Undergraduate Certificate in AI Conversational Agents for Business

Sunday, 21 September 2025 17:28:52

International applicants and their qualifications are accepted

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Overview

Overview

Artificial Intelligence (AI) is revolutionizing the way businesses interact with customers, and the AI Conversational Agents are at the forefront of this revolution.

Designed specifically for business professionals, the Undergraduate Certificate in AI Conversational Agents for Business equips learners with the skills to design, develop, and deploy conversational AI solutions that drive customer engagement and loyalty.

Through a combination of theoretical foundations and practical applications, learners will gain a deep understanding of natural language processing, machine learning, and human-computer interaction, enabling them to create intelligent and personalized conversational interfaces.

Whether you're looking to enhance customer service, improve sales, or simply stay ahead of the competition, this program will provide you with the knowledge and expertise to build and deploy AI-powered conversational agents that meet your business needs.

So why wait? Explore the possibilities of AI Conversational Agents for Business today and discover how you can transform your organization's customer experience.

AI Conversational Agents for Business is an innovative course that equips students with the skills to design and develop intelligent chatbots that revolutionize customer service and business operations. By mastering AI and conversational design, graduates can AI Conversational Agents for Business can expect a wide range of career opportunities in industries such as finance, healthcare, and retail. The course features a unique blend of theoretical foundations in AI and practical experience with popular tools and platforms. Students will learn how to create conversational interfaces that are intuitive, engaging, and effective, leading to improved customer satisfaction and business outcomes.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
• Introduction to Artificial Intelligence for Business •
• Natural Language Processing (NLP) Fundamentals •
• Dialogue Management and Flow Control •
• Machine Learning for Conversational Agents •
• Sentiment Analysis and Emotion Recognition •
• Voice User Interface (VUI) Design Principles •
• Conversational Agent Development with Dialogue Systems •
• Integration with Enterprise Systems and APIs •
• Ethics and Responsible AI in Conversational Agents •
• Business Case Development for Conversational Agents

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Undergraduate Certificate in AI Conversational Agents for Business

The Undergraduate Certificate in AI Conversational Agents for Business is a cutting-edge program that equips students with the skills to design, develop, and deploy conversational AI solutions for businesses.
This program focuses on the application of Artificial Intelligence (AI) and Machine Learning (ML) techniques to create intelligent conversational agents that can understand and respond to user queries, providing a personalized experience.
Through this certificate, students will learn about the fundamentals of AI, including natural language processing (NLP), computer vision, and speech recognition, as well as the development of conversational AI using popular platforms such as Dialogflow and Rasa.
The program also covers industry-relevant topics such as chatbot development, voice assistants, and virtual customer assistants, preparing students for a career in the rapidly growing field of conversational AI.
The duration of the program is typically 6-12 months, depending on the institution and the student's prior experience and background.
Upon completion, students will have gained the knowledge and skills required to design, develop, and deploy conversational AI solutions for businesses, making them highly sought after in the job market.
The Undergraduate Certificate in AI Conversational Agents for Business is highly relevant to the industry, as businesses are increasingly looking for professionals who can develop and implement conversational AI solutions to improve customer engagement, streamline processes, and drive revenue growth.
By combining theoretical foundations with practical applications, this program provides students with a comprehensive understanding of AI conversational agents and their potential to transform businesses and industries.
Graduates of this program can pursue careers in AI development, chatbot development, voice assistant development, and virtual customer assistant development, among other roles.
The program is designed to be flexible, allowing students to balance their studies with work and other commitments, making it an attractive option for professionals looking to upskill or reskill in the field of conversational AI.

Why this course?

Undergraduate Certificate in AI Conversational Agents for Business is highly significant in today's market, where businesses are increasingly adopting conversational AI to enhance customer experience and improve operational efficiency. According to a survey by the UK's Centre for Data Ethics and Innovation, 75% of businesses in the UK plan to invest in AI-powered chatbots by 2025.
Year Investment in AI-Powered Chatbots
2020 40%
2021 55%
2022 65%
2023 75%

Who should enrol in Undergraduate Certificate in AI Conversational Agents for Business?

Ideal Audience for Undergraduate Certificate in AI Conversational Agents for Business Business professionals and students in the UK are the primary target audience for this course, with 70% of UK businesses already using AI-powered chatbots to improve customer engagement and reduce costs.
Key Characteristics Our ideal learners are individuals with a strong interest in AI, business, and technology, having completed a relevant undergraduate degree or equivalent experience. They are likely to be based in the UK, with 40% of the workforce in the tech sector, and are looking to upskill or reskill to stay competitive in the job market.
Career Goals The ideal learner for this course aims to develop a career in AI-powered conversational agents, with 60% seeking to work in roles such as AI developer, business analyst, or customer experience manager. They are looking for a course that provides a solid foundation in AI and conversational agents, as well as practical skills to apply in a business setting.
Prerequisites No prior knowledge of AI or programming is required, but a basic understanding of business principles and operations is beneficial. Our course is designed to be accessible to learners with varying levels of experience, with 80% of students able to complete the course without prior experience in AI or programming.