Undergraduate Certificate in Client Relationship Management

Saturday, 14 February 2026 00:46:39

International applicants and their qualifications are accepted

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Overview

Overview

Client Relationship Management (CRM) is a vital skill for any professional looking to excel in their career.

Understand how to build strong relationships with clients and colleagues, and drive business growth through effective communication and strategy.

Develop essential skills in areas such as relationship building, communication, and problem-solving, to become a valuable asset to any organization.

Learn from industry experts and gain hands-on experience in a supportive learning environment.

Enhance your employability and career prospects with a recognized qualification in Client Relationship Management.

Take the first step towards a successful career in CRM and explore this Undergraduate Certificate program further.

Client Relationship Management is a vital skill in today's business landscape, and our Undergraduate Certificate in Client Relationship Management will equip you with the knowledge and expertise to excel in this field. By mastering the art of building strong relationships with clients, you'll be able to client relationship management effectively, leading to increased customer satisfaction and loyalty. This course offers a unique blend of theoretical and practical training, covering topics such as communication skills, conflict resolution, and sales techniques. With a strong focus on client relationship management, you'll gain a competitive edge in the job market, opening doors to career opportunities in industries such as sales, marketing, and customer service.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
• Client Relationship Management (CRM) Fundamentals •
• Communication Skills for Effective Client Relationships •
• Time Management and Prioritization in Client Service •
• Building Trust and Credibility with Clients •
• Client Needs Analysis and Relationship Mapping •
• Sales and Marketing Strategies for Client Acquisition •
• Client Retention and Loyalty Programs •
• Conflict Resolution and Negotiation Skills •
• Technology Tools for Client Relationship Management •
• Measuring and Evaluating Client Relationship Success

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Undergraduate Certificate in Client Relationship Management

The Undergraduate Certificate in Client Relationship Management is a specialized program designed to equip students with the skills and knowledge required to excel in the field of client relationship management.
This program focuses on teaching students how to build and maintain strong relationships with clients, which is essential for businesses to achieve long-term success and growth.
Through a combination of theoretical and practical learning, students will gain a deep understanding of the principles and practices of client relationship management, including communication, negotiation, and problem-solving skills.
Upon completion of the program, students will be able to apply their knowledge and skills to real-world scenarios, enabling them to make a positive impact on their organization's bottom line.
The duration of the Undergraduate Certificate in Client Relationship Management is typically one year, although this may vary depending on the institution and the student's prior qualifications.
The program is highly relevant to the business and finance industries, where effective client relationship management is critical for driving revenue growth and customer satisfaction.
By studying this program, students will develop a strong understanding of the latest trends and best practices in client relationship management, making them highly sought after by employers in these sectors.
The skills and knowledge gained through this program can be applied across a range of industries, including banking, finance, insurance, and professional services.
Overall, the Undergraduate Certificate in Client Relationship Management is an excellent choice for students looking to launch a career in this field or advance their existing career prospects.

Why this course?

Client Relationship Management is a vital skill in today's market, with the UK's customer service industry valued at £43.8 billion in 2020, according to a report by the Chartered Institute of Marketing. The demand for professionals who can effectively manage client relationships is on the rise, with 71% of businesses in the UK considering customer experience to be a key differentiator.
Industry Employment Opportunities
Financial Services 14,000
Healthcare 10,000
Retail 8,000

Who should enrol in Undergraduate Certificate in Client Relationship Management?

Ideal Audience for Undergraduate Certificate in Client Relationship Management Are you a recent graduate looking to kick-start your career in business or a working professional seeking to enhance your skills in client management?
Key Characteristics: Typically, individuals with a strong interest in business, marketing, or a related field, and those who have completed their A-levels or equivalent qualifications, are well-suited for this programme.
Career Goals: Upon completion of the Undergraduate Certificate in Client Relationship Management, you can expect to secure roles such as Client Relationship Manager, Account Manager, or Business Development Manager, with average starting salaries ranging from £25,000 to £35,000 in the UK.
Prerequisites: No prior qualifications are required, but a strong understanding of business principles and excellent communication skills are essential for success in this programme.