Professional Certificate in Social Media Customer Engagement

Monday, 21 July 2025 03:24:53

International applicants and their qualifications are accepted

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Overview

Overview

Our Professional Certificate in Social Media Customer Engagement is designed to equip learners with the essential knowledge and skills needed to thrive in today's fast-paced digital world. This course offers flexibility and accessibility for students worldwide, allowing them to study at their own pace and convenience.
Through a comprehensive curriculum, students will learn how to effectively engage with customers on social media platforms, build brand loyalty, and drive business growth.
With no case studies or practicals involved, this course focuses on providing practical insights and strategies that can be immediately applied in real-world scenarios.
Join us and take your social media skills to the next level!

Enhance your digital marketing skills with our Professional Certificate in Social Media Customer Engagement. Dive into the world of social media and learn how to effectively engage with customers, build brand loyalty, and drive business growth. Our comprehensive curriculum covers strategies for creating compelling content, managing online communities, and analyzing data to optimize your social media presence. Gain hands-on experience with real-world case studies and practical exercises. Join our expert instructors and fellow professionals in this dynamic online course. Elevate your career and stay ahead in the ever-evolving digital landscape. Enroll now and unlock the power of social media for your business!

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Introduction to Social Media Customer Engagement
• Social Media Strategy and Planning
• Content Creation and Curation for Social Media
• Social Media Analytics and Measurement
• Community Management and Engagement
• Crisis Management in Social Media
• Influencer Marketing and Partnerships
• Social Media Advertising and Promotion
• Customer Relationship Management in Social Media
• Legal and Ethical Considerations in Social Media Marketing

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Social Media Manager
Customer Engagement Specialist
Community Manager
Digital Marketing Specialist
Social Media Analyst
Content Creator

Key facts about Professional Certificate in Social Media Customer Engagement

- Gain practical skills in social media customer engagement strategies and techniques
- Learn to create engaging content, manage online communities, and handle customer feedback
- Understand the importance of social media in building customer relationships and brand loyalty
- Develop expertise in analyzing social media metrics and optimizing customer engagement
- Industry-relevant curriculum designed to meet the demands of modern businesses
- Taught by experienced professionals in the field of social media marketing
- Hands-on learning approach with real-world case studies and projects
- Access to a network of industry experts and peers for collaboration and networking opportunities
- Flexible online format allows for self-paced learning and convenience
- Ideal for professionals seeking to enhance their skills in social media customer engagement.

Why this course?

The Professional Certificate in Social Media Customer Engagement is crucial in today's digital age as businesses increasingly rely on social media to engage with customers. According to a survey by Hootsuite, 90% of UK businesses use social media for marketing purposes, highlighting the high demand for professionals with expertise in social media customer engagement. The average salary for a Social Media Manager in the UK is £32,500 per year, with opportunities for growth as companies invest more in their social media strategies. Additionally, a report by Statista shows that social media advertising spending in the UK is projected to reach £3.3 billion by 2025, indicating the importance of effective customer engagement on these platforms. The table below summarizes key statistics related to social media usage and spending in the UK: | Statistic | Value | |-----------------------------------------|-------------------------| | UK businesses using social media | 90% | | Average salary for Social Media Manager | £32,500 per year | | Projected social media ad spending by 2025 | £3.3 billion | By obtaining a Professional Certificate in Social Media Customer Engagement, individuals can position themselves as valuable assets in the industry and meet the growing demand for skilled professionals in this field.

Who should enrol in Professional Certificate in Social Media Customer Engagement ?

This course is designed for professionals looking to enhance their skills in social media customer engagement. Whether you are a marketing manager, customer service representative, or business owner, this course will provide you with the tools and strategies needed to effectively engage with customers on social media platforms. Statistics show that 71% of consumers who have had a positive experience with a brand on social media are likely to recommend it to others. Additionally, 63% of customers expect companies to offer customer service through social media channels. By enrolling in this course, you will learn how to create engaging content, respond to customer inquiries, and build relationships with your audience. With 83% of UK adults using social media, it is essential for businesses to have a strong presence and engage with customers effectively. Join us and take your social media customer engagement skills to the next level!
71% of consumers recommend brands with positive social media experiences 63% of customers expect social media customer service
83% of UK adults use social media