Undergraduate Certificate in BusinessAdministration and Customer Service Skills

Sunday, 14 September 2025 12:54:49

International applicants and their qualifications are accepted

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Overview

Overview

Business Administration and Customer Service Skills


Develop the skills needed to succeed in a business environment with our Undergraduate Certificate in Business Administration and Customer Service Skills.


This program is designed for individuals who want to enhance their business knowledge and customer service skills, preparing them for entry-level positions or career advancement.


Learn how to manage finances, market products, and provide excellent customer service in a fast-paced business setting.


Some of the key topics covered include:

Financial management, marketing principles, and customer relationship management.


Our program is ideal for those looking to transition into a business role or seeking to improve their existing skills.


Take the first step towards a successful career in business and customer service. Explore our Undergraduate Certificate in Business Administration and Customer Service Skills today!

BusinessAdministration is the foundation of a successful career, and our Undergraduate Certificate in Business Administration and Customer Service Skills is designed to equip you with the essential tools to excel. This course offers a unique blend of theoretical knowledge and practical skills, focusing on businessadministration principles, customer service techniques, and industry-specific applications. By gaining a solid understanding of business operations, you'll be well-prepared for a range of career paths, including management, marketing, and human resources. With businessadministration as your core skillset, you'll enjoy excellent career prospects and the ability to adapt to changing market demands.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
Business Communication Skills •
Customer Relationship Management •
Marketing Principles •
Financial Management •
Operations Management •
Business Ethics and Law •
Human Resource Management •
Project Management •
Business Planning and Strategy •
Customer Service Skills

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Undergraduate Certificate in BusinessAdministration and Customer Service Skills

The Undergraduate Certificate in Business Administration and Customer Service Skills is a versatile program designed to equip students with the necessary skills to excel in the business world.
This certificate program focuses on developing essential skills in business administration, customer service, and communication, making it highly relevant to various industries such as retail, hospitality, and finance.
Upon completion of the program, students can expect to gain knowledge in areas such as business operations, marketing, and human resources, as well as develop strong customer service skills to effectively interact with clients and customers.
The duration of the Undergraduate Certificate in Business Administration and Customer Service Skills typically ranges from 6 to 12 months, depending on the institution and the student's prior education and experience.
The program is designed to be flexible and can be completed part-time or full-time, allowing students to balance their studies with work or other commitments.
Industry relevance is a key aspect of this program, as it provides students with the skills and knowledge required to succeed in a rapidly changing business environment.
Graduates of the Undergraduate Certificate in Business Administration and Customer Service Skills can expect to secure employment in various roles, including customer service representatives, business administrators, and operations managers.
The program is also an excellent stepping stone for those looking to pursue further education in business or a related field, such as a Bachelor's degree in Business Administration.
Overall, the Undergraduate Certificate in Business Administration and Customer Service Skills is an excellent choice for individuals looking to develop their business skills and launch a successful career in customer-facing roles.

Why this course?

Undergraduate Certificate in Business Administration and Customer Service Skills holds immense significance in today's market, particularly in the UK. According to a recent survey by the Chartered Institute of Marketing (CIM), 75% of businesses believe that customer service skills are essential for success. Moreover, a report by the UK's Office for National Statistics (ONS) states that the number of businesses in the UK has increased by 50% over the past decade, with many more expected to follow suit.
UK Businesses Customer Service Skills
50% 75%
Increase in Businesses 50%

Who should enrol in Undergraduate Certificate in BusinessAdministration and Customer Service Skills?

Primary Keyword: Business Administration Ideal Audience
Recent school leavers (16-18 years old) looking to kick-start their careers in the business world, particularly those interested in customer-facing roles. Individuals seeking to develop essential skills in business administration and customer service, such as communication, problem-solving, and time management.
Those who have completed their A-levels or equivalent qualifications and wish to gain a competitive edge in the job market, with a focus on customer service skills. Students from diverse backgrounds, including those from underrepresented groups, who aspire to pursue careers in business administration and customer service.
Individuals who have completed an apprenticeship or vocational training program and wish to enhance their skills and knowledge in business administration and customer service. Those who have been out of education for a while and are looking to re-enter the workforce, seeking to acquire new skills and qualifications in business administration and customer service.