationship Management systems ?

Customer Relationship Management (CRM) systems are designed to help businesses manage their customer interactions and data.
Ideal Audience: The Undergraduate Certificate in Customer Relationship Management systems is ideal for students who are interested in pursuing a career in sales, marketing, or business management.
Key Characteristics: Our students come from diverse backgrounds, with 70% of them being from the UK, and have a strong interest in technology and business.
Career Prospects: Upon completion of the course, our students have gone on to secure roles in top companies, with 60% of them working in the UK, and have an average salary of £25,000.