Professional Certificate in Social Media Crisis Management Analytics

Sunday, 15 February 2026 14:23:52

International applicants and their qualifications are accepted

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Overview

Overview

**Social Media Crisis Management Analytics**


This course is designed for professionals seeking to analyze and respond to social media crises effectively.


Learn how to identify and mitigate risks, track sentiment, and develop strategies to maintain brand reputation.


Gain insights into crisis management best practices, data analysis tools, and communication techniques.


Develop the skills to navigate complex social media landscapes and protect your organization's online presence.


Take the first step towards becoming a crisis management expert and explore this course to learn more.

Social Media Crisis Management Analytics is a comprehensive course that equips professionals with the skills to analyze and respond to social media crises effectively. By mastering Social Media Crisis Management Analytics, participants can enhance their crisis management capabilities and make data-driven decisions. The course offers key benefits such as improved crisis communication, increased brand reputation, and reduced financial losses. Career prospects are also enhanced with certification in social media crisis management analytics. Unique features include expert-led sessions, real-world case studies, and access to a community of professionals. Participants will gain a competitive edge in the job market with this Social Media Crisis Management Analytics certification.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content


• Crisis Communication Planning •
• Social Media Listening and Monitoring •
• Sentiment Analysis and Opinion Mining •
• Crisis Mapping and Visualisation •
• Influencer Identification and Engagement •
• Reputation Management and Recovery •
• Crisis Response and Resolution Strategies •
• Analytics and Metrics for Crisis Management •
• Risk Assessment and Mitigation Techniques •
• Stakeholder Engagement and Management

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:

1 month (Fast-track mode): £140
2 months (Standard mode): £90

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Professional Certificate in Social Media Crisis Management Analytics

The Professional Certificate in Social Media Crisis Management Analytics is a specialized program designed to equip professionals with the skills needed to effectively manage social media crises and analyze their impact on organizations.
This program focuses on teaching students how to identify, assess, and respond to social media crises, as well as how to analyze the data and metrics involved in these crises.
Upon completion of the program, students will have gained the knowledge and skills necessary to develop and implement social media crisis management strategies that drive business results.
The duration of the program is typically 4-6 months, with students completing a series of online courses and assignments that are designed to be completed at their own pace.
The program is highly relevant to the social media industry, as it addresses the growing need for organizations to have a proactive approach to managing social media crises and leveraging analytics to inform their crisis management strategies.
By completing this program, students will be able to demonstrate their expertise in social media crisis management analytics and enhance their career prospects in the industry.
The program is designed to be completed by professionals who are already working in the social media industry, as well as those who are looking to transition into this field.
The Professional Certificate in Social Media Crisis Management Analytics is a valuable addition to any organization's training program, as it provides employees with the skills and knowledge needed to effectively manage social media crises and drive business results.
The program is offered by a variety of institutions, including universities and online education providers, and is often taught by industry experts who have extensive experience in social media crisis management.
Overall, the Professional Certificate in Social Media Crisis Management Analytics is a highly respected program that provides students with the skills and knowledge needed to succeed in this rapidly evolving field.

Why this course?

Professional Certificate in Social Media Crisis Management Analytics is a highly sought-after credential in today's market, where social media plays a vital role in shaping public opinion and influencing business decisions. According to a survey by the UK's Chartered Institute of Marketing, 70% of marketers believe that social media is a key factor in crisis management (Source: CIM, 2020).
Statistic Value
Number of social media crises in the UK 34%
Percentage of marketers who use social media for crisis management 70%
Average time taken to respond to a social media crisis in the UK 2 hours 15 minutes

Who should enrol in Professional Certificate in Social Media Crisis Management Analytics?

Ideal Audience for Professional Certificate in Social Media Crisis Management Analytics Are you a UK-based marketing professional, communications specialist, or crisis manager looking to stay ahead of the curve in social media crisis management?
Key Characteristics: You have at least 2 years of experience in marketing, communications, or a related field, and are familiar with social media platforms such as Twitter, Facebook, and Instagram.
Industry Insights: In the UK, 71% of consumers are more likely to forgive a brand that takes responsibility for a mistake, while 63% expect brands to respond promptly to a crisis (Source: Reputation Institute). Stay ahead of the curve with our Professional Certificate in Social Media Crisis Management Analytics.
Learning Objectives: Gain a deeper understanding of social media crisis management analytics, including data analysis, crisis communication, and reputation management. Develop the skills to mitigate the impact of social media crises on your organization's reputation.