Undergraduate Certificate in Business Strategy and Customer Relationship Management

Tuesday, 16 December 2025 16:43:15

International applicants and their qualifications are accepted

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Overview

Overview

Business Strategy

is the foundation of any successful organization. This Undergraduate Certificate in Business Strategy and Customer Relationship Management is designed for individuals who want to develop the skills to drive business growth and build strong customer relationships.

Learn how to analyze market trends, develop effective business strategies, and create customer-centric solutions that drive engagement and loyalty.

Our program is ideal for business professionals looking to upskill or reskill, as well as those entering the workforce who want to launch a career in business strategy and customer relationship management.

By the end of this program, you'll have gained the knowledge and skills to:

Develop a deep understanding of business strategy and its application in real-world scenarios

Build strong customer relationships and create customer-centric solutions

Analyze market trends and develop effective business strategies

Make informed decisions that drive business growth and success

Take the first step towards a rewarding career in business strategy and customer relationship management. Explore our program today and discover how you can drive business success with a strategic approach.

Business Strategy is at the heart of this Undergraduate Certificate, equipping you with the skills to drive growth and success. This course focuses on developing a deep understanding of customer relationship management, enabling you to build strong, lasting connections with clients. By combining business strategy with CRM, you'll gain a unique edge in the market. Key benefits include enhanced decision-making, improved customer satisfaction, and increased revenue. Career prospects are vast, with opportunities in management, marketing, and sales. Unique features include interactive case studies, industry expert guest lectures, and a focus on practical, real-world applications.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
• Strategic Management •
• Business Planning •
• Marketing Strategy •
• Customer Relationship Management •
• Brand Management •
• Market Research •
• Organizational Behavior •
• Entrepreneurship •
• Financial Management •
• Operations Management

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Undergraduate Certificate in Business Strategy and Customer Relationship Management

The Undergraduate Certificate in Business Strategy and Customer Relationship Management is a specialized program designed to equip students with the knowledge and skills required to succeed in today's competitive business landscape.
This program focuses on teaching students how to develop and implement effective business strategies that drive growth and profitability, while also cultivating strong customer relationships that lead to loyalty and retention.
Through a combination of theoretical and practical learning, students will gain a deep understanding of business strategy, customer relationship management, and market analysis, as well as the ability to apply these concepts in real-world settings.
The program is typically completed over one year and consists of a range of modules that cover topics such as business planning, market research, customer segmentation, and relationship management.
Industry relevance is a key aspect of this program, as it prepares students for careers in a variety of fields, including marketing, sales, and management, where business strategy and customer relationship management skills are highly valued.
Graduates of this program will be well-equipped to analyze business problems, develop effective solutions, and build strong relationships with customers, making them highly sought after by employers in the private and public sectors.
The Undergraduate Certificate in Business Strategy and Customer Relationship Management is a valuable addition to any undergraduate degree, providing students with a unique set of skills and knowledge that can be applied in a wide range of business contexts.
By combining business strategy and customer relationship management, this program offers students a comprehensive understanding of how to drive business growth and success in today's fast-paced and competitive marketplace.
This program is ideal for students who are interested in pursuing a career in business, marketing, or management, and who want to develop the skills and knowledge required to succeed in these fields.
Overall, the Undergraduate Certificate in Business Strategy and Customer Relationship Management is a highly relevant and valuable program that can help students achieve their career goals and succeed in the business world.

Why this course?

Undergraduate Certificate in Business Strategy and Customer Relationship Management holds significant importance in today's market, particularly in the UK. According to a survey by the Chartered Institute of Marketing, 75% of UK businesses believe that customer relationship management (CRM) is crucial for their success. Moreover, a report by the Centre for Retail Research states that 60% of UK retailers plan to invest in CRM systems within the next two years.
Year Investment in CRM
2020 40%
2021 55%
2022 60%

Who should enrol in Undergraduate Certificate in Business Strategy and Customer Relationship Management?

Primary Keyword: Business Strategy Ideal Audience
Recent UK graduates in business-related fields, such as marketing, finance, or management, are well-suited for this course. Individuals seeking to enhance their skills in customer relationship management (CRM) and business strategy, particularly those working in the UK's growing service sector, which accounts for over 80% of the country's GDP.
Professionals looking to transition into senior roles or start their own businesses, such as entrepreneurs or small business owners, can also benefit from this course. Those interested in pursuing a career in business strategy and CRM, with a focus on developing effective marketing and sales strategies, are ideal candidates for this undergraduate certificate.
The course is designed for individuals with a strong foundation in business principles, such as finance, accounting, and operations management. By the end of the course, learners can expect to gain a deeper understanding of business strategy and CRM, enabling them to make informed decisions and drive business growth in the UK's competitive market.