Undergraduate Certificate in Customer Relationship Management in Logistics

Tuesday, 09 September 2025 04:52:34

International applicants and their qualifications are accepted

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Overview

Overview

Customer Relationship Management in Logistics


Develop the skills to excel in the field of logistics with our Undergraduate Certificate in Customer Relationship Management in Logistics.


This program is designed for individuals who want to understand the importance of building strong relationships with customers in the logistics industry.


Some of the key concepts you will learn include: customer service, supply chain management, and transportation management.

Through a combination of theoretical and practical training, you will gain a deep understanding of how to effectively manage customer relationships and improve overall business performance.


Our program is ideal for those looking to advance their careers in logistics, transportation, or supply chain management.


So why wait? Explore our Undergraduate Certificate in Customer Relationship Management in Logistics today and take the first step towards a successful career in logistics.

Customer Relationship Management in Logistics is a vital skill for any aspiring professional. This Undergraduate Certificate course equips students with the knowledge and tools to build strong relationships with customers, driving business growth and success. By mastering CRM principles, students will gain a competitive edge in the industry, enhancing their career prospects in logistics, supply chain management, and beyond. Unique features of the course include interactive modules, real-world case studies, and industry expert guest lectures. With CRM skills, graduates can expect to secure roles in customer service, account management, and business development, leading to rewarding and challenging careers.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
• Supply Chain Management •
• Customer Relationship Management •
• Logistics and Transportation Management •
• Inventory Management and Control •
• Warehouse and Distribution Management •
• Order Fulfillment and Delivery •
• Quality Control and Assurance •
• Data Analysis for Business Decision Making •
• E-Commerce and Digital Marketing Strategies

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Undergraduate Certificate in Customer Relationship Management in Logistics

The Undergraduate Certificate in Customer Relationship Management in Logistics is a specialized program designed to equip students with the skills and knowledge required to excel in the field of customer relationship management, particularly in the logistics industry. This program focuses on teaching students how to build and maintain strong relationships with customers, which is critical for businesses to achieve long-term success and growth. Through a combination of theoretical and practical learning, students will gain a deep understanding of customer relationship management principles, including customer needs analysis, relationship building, and conflict resolution. The duration of the program is typically one year, which allows students to gain practical experience and apply their knowledge in a real-world setting. The program is designed to be flexible, with students able to complete it on a part-time basis, making it ideal for working professionals who want to upskill or reskill in their careers. The Undergraduate Certificate in Customer Relationship Management in Logistics is highly relevant to the industry, as businesses in the logistics sector are constantly looking for ways to improve their customer service and relationship management skills. By completing this program, students will be able to demonstrate their expertise in customer relationship management and increase their employability in the job market. Upon completion of the program, students can expect to gain a range of skills, including communication and interpersonal skills, problem-solving and analytical skills, and the ability to work effectively in a team environment. These skills are highly valued by employers in the logistics industry, and can lead to a range of career opportunities, including customer service manager, logistics coordinator, and supply chain manager. Overall, the Undergraduate Certificate in Customer Relationship Management in Logistics is a valuable program that can help students achieve their career goals and succeed in the competitive logistics industry.

Why this course?

Customer Relationship Management in Logistics is a vital skill set in today's market, with the UK logistics industry valued at £1.2 trillion (Source: Logistics UK). A Undergraduate Certificate in Customer Relationship Management in Logistics equips learners with the knowledge and skills to effectively manage customer relationships, leading to increased customer satisfaction, loyalty, and retention.
Key Statistics
85% of customers expect a positive experience when interacting with a company (Source: PwC)
70% of customers are more likely to recommend a company with excellent customer service (Source: American Express)
£1.2 trillion: The value of the UK logistics industry (Source: Logistics UK)

Who should enrol in Undergraduate Certificate in Customer Relationship Management in Logistics?

Customer Relationship Management in Logistics is ideal for Undergraduate students with a passion for supply chain management, looking to kick-start their careers in the logistics industry.
Key characteristics of our target audience include: - Currently studying for an Undergraduate degree in a relevant field such as Business, Supply Chain Management, or Logistics.
- Demonstrated interest in the field of customer relationship management and its application in logistics. - Looking to gain practical skills and knowledge in CRM in logistics to enhance their employability in the UK job market, where the logistics sector is a significant contributor to the economy.
- Typically aged between 18-21 years old, with a strong academic record and a desire to learn. - Willing to commit to the program's duration and engage with course materials, peers, and industry professionals to achieve their career goals.