Undergraduate Certificate in Customer Feedback for Marketing

Tuesday, 17 February 2026 10:18:02

International applicants and their qualifications are accepted

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Overview

Overview

Customer Feedback for Marketing


This customer feedback program is designed for marketing professionals who want to improve their skills in collecting, analyzing, and acting upon customer data.


Learn how to gather feedback from customers, identify areas for improvement, and implement changes to increase customer satisfaction and loyalty.


Our customer feedback course is perfect for those looking to enhance their marketing strategy and stay ahead of the competition.


By the end of this course, you'll be able to:


Collect and analyze customer feedback effectively


Identify trends and patterns in customer data


Develop a customer feedback strategy that drives business results


Take your marketing skills to the next level and start making data-driven decisions today!

Customer feedback is a crucial aspect of marketing, and our Undergraduate Certificate in Customer Feedback for Marketing helps you harness its power. This course equips you with the skills to collect, analyze, and act upon customer feedback, enabling you to create targeted marketing strategies that drive business growth. By learning from industry experts, you'll gain a deep understanding of customer behavior, preferences, and pain points. With this knowledge, you'll be well-positioned for a career in marketing, customer experience management, or related fields. Unique features include hands-on projects, industry connections, and a focus on data-driven decision making.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
• Customer Feedback Analysis •
• Marketing Research Methods •
• Qualitative Research Techniques •
• Quantitative Research Methods •
• Data Analysis and Interpretation •
• Customer Segmentation and Profiling •
• Market Trends and Competitor Analysis •
• Social Media Marketing and Customer Engagement •
• Customer Retention and Loyalty Strategies

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Undergraduate Certificate in Customer Feedback for Marketing

The Undergraduate Certificate in Customer Feedback for Marketing is a specialized program designed to equip students with the skills and knowledge required to collect, analyze, and utilize customer feedback in marketing strategies.
This program focuses on teaching students how to gather customer insights, identify areas of improvement, and develop targeted marketing campaigns that meet customer needs.
Upon completion of the program, students will be able to apply their knowledge of customer feedback to drive business growth and increase customer satisfaction.
The learning outcomes of this program include the ability to analyze customer data, develop effective marketing strategies, and measure the impact of marketing campaigns on customer behavior.
The duration of the Undergraduate Certificate in Customer Feedback for Marketing varies depending on the institution, but it typically takes one year to complete.
The program is highly relevant to the marketing industry, as companies are increasingly recognizing the importance of customer feedback in driving business success.
By studying customer feedback, students will gain a competitive edge in the job market and be able to secure roles in marketing, customer service, or business analysis.
The skills and knowledge gained from this program can be applied across various industries, including retail, finance, and technology, making it a versatile and valuable qualification.
Overall, the Undergraduate Certificate in Customer Feedback for Marketing is an excellent choice for students looking to launch a career in marketing or advance their existing career in a related field.

Why this course?

Undergraduate Certificate in Customer Feedback for Marketing is highly significant in today's market, where customer satisfaction and loyalty are crucial for business success. According to a survey by the Centre for Retail Research, 75% of UK consumers are more likely to switch to a competitor if they have a poor customer service experience (Source: Centre for Retail Research, 2020).
Statistic Value
Number of customers who switch to a competitor due to poor customer service 75%
Average customer lifetime value £1,300
Percentage of customers who recommend a business to friends and family 62%

Who should enrol in Undergraduate Certificate in Customer Feedback for Marketing?

Ideal Audience for Undergraduate Certificate in Customer Feedback for Marketing Are you a marketing professional looking to enhance your skills in customer-centric strategies? Do you want to stay ahead of the competition in the UK's £1.2 trillion marketing industry?
Key Characteristics: You are a marketing professional with at least 2 years of experience, working in a role such as brand manager, marketing manager, or customer success manager. You have a strong understanding of marketing principles and a passion for delivering exceptional customer experiences.
Career Goals: Upon completion of the Undergraduate Certificate in Customer Feedback for Marketing, you can expect to progress into senior marketing roles, such as head of marketing or customer experience director. You will be equipped with the skills to drive business growth through data-driven customer insights and feedback.
Industry Relevance: The UK's marketing industry is highly competitive, with 71% of marketers citing customer experience as a key differentiator (Source: Marketing Week). By gaining expertise in customer feedback and marketing, you will be well-positioned to succeed in this fast-paced and innovative sector.