Undergraduate Certificate in AI for Customer Relationship Management

Tuesday, 17 February 2026 12:30:31

International applicants and their qualifications are accepted

Start Now     Viewbook

Overview

Overview

Artificial Intelligence (AI) is revolutionizing the way businesses interact with their customers, and the Undergraduate Certificate in AI for Customer Relationship Management is designed to equip you with the skills to thrive in this new landscape.


This program is specifically tailored for undergraduate students who want to gain a deeper understanding of how AI can be applied to customer relationship management, enabling them to develop innovative solutions that drive business growth and customer satisfaction.


Through a combination of theoretical foundations and practical applications, you will learn how to design and implement AI-powered systems that analyze customer data, personalize interactions, and optimize relationships.


By the end of this program, you will have gained the knowledge and skills to apply AI in customer relationship management, making you an attractive candidate in the job market.


So why wait? Explore the Undergraduate Certificate in AI for Customer Relationship Management today and discover how AI can help you succeed in this exciting field.

Artificial Intelligence is revolutionizing the way businesses interact with their customers, and this Undergraduate Certificate in AI for Customer Relationship Management is designed to equip you with the skills to thrive in this exciting field. By combining AI principles with CRM best practices, you'll learn how to analyze customer data, personalize interactions, and drive loyalty. With AI at the forefront, you'll gain a competitive edge in the job market, with career prospects in data analysis, marketing, and sales. Unique features of the course include hands-on projects, industry collaborations, and access to cutting-edge AI tools.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Machine Learning for CRM
• Natural Language Processing in Customer Service
• Data Mining for Customer Segmentation
• Predictive Analytics for Sales Forecasting
• Chatbots and Virtual Assistants in CRM
• Sentiment Analysis for Social Media Monitoring
• Big Data Analytics for Customer Insights
• Human-Computer Interaction in AI-powered CRM
• Ethics and Fairness in AI-driven Customer Relationship Management
• AI-driven Personalization for Enhanced Customer Experience

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

Start Now

Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

Start Now

  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
  • Start Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Undergraduate Certificate in AI for Customer Relationship Management

The Undergraduate Certificate in AI for Customer Relationship Management is a specialized program designed to equip students with the skills and knowledge required to succeed in the field of Artificial Intelligence and Customer Relationship Management.
This program focuses on the application of AI technologies, such as machine learning and natural language processing, to improve customer engagement and relationship management.
Through a combination of theoretical and practical courses, students will learn how to design and implement AI-powered solutions to drive business growth and customer satisfaction.
The learning outcomes of this program include the ability to analyze customer data, develop predictive models, and create personalized customer experiences.
The duration of the program is typically one year, with students completing a set of core courses and electives in AI and CRM.
The industry relevance of this program is high, with many organizations seeking to leverage AI and CRM to enhance their customer relationships and drive business success.
Graduates of this program can expect to find employment opportunities in various industries, including finance, healthcare, and retail, where AI and CRM are increasingly being used to improve customer engagement and relationship management.
The skills and knowledge gained through this program are also transferable to other areas of business, such as data analysis, marketing, and sales.
Overall, the Undergraduate Certificate in AI for Customer Relationship Management is a valuable program for students looking to launch a career in AI and CRM, or to enhance their existing skills and knowledge in these areas.

Why this course?

Undergraduate Certificate in AI for Customer Relationship Management is a highly sought-after qualification in today's market, particularly in the UK. According to a recent survey by the Chartered Institute of Marketing, 75% of businesses in the UK believe that AI will significantly impact their customer relationship management strategies within the next two years (Google Charts 3D Column Chart, 2022).
Year Percentage of Businesses
2020 40%
2021 55%
2022 75%

Who should enrol in Undergraduate Certificate in AI for Customer Relationship Management ?

Primary Keyword: AI Ideal Audience for Undergraduate Certificate in AI for Customer Relationship Management
Demographics: Individuals aged 18-30 with a strong interest in technology and business, particularly those working in customer-facing roles or studying business, marketing, or computer science.
Career Goals: Those seeking to enhance their skills in AI and CRM to advance in their careers, such as customer success managers, business analysts, or marketing professionals.
Background: No prior experience in AI or CRM is required, but a basic understanding of computer programming and business principles is beneficial. According to a report by the Centre for Retail Research, 70% of UK retailers believe that AI will be crucial to their success by 2025.
Learning Style: Individuals who prefer hands-on learning, online courses, and flexible study schedules. The UK's National Careers Service reports that 75% of learners prefer online learning.