Professional Certificate in Unified Communications Support

Saturday, 14 February 2026 10:39:36

International applicants and their qualifications are accepted

Start Now     Viewbook

Overview

Overview

Unified Communications Support

is designed for IT professionals seeking to enhance their skills in managing complex communication systems. This course focuses on providing hands-on experience with various tools and technologies used in unified communications.

Learn how to troubleshoot and resolve issues with voice, video, and data communications, as well as configure and manage network infrastructure.

Some key topics covered in the course include: network architecture, call management, and collaboration tools.

By the end of the program, learners will have gained the knowledge and skills needed to support unified communications systems in a variety of environments.

Take the first step towards a career in unified communications support and explore this course today to learn more about the opportunities and challenges in this field.

Unified Communications is the backbone of modern communication systems, and this Professional Certificate program will equip you with the skills to support it. By mastering the fundamentals of Unified Communications, you'll gain hands-on experience in designing, implementing, and troubleshooting complex communication networks. This course offers Unified Communications support specialists a competitive edge in the job market, with career prospects in top-tier organizations. Unique features include Unified Communications architecture, network security, and collaboration tools. Upon completion, you'll be able to analyze and resolve issues in Unified Communications systems, ensuring seamless communication for businesses.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Unified Communications Fundamentals
• Network Fundamentals for UC
• Voice over Internet Protocol (VoIP)
• Unified Communications Platforms
• Call Management and Control
• Quality of Service (QoS) for UC
• Network Security for UC
• Troubleshooting and Maintenance
• Unified Communications as a Service (UCaaS)
• Collaboration Tools and Applications

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

Start Now

Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

Start Now

  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
  • Start Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Professional Certificate in Unified Communications Support

The Professional Certificate in Unified Communications Support is a comprehensive program designed to equip learners with the necessary skills and knowledge to support unified communications systems.
This program focuses on the technical and operational aspects of unified communications, including network infrastructure, voice and video conferencing, and collaboration tools.
Upon completion, learners will be able to demonstrate their understanding of unified communications concepts, design and implement unified communications solutions, and troubleshoot common issues.
The duration of the program is typically 4-6 months, with learners expected to complete a series of online courses and hands-on projects.
The program is highly relevant to the IT and telecommunications industry, particularly for professionals working in network administration, help desk support, and technical sales.
Learners can expect to gain industry-recognized certifications and enhance their career prospects in roles such as unified communications specialist, network engineer, or technical support specialist.
The Professional Certificate in Unified Communications Support is offered by leading educational institutions and is recognized by major IT vendors, ensuring that learners gain practical and relevant skills.
This program is ideal for individuals looking to upskill or reskill in the field of unified communications, and for those seeking to transition into a new career in the IT and telecommunications sector.
By completing this program, learners will be well-equipped to support the growing demand for unified communications solutions in organizations of all sizes.
The program's focus on practical skills and real-world experience ensures that learners are able to apply their knowledge in a variety of contexts, making them highly employable in the industry.
Overall, the Professional Certificate in Unified Communications Support is a valuable investment for anyone looking to launch or advance their career in the field of unified communications.

Why this course?

Unified Communications Support is a vital skill in today's market, with the UK's IT industry expected to reach £147 billion by 2025, according to a report by the IT Industry Council. To stay competitive, professionals need to possess expertise in Unified Communications Support, which involves managing and maintaining complex communication systems.
Year Number of IT Jobs
2020 243,000
2021 251,000
2022 259,000
2023 267,000
2024 276,000
2025 147 billion

Who should enrol in Professional Certificate in Unified Communications Support?

Ideal Audience for Professional Certificate in Unified Communications Support Are you a IT professional looking to enhance your skills in Unified Communications? Do you work in a UK-based organization with over 250 employees and are interested in improving your team's collaboration and productivity?
Job Roles IT Support Specialists, Network Administrators, Telecommunications Engineers, Help Desk Technicians, and anyone interested in a career in Unified Communications.
Industry Telecommunications, IT, and Technology industries in the UK, with a focus on organizations with over 250 employees.
Education Level GCSEs or equivalent, with some experience in IT or a related field.
Location UK-based organizations, with a focus on those in urban areas such as London, Manchester, and Birmingham.