Professional Certificate in Service Innovation Management

Friday, 13 February 2026 03:43:39

International applicants and their qualifications are accepted

Start Now     Viewbook

Overview

Overview

Service Innovation Management

is a vital skill for businesses seeking to stay competitive in today's fast-paced market. This Professional Certificate program is designed for service professionals and entrepreneurs who want to develop the expertise needed to drive growth and improvement in their organizations.

Through a combination of online courses and hands-on projects, learners will gain a deep understanding of service innovation principles, tools, and best practices.

Some key topics covered include customer experience design, service blueprinting, and innovation strategy development.

By the end of the program, learners will be equipped with the knowledge and skills necessary to lead service innovation initiatives and drive business success.

Take the first step towards becoming a service innovation leader and explore this Professional Certificate program today!

Service Innovation Management is a transformative approach to delivering exceptional customer experiences. This Professional Certificate program equips you with the skills to drive business growth through innovative service strategies. By mastering service innovation management, you'll enhance customer satisfaction, increase loyalty, and boost revenue. Key benefits include improved operational efficiency, enhanced employee engagement, and competitive differentiation. Career prospects are vast, with opportunities in industries such as finance, healthcare, and technology. Unique features of the course include interactive case studies, expert guest lectures, and a focus on design thinking and agile methodologies.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
Service Innovation Management Framework •
Design Thinking for Service Innovation •
Customer Journey Mapping and Analysis •
Service Blueprinting and Co-Design •
Process Innovation and Re-engineering •
Change Management and Organizational Development •
Service Quality Management and Measurement •
Service Innovation Metrics and Evaluation •
Collaboration and Co-Creation in Service Innovation •
Technology and Digital Transformation in Service Innovation

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

Start Now

Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

Start Now

  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
  • Start Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Professional Certificate in Service Innovation Management

The Professional Certificate in Service Innovation Management is a comprehensive program designed to equip learners with the skills and knowledge required to drive innovation in service-based industries.
This program focuses on developing a deep understanding of service innovation management, including the ability to analyze complex service systems, identify opportunities for improvement, and develop effective strategies for implementation.
Upon completion of the program, learners will be able to apply their knowledge and skills to drive innovation in their own organizations or as a consultant, leading to improved customer experiences, increased competitiveness, and enhanced business performance.
The duration of the program is typically 4-6 months, with learners completing a series of online modules, assignments, and projects that are designed to be completed at their own pace.
The Professional Certificate in Service Innovation Management is highly relevant to industries such as healthcare, finance, and technology, where service innovation is critical to staying ahead of the competition.
Learners can expect to gain a strong understanding of service innovation management principles, tools, and techniques, including design thinking, service blueprinting, and customer journey mapping.
The program is delivered by experienced instructors who have a deep understanding of service innovation management and its application in real-world industries.
Upon completion of the program, learners will receive a Professional Certificate in Service Innovation Management, which can be used to demonstrate their expertise and commitment to service innovation management.
The Professional Certificate in Service Innovation Management is a valuable addition to any learner's skillset, providing a competitive edge in the job market and opening up new opportunities for career advancement.

Why this course?

Service Innovation Management is a vital skill in today's market, with the UK's service-based economy accounting for over 80% of its GDP. According to a report by the Centre for Economic Performance, the UK's service sector is expected to grow by 2.5% annually, creating a high demand for professionals with expertise in service innovation management.
Year Service Innovation Index
2015 40.6
2016 42.1
2017 43.8
2018 45.5
2019 47.2
2020 48.9

Who should enrol in Professional Certificate in Service Innovation Management?

Ideal Audience for Professional Certificate in Service Innovation Management Service innovation professionals, entrepreneurs, and business leaders in the UK looking to enhance their skills in designing and delivering innovative services, with a focus on improving customer experience and driving business growth.
Key Characteristics: Professionals with at least 2 years of experience in service management, customer experience, or a related field, with a strong desire to develop their skills in service innovation and stay ahead of the competition in the UK's rapidly evolving service-based economy.
Target Industries: Financial services, healthcare, technology, and public sector organizations in the UK, where service innovation can drive business growth, improve customer satisfaction, and stay competitive in the market.
Career Benefits: Upon completion of the Professional Certificate in Service Innovation Management, learners can expect to enhance their career prospects, increase their earning potential, and take on more senior roles in service innovation, such as Service Innovation Manager or Director of Customer Experience.