Professional Certificate in Quality Management in Hospitality

Monday, 16 February 2026 07:50:54

International applicants and their qualifications are accepted

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Overview

Overview

Quality Management in Hospitality


The Quality Management in Hospitality professional certificate is designed for hospitality professionals seeking to enhance their skills in ensuring exceptional customer experiences.


Developed for those working in hotels, restaurants, and other service-based industries, this certificate program focuses on implementing effective quality management systems.


Through a combination of theoretical knowledge and practical applications, learners will gain a deep understanding of quality management principles, including customer satisfaction, process improvement, and risk management.


By the end of the program, learners will be equipped with the skills to analyze and improve their organization's quality management processes, leading to increased efficiency and customer loyalty.


Take the first step towards excellence in hospitality by exploring our Quality Management in Hospitality professional certificate program today!

Quality Management is at the heart of delivering exceptional guest experiences in the hospitality industry. Our Professional Certificate in Quality Management in Hospitality equips you with the skills to implement best practices, drive business growth, and enhance customer satisfaction. By mastering quality management principles, you'll gain a competitive edge in the job market, with career prospects in hotel management, customer service, and operations. Unique features of the course include interactive workshops, industry expert guest lectures, and a focus on soft skills development. Upon completion, you'll be certified in quality management and equipped to drive success in your hospitality career.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

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Quality Management System (QMS)
Quality Policy
Organizational Structure
Quality Planning
Quality Control
Quality Assurance
Continuous Improvement
Customer Satisfaction
Supply Chain Management
Risk Management

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Professional Certificate in Quality Management in Hospitality

The Professional Certificate in Quality Management in Hospitality is a comprehensive program designed to equip learners with the necessary skills and knowledge to implement quality management systems in the hospitality industry.
This certificate program focuses on teaching learners how to identify and mitigate risks, develop effective quality management strategies, and improve customer satisfaction.
Upon completion of the program, learners will be able to apply their knowledge and skills to improve the overall quality of their organization, leading to increased customer loyalty and retention.
The duration of the Professional Certificate in Quality Management in Hospitality is typically 6-12 months, depending on the learner's prior experience and the pace of study.
The program is highly relevant to the hospitality industry, as it addresses the specific needs of hotels, restaurants, and other service-based businesses.
By obtaining this certification, learners can demonstrate their expertise in quality management and enhance their career prospects in the hospitality sector.
The Professional Certificate in Quality Management in Hospitality is offered by various institutions and organizations, including hospitality schools, training centers, and industry associations.
Learners can expect to gain a solid understanding of quality management principles, including ISO 9001, and apply them in real-world scenarios.
The program is designed to be flexible, allowing learners to study at their own pace and on their own schedule, making it ideal for working professionals and entrepreneurs.
Upon completion of the program, learners will receive a professional certificate that is recognized globally, demonstrating their commitment to quality management and excellence in the hospitality industry.

Why this course?

Professional Certificate in Quality Management in Hospitality is a highly sought-after credential in today's market, with the UK hospitality industry facing increasing competition and scrutiny. According to a recent survey by the UK's Office for National Statistics (ONS), the sector employs over 3.2 million people, generating £147 billion in revenue each year. To stay ahead, hospitality professionals must possess the skills and knowledge to deliver exceptional customer experiences and maintain high standards of quality.
Year Number of Jobs
2019 3,200,000
2020 3,100,000
2021 3,000,000

Who should enrol in Professional Certificate in Quality Management in Hospitality?

Ideal Audience for Professional Certificate in Quality Management in Hospitality Are you a hospitality professional looking to enhance your skills and knowledge in quality management?
Professionals in the hospitality industry With over 1.4 million people employed in the UK hospitality sector, this certificate is ideal for those seeking to advance their careers or start a new one.
Managers and supervisors With the UK's hospitality industry facing increasing competition, this certificate can help you develop the skills needed to lead and manage high-performing teams.
Quality assurance and control specialists By gaining a professional certificate in quality management, you can demonstrate your expertise and stay ahead of the curve in this rapidly evolving field.
New entrants to the industry Whether you're just starting your career or looking to transition into a new role, this certificate can provide the foundation you need to succeed in the hospitality industry.