Professional Certificate in Workplace Conflict Resolution and Mediation

Tuesday, 29 July 2025 03:57:44

International applicants and their qualifications are accepted

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Overview

Overview

Our Professional Certificate in Workplace Conflict Resolution and Mediation is designed to equip learners with essential knowledge and skills for success in today's dynamic digital landscape. This course provides flexibility and accessibility for students worldwide, allowing them to enhance their conflict resolution and mediation abilities at their own pace.

With no case studies or practicals involved, students can focus on theoretical concepts and practical applications in a convenient online format. Whether you are a working professional looking to advance your career or an individual seeking to improve your conflict resolution skills, this course is perfect for you.

Learn the art of resolving workplace conflicts with our Professional Certificate in Workplace Conflict Resolution and Mediation. This comprehensive program equips you with the skills and strategies needed to effectively manage disputes and foster a harmonious work environment. Through interactive workshops and real-world case studies, you will develop a deep understanding of conflict resolution techniques and mediation processes. Our expert instructors will guide you through practical exercises and simulations to enhance your communication and negotiation skills. By the end of the course, you will be equipped to handle any conflict situation with confidence and professionalism. Enroll today and take the first step towards becoming a skilled mediator.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Introduction to Conflict Resolution • Communication Skills for Conflict Resolution • Mediation Techniques and Strategies • Conflict Management in the Workplace • Negotiation Skills for Conflict Resolution • Ethics and Professionalism in Mediation • Cultural Competency in Conflict Resolution • Legal Aspects of Mediation • Emotional Intelligence in Conflict Resolution • Advanced Mediation Skills

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:

1 month (Fast-track mode): £140
2 months (Standard mode): £90

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

1. Conflict Resolution Specialist
2. Mediation Consultant
3. Workplace Mediator
4. Employee Relations Manager
5. Conflict Resolution Coordinator
6. Human Resources Mediator
7. Workplace Conflict Coach

Key facts about Professional Certificate in Workplace Conflict Resolution and Mediation

- Gain practical skills in conflict resolution and mediation techniques
- Learn to effectively manage workplace disputes and foster positive relationships
- Develop communication and negotiation skills essential for resolving conflicts
- Understand the psychology behind conflict and how to de-escalate tense situations
- Industry-relevant training for HR professionals, managers, and team leaders
- Enhance your problem-solving abilities and promote a harmonious work environment
- Unique focus on hands-on practice and real-life case studies for practical application
- Equip yourself with tools to address conflicts proactively and prevent escalation
- Ideal for individuals seeking to advance their career in conflict resolution and mediation
- Stand out in the competitive job market with specialized skills in workplace conflict resolution and mediation.

Why this course?

Industry Demand Relevance
According to the CIPD, workplace conflict costs UK businesses an estimated £28.5 billion per year. The ability to resolve conflicts and mediate disputes in the workplace is a highly sought-after skill, with 85% of UK employers valuing conflict resolution skills in their employees.
The average cost of a tribunal claim in the UK is £8,500, making effective conflict resolution and mediation essential for avoiding costly legal battles. Employees with conflict resolution and mediation skills are better equipped to handle workplace disputes, leading to improved productivity and employee satisfaction.

Who should enrol in Professional Certificate in Workplace Conflict Resolution and Mediation ?

This course is designed for professionals in the UK who are seeking to enhance their skills in workplace conflict resolution and mediation. Whether you are a manager, HR professional, team leader, or employee looking to improve your conflict resolution abilities, this course is tailored to meet your needs. Statistics show that workplace conflict is a prevalent issue in the UK, with 85% of employees experiencing conflict at work to some degree. Additionally, conflicts in the workplace can cost UK businesses an estimated £28.5 billion per year in lost productivity. By enrolling in this course, you will learn practical strategies and techniques to effectively manage and resolve conflicts in the workplace, leading to improved communication, increased productivity, and a more positive work environment. Take the first step towards becoming a skilled mediator and conflict resolver by enrolling in this Professional Certificate in Workplace Conflict Resolution and Mediation.
85% of employees experience conflict at work
£28.5 billion lost per year in UK businesses due to workplace conflicts