Undergraduate Certificate in Advanced IT Technical Support

Wednesday, 27 August 2025 08:53:16

International applicants and their qualifications are accepted

Start Now     Viewbook

Overview

Overview

IT Technical Support

is a vital component of any organization's infrastructure. The Undergraduate Certificate in Advanced IT Technical Support is designed for individuals who want to develop the skills and knowledge required to excel in this field.

Our program focuses on providing students with a comprehensive understanding of IT technical support principles, including hardware, software, and networking fundamentals.

Some of the key topics covered in the program include:

IT service management, incident management, problem management, and change management.

Students will also gain hands-on experience through practical exercises and projects, allowing them to apply their knowledge in real-world scenarios.

Upon completion of the program, graduates will be equipped with the skills and confidence to pursue a career in IT technical support.

So why wait? Explore our Undergraduate Certificate in Advanced IT Technical Support program today and take the first step towards a rewarding career in IT technical support.

IT Technical Support is the backbone of any organization's digital infrastructure. Our Undergraduate Certificate in Advanced IT Technical Support equips you with the skills to excel in this field. You'll gain hands-on experience in troubleshooting, problem-solving, and resolving complex technical issues. With IT Technical Support as your foundation, you'll be well-versed in software applications, hardware maintenance, and network administration. This course offers IT Technical Support professionals a competitive edge in the job market, with career prospects in top-tier companies and a median salary of $60,000. Unique features include personalized mentorship and industry-recognized certifications.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
IT Service Management Fundamentals
•
Computer Hardware and Networking Fundamentals
•
Operating System Installation and Configuration
•
Software Installation and Troubleshooting
•
IT Security Fundamentals and Threat Management
•
Help Desk and Ticketing Systems
•
Advanced Troubleshooting Techniques and Tools
•
Cloud Computing Fundamentals and Migration
•
IT Project Management and Support
•
Mobile Device Management and Support

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

Start Now

Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

Start Now

  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
  • Start Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Undergraduate Certificate in Advanced IT Technical Support

The Undergraduate Certificate in Advanced IT Technical Support is a specialized program designed to equip students with the skills and knowledge required to succeed in the IT industry.
This program focuses on providing students with hands-on experience in IT technical support, including hardware and software troubleshooting, network administration, and cybersecurity.
Upon completion of the program, students will be able to demonstrate their ability to analyze and resolve complex technical issues, think critically, and communicate effectively with clients and colleagues.
The duration of the program is typically one year, with students completing a combination of theoretical and practical coursework.
The Undergraduate Certificate in Advanced IT Technical Support is highly relevant to the current job market, with many employers seeking skilled IT technical support specialists.
Graduates of this program can pursue careers in IT support, technical writing, or project management, and can also move into related fields such as data analytics or business analysis.
The program is designed to be completed in a short period of time, making it an ideal option for students who want to enter the workforce quickly.
The Undergraduate Certificate in Advanced IT Technical Support is offered at various institutions, including colleges and universities, and can be completed on-campus or online.
The program is taught by experienced instructors who have a strong background in IT technical support, ensuring that students receive high-quality instruction and mentorship.
The Undergraduate Certificate in Advanced IT Technical Support is a valuable asset for anyone looking to launch or advance their career in IT technical support.
By completing this program, students will gain the skills and knowledge required to succeed in the IT industry and make a meaningful contribution to organizations.
The program is designed to be flexible, allowing students to balance their studies with work or other commitments.
The Undergraduate Certificate in Advanced IT Technical Support is a great option for students who are interested in pursuing a career in IT technical support but do not have prior experience.
The program provides students with the opportunity to gain practical experience through internships or work placements, giving them a head start in their career.
The Undergraduate Certificate in Advanced IT Technical Support is a well-rounded program that provides students with a solid foundation in IT technical support and related skills.

Why this course?

Undergraduate Certificate in Advanced IT Technical Support is highly significant in today's market, driven by the increasing demand for skilled IT professionals. According to a report by the UK's National Careers Service, the IT sector is expected to grow by 13% by 2024, creating over 340,000 new job opportunities.
Job Title Number of Jobs
Help Desk Technician 23,400
IT Support Specialist 34,600
Network Administrator 24,200

Who should enrol in Undergraduate Certificate in Advanced IT Technical Support?

Ideal Audience for Undergraduate Certificate in Advanced IT Technical Support Are you a motivated and detail-oriented individual looking to kickstart a career in IT technical support?
Key Characteristics: Typically, our students are recent school leavers or individuals with some work experience in IT, aged 18-25, with a strong interest in technology and problem-solving.
Career Goals: Our students aim to progress into roles such as junior IT support specialist, technical analyst, or help desk technician, with opportunities for career advancement and professional development.
Skills and Knowledge: Upon completion of the course, students will possess advanced technical skills in areas such as hardware and software troubleshooting, network administration, and cybersecurity, as well as excellent communication and problem-solving abilities.
Relevance to the UK Job Market: The demand for skilled IT technical support professionals in the UK is high, with the BCS (British Computer Society) estimating that the sector will require over 100,000 new IT professionals by 2025.