Professional Certificate in Telesales Techniques

Monday, 16 February 2026 16:20:01

International applicants and their qualifications are accepted

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Overview

Overview

Telesales

is a vital skill for professionals seeking to boost their career prospects. This Professional Certificate in Telesales Techniques is designed for ambitious individuals who want to master the art of selling over the phone.

Develop your skills in a structured and supportive environment, learning from industry experts and gaining hands-on experience.

Some of the key topics covered in this course include: negotiation techniques, objection handling, and product knowledge. You'll also learn how to build rapport with customers and handle challenging sales situations.

By the end of this course, you'll be equipped with the confidence and skills to succeed in a telesales role.

Don't miss out on this opportunity to take your career to the next level. Explore the Professional Certificate in Telesales Techniques today and discover a world of new possibilities.

Telesales techniques are a crucial skill for any sales professional, and our Professional Certificate in Telesales Techniques will equip you with the expertise to succeed. By mastering the art of telesales, you'll telesales your way to a successful career, with opportunities to work in various industries, including finance, retail, and more. This comprehensive course covers essential topics such as cold calling, objection handling, and product knowledge, ensuring you're well-prepared to handle any sales situation. With telesales skills, you'll enjoy increased earning potential, career advancement opportunities, and a competitive edge in the job market.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

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Building Rapport in Telesales
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Effective Communication Skills in Telesales
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Handling Objections in Telesales
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Identifying and Qualifying Prospects
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Overcoming Sales Obstacles
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Prospecting and Lead Generation Techniques
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Sales Script Writing and Delivery
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Telesales Etiquette and Professionalism
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Time Management and Productivity in Telesales
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Understanding Customer Needs and Preferences

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Professional Certificate in Telesales Techniques

The Professional Certificate in Telesales Techniques is a comprehensive program designed to equip individuals with the skills and knowledge required to excel in telesales.
This certificate program focuses on teaching participants how to effectively communicate with customers over the phone, build rapport, and close deals.
Upon completion of the program, learners can expect to gain a range of skills, including telesales strategies, objection handling, and sales psychology.
The duration of the program varies depending on the institution offering it, but most programs take around 6-12 months to complete.
Industry relevance is high for this certificate, as telesales is a rapidly growing field with a high demand for skilled professionals.
Many companies, including those in the finance, retail, and pharmaceutical sectors, rely heavily on telesales to generate new business and expand their customer base.
By acquiring the skills and knowledge required for telesales, graduates can expect to secure high-paying jobs and advance their careers in this field.
The Professional Certificate in Telesales Techniques is an excellent choice for individuals looking to transition into a career in sales or improve their existing sales skills.
This program is also beneficial for those who want to start their own business or work as an independent sales consultant.
Overall, the Professional Certificate in Telesales Techniques is a valuable investment for anyone looking to succeed in the world of telesales.

Why this course?

Telesales Techniques are in high demand in today's market, with the UK's sales industry expected to reach £1.3 trillion by 2025, according to a report by the Centre for Retail Research. To stay competitive, professionals need to develop effective telesales skills, which is where a Professional Certificate in Telesales Techniques comes in.
Statistic Value
Number of telesales professionals in the UK 250,000
Average salary for telesales professionals in the UK £25,000
Growth rate of telesales industry in the UK 10%

Who should enrol in Professional Certificate in Telesales Techniques ?

Ideal Audience for Professional Certificate in Telesales Techniques Are you a sales professional looking to boost your skills and increase your earning potential in the UK? With the rise of remote work, telesales has become a highly sought-after skill, with the UK's telesales industry projected to grow by 10% annually until 2025.
Demographics Our ideal candidate is typically a motivated and results-driven individual with at least 1 year of sales experience, preferably in a telesales environment. They are likely to be aged 25-45, living in urban areas, and have a strong understanding of the UK's sales landscape.
Skills and Qualifications To succeed in our Professional Certificate in Telesales Techniques, you should possess excellent communication and interpersonal skills, with the ability to build rapport with clients and close deals. A strong understanding of sales principles, product knowledge, and the ability to work under pressure are also essential.
Career Goals Our ideal candidate is looking to advance their career in telesales, with ambitions to become a senior sales representative or even start their own business. They are eager to develop their skills and knowledge to stay ahead in the competitive UK sales market.