Professional Certificate in Personalized Customer Engagement with Artificial Intelligence

Monday, 15 September 2025 11:03:18

International applicants and their qualifications are accepted

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Overview

Overview

Artificial Intelligence (AI) is revolutionizing the way businesses engage with customers, and the Personalized Customer Engagement with AI professional certificate is designed to equip you with the skills to thrive in this new landscape.


Learn how to leverage AI-powered tools to create tailored customer experiences that drive loyalty and growth. This course is perfect for marketing professionals, customer success managers, and anyone looking to upskill in the field of AI-driven customer engagement.


Through a combination of lectures, case studies, and hands-on projects, you'll gain a deep understanding of AI-powered tools, data analysis, and customer behavior. You'll also learn how to measure the effectiveness of your campaigns and make data-driven decisions.


By the end of this course, you'll be equipped with the knowledge and skills to design and implement AI-driven customer engagement strategies that deliver real results. So why wait? Explore the world of AI-powered customer engagement today and start building a brighter future for your customers and your business.

Artificial Intelligence is revolutionizing the way businesses interact with customers, and the Professional Certificate in Personalized Customer Engagement with AI is the perfect course to equip you with the skills to thrive in this exciting field. By mastering AI-powered tools, you'll gain a deep understanding of how to create personalized customer experiences that drive loyalty and growth. With this course, you'll learn to analyze customer data, develop predictive models, and design intuitive interfaces that put customers at the forefront. Unlock a world of career opportunities in AI-driven customer engagement, and take your career to the next level.

Entry requirements

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

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• Introduction to Artificial Intelligence in Customer Engagement
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• Machine Learning Fundamentals for Personalized Customer Experiences
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• Natural Language Processing (NLP) for Sentiment Analysis and Text Generation
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• Chatbots and Virtual Assistants in Customer Service
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• Predictive Analytics for Customer Segmentation and Behavior Prediction
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• Voice UI and Conversational Design for Customer Engagement
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• Data Visualization for Insights and Decision Making
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• Ethics and Bias in AI-Powered Customer Engagement
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• Implementing AI-Powered Customer Engagement Solutions
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• Measuring Success and ROI of AI-Powered Customer Engagement

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Professional Certificate in Personalized Customer Engagement with Artificial Intelligence

The Professional Certificate in Personalized Customer Engagement with Artificial Intelligence is a comprehensive program designed to equip learners with the skills necessary to create personalized customer experiences using AI-powered tools.
This program focuses on teaching learners how to leverage AI-driven technologies to analyze customer data, identify patterns, and develop targeted marketing campaigns that drive engagement and conversion.
Upon completion of the program, learners will be able to demonstrate their ability to design and implement AI-powered customer engagement strategies that drive business growth and customer loyalty.
The program covers a range of topics, including machine learning, natural language processing, and data analytics, providing learners with a solid foundation in AI and its applications in customer engagement.
The duration of the program is approximately 4 months, with learners completing a series of online courses and projects that culminate in a final capstone project.
The Professional Certificate in Personalized Customer Engagement with Artificial Intelligence is highly relevant to industries such as retail, finance, and healthcare, where personalized customer experiences are critical to driving business success.
Learners who complete the program will gain a competitive edge in the job market, with employers seeking professionals who possess expertise in AI-powered customer engagement.
The program is designed to be flexible, with learners able to complete coursework on their own schedule and at their own pace.
The Professional Certificate in Personalized Customer Engagement with Artificial Intelligence is offered by a leading online education provider, ensuring that learners receive high-quality instruction and support throughout the program.
Upon completion of the program, learners will receive a professional certificate that can be added to their resume or LinkedIn profile, demonstrating their expertise in AI-powered customer engagement.

Why this course?

Professional Certificate in Personalized Customer Engagement with Artificial Intelligence is a highly sought-after credential in today's market, particularly in the UK. According to a recent survey by the UK's Office for National Statistics, the use of AI in customer service is expected to increase by 30% by 2025, resulting in a significant demand for professionals with expertise in this area.
Year AI Adoption in Customer Service
2020 20%
2022 40%
2025 50%

Who should enrol in Professional Certificate in Personalized Customer Engagement with Artificial Intelligence?

Ideal Audience for Professional Certificate in Personalized Customer Engagement with Artificial Intelligence Are you a business professional looking to upskill in AI-powered customer engagement? You're in the right place.
Key Characteristics: Professionals in customer-facing roles, such as sales, marketing, and customer service, who want to leverage AI to enhance their engagement strategies.
Industry Insights: In the UK, 75% of businesses believe that AI will significantly impact their customer service operations by 2025 (Source: PwC). Stay ahead of the curve with our Professional Certificate in Personalized Customer Engagement with Artificial Intelligence.
Learning Objectives: Gain hands-on experience in designing and implementing AI-powered customer engagement strategies, and develop skills in data analysis, machine learning, and natural language processing.
Who Should Enroll: Individuals interested in AI-powered customer engagement, including those in the UK's customer service industry, who want to enhance their skills and stay competitive in the market.