Undergraduate Certificate in Customer Relationship Management in Sales

Wednesday, 18 February 2026 11:01:27

International applicants and their qualifications are accepted

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Overview

Overview

Customer Relationship Management in Sales


Develop the skills to drive sales growth and customer satisfaction with our Undergraduate Certificate in Customer Relationship Management in Sales.


This program is designed for ambitious sales professionals who want to master the art of building strong relationships with customers.


Learn how to identify and meet customer needs, develop effective sales strategies, and use data analytics to inform your decisions.


Our program covers essential topics such as sales forecasting, customer segmentation, and relationship management.


By the end of this program, you'll be equipped with the knowledge and skills to succeed in a fast-paced sales environment.


Take the first step towards a successful sales career and explore our Undergraduate Certificate in Customer Relationship Management in Sales today!

Customer Relationship Management in Sales is a vital skill for any aspiring professional. This Undergraduate Certificate course equips you with the knowledge and tools to build strong relationships with customers, driving sales growth and business success. By mastering CRM techniques, you'll gain a competitive edge in the job market, with career prospects in sales, marketing, and business development. Unique features of the course include interactive modules, real-world case studies, and industry expert guest lectures. You'll also develop essential skills in data analysis, communication, and problem-solving, making you a valuable asset to any organization.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
• Customer Relationship Management (CRM) Fundamentals •
• Sales Process and Strategy •
• Communication and Interpersonal Skills •
• Needs Analysis and Consultation •
• Product Knowledge and Demonstration •
• Sales Planning and Execution •
• Relationship Building and Maintenance •
• Sales Performance Measurement and Analysis •
• Digital Marketing for Sales •
• Sales Ethics and Professionalism

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Undergraduate Certificate in Customer Relationship Management in Sales

The Undergraduate Certificate in Customer Relationship Management in Sales is a specialized program designed to equip students with the skills and knowledge required to excel in sales and customer-facing roles.
This program focuses on teaching students how to build strong relationships with customers, understand their needs, and provide tailored solutions to drive sales growth and customer satisfaction.
Through a combination of theoretical and practical learning, students will gain a deep understanding of customer relationship management principles, including market research, competitor analysis, and sales strategy development.
Upon completion of the program, students will be able to apply their knowledge and skills to real-world sales scenarios, making them highly employable in industries such as retail, finance, and technology.
The duration of the Undergraduate Certificate in Customer Relationship Management in Sales is typically one year full-time, although part-time options are also available for those who need more flexibility.
Industry relevance is a key aspect of this program, as it is designed to prepare students for careers in sales and customer-facing roles where relationship management is critical.
By studying customer relationship management, students will gain a competitive edge in the job market and be well-equipped to succeed in fast-paced sales environments.
The skills and knowledge gained through this program are highly transferable across industries, making it an excellent choice for students looking to launch or advance their careers in sales and customer relationship management.
Overall, the Undergraduate Certificate in Customer Relationship Management in Sales is an excellent choice for students who want to develop the skills and knowledge required to succeed in sales and customer-facing roles.

Why this course?

Customer Relationship Management in Sales is a vital skill in today's market, with the UK sales industry projected to reach £1.1 trillion by 2025, according to a report by the Centre for Retail Research. To stay competitive, businesses need professionals who can effectively manage customer relationships, leading to increased sales and customer loyalty.
Statistic Value
Number of sales professionals in the UK 1.3 million
Average sales revenue per employee in the UK £40,000
Percentage of sales professionals with CRM skills in the UK 25%

Who should enrol in Undergraduate Certificate in Customer Relationship Management in Sales?

Customer Relationship Management in Sales is ideal for ambitious and results-driven individuals seeking to kick-start their careers in sales.
Ideal Audience: Recent graduates in business, marketing, or a related field, as well as those transitioning from non-sales roles, will benefit from this programme.
Key Characteristics: Proactive, self-motivated, and able to work effectively in a team environment. Familiarity with CRM software and sales principles is an advantage, but not essential.
Career Outcomes: Upon completion, graduates can expect to secure entry-level sales positions in various industries, with average starting salaries ranging from £25,000 to £35,000 per annum in the UK.