Undergraduate Certificate in Customer Relations Business Management Level 4

Sunday, 24 August 2025 03:04:52

International applicants and their qualifications are accepted

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Overview

Overview

Customer Relations Business Management

is a Level 4 Undergraduate Certificate designed for individuals seeking to enhance their skills in managing customer relationships. This course is ideal for those in customer-facing roles, aiming to improve their understanding of business management principles and practices.

By studying Customer Relations Business Management, learners will gain knowledge of customer service strategies, communication techniques, and conflict resolution methods.

Some key areas of focus include:

Customer Relationship Management, market research, and business planning. These skills are essential for professionals looking to advance their careers or start their own businesses.

Upon completion of this certificate, learners will be equipped with the skills and knowledge necessary to effectively manage customer relationships and drive business growth.

Take the first step towards a successful career in customer relations. Explore our Undergraduate Certificate in Customer Relations Business Management today and discover how you can make a lasting impact on your organization.

Customer Relations is at the heart of this Undergraduate Certificate in Business Management, where you'll develop essential skills to excel in this field. This Level 4 course focuses on teaching you how to build strong relationships with customers, manage conflicts, and provide excellent service. You'll gain a deep understanding of business management principles, including marketing, finance, and human resources. With customer relations expertise, you'll be well-equipped for a career in sales, customer service, or management roles. You'll also have the opportunity to specialize in areas like customer service and relationship management.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Customer Relationship Management (CRM) Systems
• Business Communication and Interpersonal Skills
• Marketing Principles and Practices
• Sales and Account Management
• Customer Service and Complaint Handling
• Human Resource Management in Business
• Business Planning and Strategy
• Financial Management for Small Businesses
• Operations Management in Business
• Research Methods for Business and Management

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Undergraduate Certificate in Customer Relations Business Management Level 4

The Undergraduate Certificate in Customer Relations Business Management Level 4 is a comprehensive program designed to equip students with the necessary skills and knowledge to excel in customer relations and business management.
This program focuses on developing students' understanding of customer relations, business management, and marketing principles, with an emphasis on practical applications.
Upon completion of the program, students will be able to demonstrate their ability to analyze customer needs, develop effective marketing strategies, and manage customer relationships.
The duration of the program is typically one year, with students required to complete a minimum of 120 credits.
Industry relevance is a key aspect of this program, as it prepares students for careers in customer-facing roles, such as customer service representatives, account managers, and business development managers.
The program is also relevant to those looking to transition into a customer relations or business management role, as it provides a solid foundation in the principles and practices of these fields.
By completing this program, students will gain a deeper understanding of the importance of customer relations in business and develop the skills necessary to succeed in this field.
The program is designed to be flexible, with students able to study online or on-campus, and can be completed in a part-time or full-time capacity.
Overall, the Undergraduate Certificate in Customer Relations Business Management Level 4 is an excellent choice for individuals looking to launch or advance their career in customer relations and business management.

Why this course?

Customer Relations is a vital aspect of business management, particularly in today's market where customer satisfaction and loyalty are crucial for success. According to a survey by the Chartered Institute of Marketing, 85% of UK businesses believe that customer relationships are essential to their success. In fact, a study by the CIPD found that 70% of UK employers consider customer service to be a key skill for their employees.
Statistic Value
Number of UK businesses that believe customer relationships are essential to their success 85%
Percentage of UK employers that consider customer service a key skill 70%

Who should enrol in Undergraduate Certificate in Customer Relations Business Management Level 4?

Customer Relations Business Management Level 4 is ideal for ambitious individuals seeking to kick-start their careers in the customer service industry.
Demographics: Typically, our students are young professionals aged 18-30, with a strong interest in business and customer service. In the UK, for example, a recent survey found that 75% of graduates in customer service-related fields are employed within six months of graduation.
Skills and Interests: Our students typically possess excellent communication and interpersonal skills, with a passion for delivering exceptional customer experiences. They are also familiar with industry-standard software and technologies, such as CRM systems and social media platforms.
Career Goals: Upon completion of the course, our students aim to secure roles in customer-facing positions, such as customer service representatives, account managers, or business development managers. In the UK, the average salary for a customer service manager is around £25,000-£30,000 per annum.