Undergraduate Certificate in CRM Systems and Strategies

Sunday, 15 February 2026 20:56:00

International applicants and their qualifications are accepted

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Overview

Overview

CRM Systems and Strategies


Unlock the Power of Customer Relationship Management with our Undergraduate Certificate program. Designed for aspiring professionals, this course equips learners with the skills to implement and manage effective CRM systems, driving business growth and customer satisfaction.
By studying CRM systems and strategies, you'll gain a deep understanding of how to analyze customer data, develop targeted marketing campaigns, and optimize sales processes. This knowledge will enable you to make informed decisions and drive business success.
Join our program and take the first step towards a rewarding career in CRM. Explore our course details today and discover how you can transform your career with CRM Systems and Strategies.

CRM Systems and Strategies are revolutionizing the way businesses interact with customers, and this Undergraduate Certificate course will equip you with the skills to thrive in this exciting field. By studying CRM Systems and Strategies, you'll gain a deep understanding of how to design, implement, and manage effective customer relationship management systems. This course offers key benefits such as enhanced customer engagement, improved sales performance, and increased customer retention. With a strong focus on practical application, you'll develop the skills to analyze customer data, create personalized marketing campaigns, and measure the success of your efforts.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

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• Introduction to CRM Systems and Strategies
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• CRM System Selection and Implementation
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• Data Management and Integration in CRM Systems
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• Contact Management and Relationship Building
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• Sales Force Automation and Forecasting
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• Marketing Automation and Lead Management
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• Customer Service and Support in CRM Systems
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• Analytics and Reporting in CRM Systems
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• CRM System Security and Compliance
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• Mobile and Cloud-Based CRM Systems

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Undergraduate Certificate in CRM Systems and Strategies

The Undergraduate Certificate in CRM Systems and Strategies is a specialized program designed to equip students with the knowledge and skills required to succeed in customer relationship management.
This program focuses on teaching students how to implement and manage effective CRM systems and strategies, enabling them to build strong relationships with customers and drive business growth.
Upon completion of the program, students will be able to analyze customer data, develop targeted marketing campaigns, and optimize sales processes, ultimately leading to improved customer satisfaction and loyalty.
The duration of the Undergraduate Certificate in CRM Systems and Strategies is typically one year, consisting of two semesters of full-time study.
Industry relevance is a key aspect of this program, as it prepares students for in-demand roles in the field of customer relationship management.
Graduates of this program can expect to secure positions in various industries, including retail, finance, and healthcare, where CRM skills are highly valued.
The program's curriculum is designed to be flexible and adaptable, allowing students to choose from a range of elective courses that align with their career goals and interests.
By combining theoretical knowledge with practical skills, the Undergraduate Certificate in CRM Systems and Strategies provides students with a comprehensive education that prepares them for success in the field of customer relationship management.
This program is ideal for students who want to launch or advance their careers in CRM, sales, marketing, or business administration, and are looking for a specialized education that sets them apart from others in the industry.
Overall, the Undergraduate Certificate in CRM Systems and Strategies offers a unique and valuable education that can help students achieve their career goals and succeed in the competitive field of customer relationship management.

Why this course?

Undergraduate Certificate in CRM Systems and Strategies holds significant importance in today's market, particularly in the UK. According to a survey by the Chartered Institute of Marketing (CIM), 70% of marketers in the UK use CRM systems to manage customer relationships (Source: CIM, 2020). This highlights the growing need for professionals to possess skills in CRM systems and strategies. | Year | CRM Adoption Rate | | --- | --- | | 2019 | 55% | | 2020 | 65% | | 2021 | 75% | | 2022 | 85% |

Who should enrol in Undergraduate Certificate in CRM Systems and Strategies ?

Ideal Audience for Undergraduate Certificate in CRM Systems and Strategies Professionals seeking to enhance their sales, marketing, and customer service skills in the UK, with a focus on those working in industries such as finance, retail, and healthcare.
Key Characteristics: Typically have 1-3 years of work experience, with a strong interest in technology and customer relationship management. May be looking to advance their careers or switch to a new field.
Industry Insights: In the UK, the CRM market is expected to grow by 10% annually, driven by increasing demand for personalized customer experiences and data-driven decision-making. Professionals with CRM skills are in high demand, with a median salary of £35,000-£50,000 per annum.
Learning Outcomes: Upon completion of the Undergraduate Certificate in CRM Systems and Strategies, learners can expect to gain skills in CRM software implementation, data analysis, and customer service best practices, enabling them to drive business growth and improve customer satisfaction.