Undergraduate Certificate in Business Psychology and Customer Relations

Sunday, 14 September 2025 01:05:29

International applicants and their qualifications are accepted

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Overview

Overview

Business Psychology and Customer Relations

is a field that combines the study of human behavior and performance with the principles of business and customer service.

Designed for undergraduate students, this certificate program aims to equip learners with the knowledge and skills necessary to understand and improve organizational behavior, customer relationships, and overall business performance.

Through a combination of theoretical foundations and practical applications, learners will gain insights into the psychological factors that influence customer behavior, team dynamics, and leadership styles.

By exploring the intersection of business and psychology, learners will develop a deeper understanding of how to create positive work environments, foster effective communication, and drive business success.

Take the first step towards a career in business psychology and customer relations. Explore this certificate program further to discover how you can apply your knowledge and skills to drive business success.

Business Psychology is at the heart of our Undergraduate Certificate in Business Psychology and Customer Relations, where you'll explore the intricate relationships between individuals, teams, and organizations. This course offers a unique blend of theoretical foundations and practical applications, equipping you with the skills to drive business success. You'll gain a deep understanding of business psychology principles, including motivation, leadership, and communication, as well as the ability to analyze customer behavior and develop effective relations. With a strong focus on employability, you'll be well-prepared for a range of careers in business psychology and related fields, including HR, marketing, and management.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

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• Research Methods in Business Psychology
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• Introduction to Customer Relations
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• Human Resource Management
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• Organizational Behaviour
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• Marketing Psychology
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• Consumer Behaviour
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• Group Dynamics and Team Management
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• Communication Skills for Business
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• Business Ethics and Social Responsibility
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• Project Management in Business Psychology

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Undergraduate Certificate in Business Psychology and Customer Relations

The Undergraduate Certificate in Business Psychology and Customer Relations is a unique and interdisciplinary program that combines the study of psychology and business to understand human behavior in organizational settings.
This program is designed to equip students with the knowledge and skills necessary to analyze and improve customer relationships, leading to increased customer satisfaction and loyalty.
Through a combination of theoretical foundations in psychology and practical applications in business, students will learn how to apply psychological principles to drive business success.
The learning outcomes of this program include the ability to analyze customer behavior, develop effective customer relationship management strategies, and evaluate the impact of psychological factors on business outcomes.
The duration of the program is typically one year full-time, although part-time options are also available.
The Undergraduate Certificate in Business Psychology and Customer Relations is highly relevant to industries such as marketing, human resources, and customer service, where understanding customer behavior and relationships is critical to success.
Graduates of this program can pursue careers in roles such as customer experience manager, market research analyst, or organizational development consultant.
The program is taught by experienced academics and industry professionals, providing students with a unique blend of theoretical knowledge and practical experience.
The Undergraduate Certificate in Business Psychology and Customer Relations is a valuable addition to any undergraduate degree, offering students a competitive edge in the job market and a deeper understanding of the complex relationships between customers, organizations, and individuals.

Why this course?

Undergraduate Certificate in Business Psychology and Customer Relations is a highly sought-after qualification in today's market, particularly in the UK. According to a recent survey by the Chartered Institute of Marketing (CIM), 75% of businesses believe that effective customer relationships are crucial for their success. Moreover, a report by the UK's Office for National Statistics (ONS) states that the number of employees in the customer service sector has increased by 12% since 2019, with an estimated 1.3 million jobs available.
UK Customer Service Jobs Growth Rate (%)
1.3 million 12%
75% Businesses believe in customer relationships

Who should enrol in Undergraduate Certificate in Business Psychology and Customer Relations ?

Primary Keyword: Business Psychology Ideal Audience
Individuals with a passion for understanding human behaviour and performance are well-suited for the Undergraduate Certificate in Business Psychology and Customer Relations. These individuals typically have a strong interest in the field of psychology and wish to apply their knowledge in a business setting.
Those with a background in psychology, sociology, or a related field may find this course particularly appealing, as it provides a unique opportunity to develop skills in business psychology and customer relations. According to a report by the Chartered Institute of Personnel and Development, 75% of employers in the UK believe that employees with a strong understanding of psychology are more likely to be successful in their roles.
Professionals looking to enhance their skills in customer relations and business psychology may also benefit from this course. By gaining a deeper understanding of human behaviour and performance, individuals can develop more effective strategies for building strong relationships with customers and improving business outcomes. In the UK, the customer service industry is projected to grow by 10% annually, making this a valuable skillset for those looking to advance their careers.