Professional Certificate in Sales and Customer Service in Business Administration

Tuesday, 16 September 2025 09:32:35

International applicants and their qualifications are accepted

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Overview

Overview

Professional Certificate in Sales and Customer Service is designed for sales professionals and business administrators seeking to enhance their skills in customer engagement and sales strategies.

Develop essential skills in communication, negotiation, and relationship-building to drive business growth and customer satisfaction.


Learn how to analyze customer needs, create effective sales pitches, and provide exceptional customer service to build strong relationships and increase sales.

Gain practical knowledge in sales techniques, customer service best practices, and industry trends to stay ahead in the competitive business landscape.


Take the first step towards a successful sales career or enhance your existing skills with our Professional Certificate in Sales and Customer Service.

Explore this program further to discover how you can boost your sales performance and customer satisfaction.

Sales and customer service are the backbone of any successful business, and our Professional Certificate in Sales and Customer Service in Business Administration can help you master these skills. By learning from industry experts, you'll gain a deep understanding of how to build strong relationships, handle objections, and close deals. With this course, you'll enjoy career prospects in various industries, including retail, finance, and healthcare. Unique features include interactive role-playing exercises, real-world case studies, and access to a mentor network. Upon completion, you'll be equipped with the knowledge and confidence to excel in sales and customer service roles, leading to increased earning potential and job satisfaction.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Effective Communication Skills in Sales and Customer Service
• Building Rapport with Customers and Clients
• Understanding Customer Needs and Preferences
• Sales Strategies and Techniques for Success
• Customer Service Standards and Best Practices
• Conflict Resolution and Negotiation Skills
• Product Knowledge and Demonstration
• Sales and Customer Service in Digital Channels
• Managing Customer Expectations and Feedback
• Closing Deals and Meeting Sales Targets

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Professional Certificate in Sales and Customer Service in Business Administration

The Professional Certificate in Sales and Customer Service in Business Administration is a comprehensive program designed to equip learners with the essential skills required to excel in sales and customer service roles.
This certificate program focuses on developing learners' ability to effectively interact with customers, identify their needs, and provide solutions that meet those needs.
Upon completion of the program, learners will be able to demonstrate their knowledge and skills in areas such as communication, negotiation, and problem-solving.
The duration of the program is typically 4-6 months, with learners required to complete a series of modules and assessments to demonstrate their understanding of the subject matter.
The program is highly relevant to the sales and customer service industry, as it provides learners with the skills and knowledge required to succeed in these roles.
Learners who complete the program can expect to gain a competitive edge in the job market, as they will possess a recognized qualification that demonstrates their expertise in sales and customer service.
The Professional Certificate in Sales and Customer Service in Business Administration is also highly relevant to businesses looking to upskill their existing staff or attract new talent.
By investing in this program, businesses can improve customer satisfaction, increase sales, and enhance their overall competitiveness in the market.
Overall, the Professional Certificate in Sales and Customer Service in Business Administration is an excellent choice for individuals looking to launch or advance their careers in sales and customer service.

Why this course?

Professional Certificate in Sales and Customer Service is a highly sought-after qualification in today's business landscape, particularly in the UK. According to a recent survey by the Chartered Institute of Marketing, 75% of businesses believe that effective sales and customer service skills are essential for success (Google Charts 3D Column Chart, 2022).
Statistic Value
Number of businesses offering sales and customer service training 85%
Average salary for sales professionals in the UK £35,000
Growth rate of customer service jobs in the UK 10%

Who should enrol in Professional Certificate in Sales and Customer Service in Business Administration?

Ideal Audience for Professional Certificate in Sales and Customer Service in Business Administration Are you a business professional looking to enhance your skills in sales and customer service? Do you want to increase your earning potential and advance your career in the UK job market?
Key Characteristics: Professionals in sales, customer service, and business administration roles, particularly those in the UK, who want to develop their skills in areas such as communication, negotiation, and problem-solving.
Career Goals: Individuals seeking to progress in their careers, increase their salary, and take on more responsibility within their organisations. According to a report by the Chartered Institute of Personnel and Development, the UK's customer service industry is expected to grow by 10% by 2025, creating new opportunities for those with the right skills.
Learning Outcomes: Upon completion of the Professional Certificate in Sales and Customer Service in Business Administration, learners can expect to gain skills in areas such as sales strategy, customer relationship management, and conflict resolution, enabling them to make a positive impact on their organisations and advance their careers.