Professional Certificate in Salesforce CRM

Saturday, 13 September 2025 16:56:05

International applicants and their qualifications are accepted

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Overview

Overview

Salesforce CRM

is designed for professionals seeking to enhance their sales, marketing, and customer service skills. This program focuses on building a strong foundation in customer relationship management, enabling users to effectively manage and analyze customer interactions.

By mastering Salesforce CRM, learners can streamline business processes, improve data management, and gain valuable insights into customer behavior.

Some key skills covered in the program include data management, sales forecasting, and campaign execution. Additionally, learners will gain hands-on experience with Salesforce tools and platforms.

Whether you're looking to upskill or reskill, this program is ideal for those seeking to advance their careers in sales, marketing, or customer service.

Take the first step towards becoming a Salesforce expert and explore this program further to learn more about its benefits and how it can help you achieve your career goals.

Salesforce CRM is the backbone of any successful business, and this Professional Certificate program will equip you with the skills to harness its full potential. By mastering the Salesforce platform, you'll gain a competitive edge in the job market and unlock a world of career opportunities. With this course, you'll learn how to Salesforce CRM effectively, from setup and configuration to data management and analytics. You'll also discover how to leverage Salesforce's powerful tools, such as Sales Cloud, Marketing Cloud, and Service Cloud, to drive business growth and customer engagement. Upon completion, you'll be certified in Salesforce CRM and ready to take on new challenges.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Object Manager • Accounts • Contacts • Opportunities • Accounts and Contact Relationship • Leads • Campaigns • Sales Cloud • Service Cloud • Marketing Cloud

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Professional Certificate in Salesforce CRM

The Professional Certificate in Salesforce CRM is a comprehensive program designed to equip learners with the skills and knowledge required to succeed in the Salesforce ecosystem.
This program is ideal for professionals who want to enhance their skills in customer relationship management (CRM) and salesforce administration, and are looking to boost their career prospects in the industry.
Upon completion of the program, learners can expect to gain a deep understanding of salesforce functionality, including setup, configuration, and customization.
They will also learn how to manage sales, marketing, and customer service processes using salesforce tools and features, such as sales cloud, marketing cloud, and service cloud.
The program covers a range of topics, including salesforce administration, salesforce setup and configuration, salesforce customization, salesforce integration, and salesforce analytics.
Learners will also gain hands-on experience with salesforce tools and features through a series of projects and case studies.
The duration of the program is typically 4-6 months, with learners completing a series of modules and assignments along the way.
The program is highly relevant to the salesforce industry, with many organizations using salesforce as a key tool for managing customer relationships and sales processes.
Upon completion of the program, learners can expect to earn a professional certificate in salesforce CRM, which can be added to their resume or LinkedIn profile.
This can help to enhance their career prospects and demonstrate their expertise in salesforce to potential employers.
Overall, the Professional Certificate in Salesforce CRM is a valuable program for anyone looking to develop their skills in salesforce and advance their career in the industry.

Why this course?

Professional Certificate in Salesforce CRM has become a highly sought-after credential in today's market, particularly in the UK. According to a recent survey by the Chartered Institute of Marketing (CIM), 75% of marketers in the UK consider Salesforce CRM essential for their business operations. Moreover, a report by ResearchAndMarkets.com predicts that the global Salesforce CRM market will reach $24.9 billion by 2025, growing at a CAGR of 14.1%.
Year Market Share
2020 40%
2021 45%
2022 50%
2023 55%
2024 60%
2025 65%

Who should enrol in Professional Certificate in Salesforce CRM?

Ideal Audience for Professional Certificate in Salesforce CRM Sales professionals, business analysts, marketing specialists, and IT professionals looking to upskill in customer relationship management (CRM) and salesforce technology.
Key Characteristics: Professionals with 2+ years of experience in sales, marketing, or IT, familiar with CRM concepts, and seeking to enhance their skills in salesforce administration, configuration, and customization.
Industry Insights: In the UK, 71% of businesses use CRM software, with 61% of sales teams using salesforce as their primary CRM platform. By acquiring this certificate, professionals can stay ahead of the curve and drive business growth in a competitive market.
Career Benefits: Upon completion, professionals can expect a 15-20% salary increase, enhanced career prospects, and the ability to take on more senior roles in sales, marketing, or IT.