Overview
Overview
Tactical Communication
is a vital skill for health and social care managers, enabling them to effectively navigate complex situations and build strong relationships with colleagues, patients, and families.
Developing this skill can help managers to de-escalate conflicts, negotiate with external partners, and communicate with diverse groups. By understanding the principles of tactical communication, learners can improve their ability to think critically and respond strategically in high-pressure situations.
This Professional Certificate program is designed for health and social care managers who want to enhance their communication skills and become more effective leaders.
Through a combination of online learning and practical exercises, learners will gain a deeper understanding of tactical communication and its application in real-world scenarios. By the end of the program, learners will be equipped with the knowledge and skills to communicate effectively in high-stakes situations.
Explore
this opportunity to develop your tactical communication skills and take your career to the next level.
Tactical Communication is a vital skill for health and social care managers, enabling them to effectively navigate complex situations and build strong relationships with teams, stakeholders, and service users. This Professional Certificate course teaches you how to communicate in high-pressure situations, resolve conflicts, and promote positive outcomes. You'll gain expertise in active listening, negotiation, and crisis management, as well as develop a network of industry contacts. With this course, you'll enhance your career prospects in leadership roles, such as Director of Care or Service Manager, and increase your earning potential. Join our expert instructors for a comprehensive learning experience.